Do NOT BUY a Napoleon Grill EVER! I bought a fancy $1100 Napoleon Rogue XT grill with 5 burners and a side sizzle zone for steaks. Got delivered on June 7th. I’m a family of 4. Normal summer grill use. On August 1st, the steel grill bed housing broke! The side where the clamp pivots for the lid broke off from the base leaving the lid unsafe and the grill un-useable. The lid fell off the back of the grill while it was 600 degrees. I’ve been trying to make a warranty claim to fix or repair since then without success. I spent several hours waiting on hold on the Napoleon customer service phone line. Do not buy from this Company. They do not stand by their products despite advertising a 15 year bumper to bumper warranty on the grill. Answer from Donna_CR_seeker on reddit.com
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Amazon
amazon.ca › Napoleon-F425DPGT-Freestyle-Propane-Graphite › dp › B09R95VVX3
Napoleon Freestyle 425 Propane Gas BBQ Grill - F425DPGT - Barbecue Gas Cart, With 4 Burners, Folding Side Shelves, Instant Failsafe Ignition, Porcelain Coated Cast Iron Cooking Grids : Amazon.ca: Patio, Lawn & Garden
Napoleon Freestyle 425 Propane Gas BBQ Grill - F425DPGT - Barbecue Gas Cart, With 4 Burners, Folding Side Shelves, Instant Failsafe Ignition, Porcelain Coated Cast Iron Cooking Grids : Amazon.ca: Patio, Lawn & Garden
Napoleon Freestyle 425 Propane Gas BBQ Grill - F425DPGT - Barbecue Gas Cart, With 4 Burners, Folding Side Shelves, Instant Failsafe Ignition, Porcelain Coated Cast Iron Cooking Grids : Amazon.ca: Patio, Lawn & Garden
(4.1)
Price   $699.00
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The BBQ Bastard
thebbqbastard.com › home › bbq gear › napoleon rogue review – should you consider a gas grill?
Napoleon Rogue Review – Should you consider a gas grill?
July 16, 2019 - Although I did not like the construction manual at all, I managed to build it upas supposed. The build quality is really impressive. Grilling is very easy and I particularly like the possibility to use charcoal as well with the optional charcoal ...
Discussions

Napoleon grills, worth, or go for Weber?
Do NOT BUY a Napoleon Grill EVER! I bought a fancy $1100 Napoleon Rogue XT grill with 5 burners and a side sizzle zone for steaks. Got delivered on June 7th. I’m a family of 4. Normal summer grill use. On August 1st, the steel grill bed housing broke! The side where the clamp pivots for the lid broke off from the base leaving the lid unsafe and the grill un-useable. The lid fell off the back of the grill while it was 600 degrees. I’ve been trying to make a warranty claim to fix or repair since then without success. I spent several hours waiting on hold on the Napoleon customer service phone line. Do not buy from this Company. They do not stand by their products despite advertising a 15 year bumper to bumper warranty on the grill. More on reddit.com
🌐 r/grilling
63
22
April 3, 2022
which grill to keep? weber or napoleon?
I’d probably lean towards the Napoleon as they seem to be more of a higher end grill Weber Spirit has always been kind of their throw away like a bic lighter but don’t get me wrong I’ve seen the Weber throw aways last 5-7 years depending on use and sorry I don’t know much about the Rogue other than it’s about an $800 grill and Napoleon does make some very good grills. I don’t think you could go wrong with either one, sounds like good deals were had ! More on reddit.com
🌐 r/grilling
18
6
June 25, 2021
Napoleon Grill Sizzle Zone rust
Hey I am curious on what the solution was as I had issues with mine and I look after it like there is not tomorrow. Already had one free replacement from my retailer but I think the overall quality is 💩! I am in the UK but the grill is always under cover (building ) and inside the Napoleon bbq cover. I clean the sizzler after all usage. I am concerned that the sizzler cast iron js not the same quality as the rest of the grill More on reddit.com
🌐 r/grilling
7
4
January 21, 2019
Napoleon Grills?
I’ve had a prestige pro 500 for a year now and have never second guessed my decision. More on reddit.com
🌐 r/grilling
47
9
March 29, 2021
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Costco
costco.ca › home › 404 - product not found
Napoleon Rogue 525 Propane Gas BBQ with Range Side Burner, with Cover | Costco
Four burners light instantly with a battery-free ignition. Featuring precise temperature control, high heat searing capability, cast-iron cooking grids, and a side burner, this stylish grill is highly durable and easy to clean.
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Consumer Reports
consumerreports.org › home & garden › lawn & garden › grills › napoleon prestige p500rsib
Napoleon Prestige P500RSIB Grill Review - Consumer Reports
August 8, 2025 - It also gives an indication on how low the grill can go. Convenience: This model was judged very good for construction materials, useful accessory burners, and other ease of use aspects. The Napoleon Prestige P500RSIB is part of the Grills test program at Consumer Reports.
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KickAssGrills.com
kickassgrills.com › blogs › learning-center › napoleon-grill-reviews
Napoleon Grill Reviews – Kickass Grills
April 29, 2024 - It offers some truly impressive features that are commonly found in very expensive grills but does so at a price point that is closer to what you'd find at a big box store, all without sacrificing quality. For an example of what this grill collection offers, take a look at the Prestige 500 Grill: Stainless Steel Wave Cooking Grids - Enjoy Napoleon's trademark "S" style cooking grids while providing a thick 7.5mm, durable, heavy duty cooking surface.
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Best Buy
bestbuy.com › best buy › outdoor living › grills & accessories › gas grills › napoleon - freestyle 425 propane gas grill with cover - graphite gray
Customer Reviews: Napoleon Freestyle 425 Propane Gas Grill with Cover Graphite Gray F425DSBPGT-B - Best Buy
Napoleon - Freestyle 425 Propane Gas Grill with Cover - Graphite Gray
The Freestyle 425 Propane Gas Barbecue is a compact grill with premium features and unbeatable value. This version of the Freestyle is bolstered with the integrated range side burner, allowing you to create sauces and side dishes. This grill also includes a premium cover that features durable, water-resistant fabric that won't crack or fade. Ignited by the instant JETFIRE ignition system that lights the main burners with a jet of flame easily, every time. Get the perfect sear over the cast iron porcelainized enamel cooking grids. Four stainless steel burners provide even heat, easily controlle
(4.2)
Price   US$224.99
Find elsewhere
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BBQGuys
bbqguys.com › home › expert reviews › gas grills expert reviews › napoleon prestige gas grill review
Napoleon Prestige Gas Grill Review | Expert Review : BBQGuys
Thick, tent-shaped flame tamers ... notable upgrades ... Napoleon has long been one of the top names in grilling, offering a combination of quality and affordability that few have been able to beat....
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BBQ Brethren
bbq-brethren.com › forums › discussion area › q-talk
Looking for user experience with Napoleon Grills | THE BBQ BRETHREN FORUMS
November 30, 2020 - Very high quality grills that I’ve heard no complaints over. BBQ stores here are recommending them over Weber now as they are apparently better quality. It’s a Canadian company, those grills are made right here in Ontario. If I needed to replace my Weber Genesis today - I’d do so with a Napoleon.
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AmazingRibs
amazingribs.com › ratings & reviews › ratings reviews and buying guides › amazingribs.com gift guide for bbq and grilling › bbq gifts $500+ › napoleon prestige p500rsib gas grill review
Napoleon Prestige P500RSIB Gas Grill Review - Meathead's AmazingRibs.com
October 28, 2025 - ... The Napoleon Prestige P500RSIB is a very nice, high-end, cart-mounted, gas grill at an affordable price, competitive with Weber Summit, Saber’s all stainless models and Broil King’s Imperial Series, but it is not the top of the line Napoleon.
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Trustpilot
ca.trustpilot.com › home › construction & manufacturing › manufacturing › manufacturer › napoleon reviews
Napoleon Reviews | Read Customer Service Reviews of napoleon.com
July 24, 2025 - So, to those considering the use of Napoleon’s service department – a word of warning! ... This is by far the worst grill i have ever owned. It ignites about 30% on first attempt.
Address   CA
(2.0)
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NYTimes
nytimes.com › kitchen › outdoor cooking › we grilled over 140 pounds of meat to find the best gas grills
The 3 Best Gas Grills of 2025 | Reviews by Wirecutter
September 10, 2025 - Despite showing heat at 650 °F on our burger test, it failed to achieve a good sear; the grill also struggled to hold a steady temperature on our barbecue-chicken test. Wavy grates are a Napoleon signature, and they do look cool, but they’re ...
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BBQGuys
bbqguys.com › home › expert reviews › gas grills expert reviews › napoleon prestige pro review
Napoleon Prestige Pro Gas Grill Expert Review : BBQGuys
LED Spectrum Night Light control knobs help you grill in style · Jetfire flamethrower ignition system guarantees reliable start up · SafetyGlow knob lighting turns red when a burner is in use ... The Napoleon Prestige Pro is a feature packed gas grill with innovative accessories and integrated functionality.
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Napoleon
napoleon.com › en › us › grills › products › gas-grills › prestige-pro-series › prestige-pro-665-rsib-pro665rsibnss-3
Prestige PRO™ 665 RSIB - PRO665RSIBNSS-3 | Napoleon
Prestige PRO 665 RSIB
With features you don't see on the most grills, the Napoleon Prestige PRO™ 665 Natural Gas Grill with Infrared Rear and Side Burners has everything needed for professional grade backyard grilling. Sup...
(4.5)
Price   US$3,899.00
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Napoleon
napoleon.com › en › ca › barbecues › products › gas-grills › rebel-series › rebel-4-rbl4ngt
Rebel 4 - RBL4NGT | Napoleon
Rebel 4
The Rebel 4 Natural Gas Barbecue is a compact grill with premium features and unbeatable value. Ignited by the instant JETFIRE ignition system that lights the main burners with a jet of flame easily, ...
(4.4)
Price   $699.00
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Taste of Home
tasteofhome.com › home & living › outdoor living › grilling & bbq
Napoleon vs. Weber Grills [Tested and Reviewed]
September 15, 2025 - If properly cared for and stored, they can last for years. Thanks to their long-lasting construction, high heat performance and extensive warranties, Weber grills continuously receive top reviews. ... It’s difficult to name a tried and true winner of Napoleon Grills vs.
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The Home Depot
homedepot.com › p › reviews › NAPOLEON-Freestyle-365-3-Burner-Propane-Gas-Grill-in-Graphite-Grey-F365DPGT › 321334788 › 4
Reviews for NAPOLEON Freestyle 365 3-Burner Propane Gas Grill in Graphite Grey | Pg 4 - The Home Depot
NAPOLEON Freestyle 365 3-Burner Propane Gas Grill in Graphite Grey F365DPGT
The Freestyle 365 is a compact grill with premium features and unbeatable value. Perfectly sized for any backyard, patio, or balcony, this grills delivers everything you need to create mouthwatering meals without taking up space. At Napoleon we believe you shouldn't have to compromise on quality or features no matter the size of your space. The Freestyle Grill delivers exceptional value, combining premium materials, precision engineering, and user-friendly features at a price that makes sense. Grill smarter, not bigger, with Napoleon. At Napoleon no detail is too small. EVERY. DETAIL. MATTERS.
(4.6)
Price   US$579.00
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The Virtual Weber Bulletin Board
tvwbb.com › forums › weber grills & accessories › weber gas grills & griddles
Napoleon Prestige 500 vs Weber Genesis E-435 | The Virtual Weber Bulletin Board
July 31, 2024 - Gimme the Napoleon all day every day over the Weber. Features and quality all better. If I had $1500 burning a hole in my pocket and wanted a new gasser it's where I'd be pulling out my checkbook. Of course now? I'm all about the wood ... My friend has a Napolean built in that I've cooked on several times and it seems very well built to me. My only complaint is the wavy (not sure that's a word) grill grates.
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Barbecues Galore
barbecuesgalore.ca › blogs › master-your-grill › series-review-napoleon-prestige-pro
Series Review: Napoleon Prestige PRO – Barbecues Galore
February 17, 2022 - Providing you move up to the PRO665RSIB ... bigger grill and more burners). Featured is an integrated wood chip smoker tray and additional tube burner, specifically designed to give you a smoking option while you cook as well. The PRO825RSBI also features an additional lid, giving you the option of an additional cooking surface and temperature control. Now, if you're not totally sold by any of the three equally amazing Napoleon PRO models, ...
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The Home Depot
homedepot.com › p › reviews › NAPOLEON-Prestige-500-4-Burner-Natural-Gas-Grill-in-Stainless-Steel-with-Infrared-Side-and-Rear-Burners-and-Rotisserie-Kit-P500RSIBNSS-3 › 327526796 › 3
Reviews for NAPOLEON Prestige 500 4-Burner Natural Gas Grill in Stainless Steel with Infrared Side and Rear Burners and Rotisserie Kit | Pg 3 - The Home Depot
NAPOLEON Prestige 500 4-Burner Natural Gas Grill in Stainless Steel with Infrared Side and Rear Burners and Rotisserie Kit P500RSIBNSS-3
Innovation meets Perfection with the Prestige Series. Every component is meticulously engineered to deliver outstanding results and long-lasting durability. Elevate your grilling experience so you can Do More, Know More, and Experiment More every time you fire it up. The Prestige Series is more than just a grill it's a statement of quality, performance, and style. Take your grilling to the next level with a grill that's engineered to meet the demands of the most discerning chefs. At Napoleon no detail is too small. EVERY. DETAIL. MATTERS.
(4.6)
Price   US$1,879.00