Yes they do. I went through the pre-approval process in the last year. I contacted them by phone and was pre-approved quickly. If you bank with Navy Federal with direct deposit, they have your financial information. Be prepared with your income sources and monthly amounts. They will pre-approve you with a hard inquiry, and you should have your answer by the time you hang up the phone. They will upload or email you your pre-approval letter that day. More on reddit.com

I used Navy Federal, but I knew exactly what they needed for the pre approval so it only took 24-48 hours. My loan officer was in Pensacola and I was in California so the time difference was a bitch. After 3pm pacific time, I knew I wasn’t getting any response. I was able to close in 30 days, but it took me emailing/calling/texting my loan officer 3-5x a day. More on reddit.com

Hi, all. My husband and I recently began the process of buying our first home and everything on our end has happened very quickly. Two days after seeing a home, we put in an offer. We had a pre-approval with a smaller lender that we used to submit the offer, however, since we are new to this, ... More on ficoforums.myfico.com

I work with a lot of veteran home buyers, as I am a mortgage loan officer originally from and still licensed in Hawaii. Personally, I like Navy federal (in contrast I dislike Veterans United and USAA). I've been told many times that I have a standing offer for a job there, as I do compete against them regularly. Their rates are solid. I'm extremely good friends with the branch manager at the location closest to me, and I truly respect all of their loan officers that I compete against, as extremely competent loan officers. And all that said, I can tell you that I get rescue deals all the time that Navy Federal turns down that I'm able to close. In the last 9 months I have received 7 transactions that didn't close at Navy Federal because they were turned down, that I did successfully close. They're conservative with their underwriting. So if you don't fit in their tight little box, you won't get the loan. However if you do fit in the box, you'll qualify, and you'll get a great rate while you do it. Note, because they are one of the largest credit unions, with hundreds of locations, and thousands of employees, all the nice stuff that I'm saying about their loan officers, might not translate to the east coast, because I'm only talking about the specific loan officers I know that work for them on the west coast. More on reddit.com