Where is NYS Department of Taxation and Finance located?
Is NYS Department of Taxation and Finance a public company?
How do I contact NYS Department of Taxation and Finance?
Long story short, I'm trying to file my taxes using TurboTax. I was able to E-File my Federal Return, but I was told that due to certain tax situations I'm unable to file my NYS return electronically. When I go to print my NYS return, the very first page clearly states that because the form was prepared electronically it must be submitted electronically. When I spoke with TurboTax support, they tell me on their end it shows my NYS return has been received by the state but frankly I don't believe them because it's not showing any of that on my side, and at no point was I even allowed to press "submit" on a NYS efile.
I tried calling Personal Income Tax Refund Information (518-457-5149) but it is just an automated machine that is not at all helpful for my situation. Has anyone had any luck speaking to an actual human being involved at the tax department?
Any help is much appreciated, as I'm tearing my hair out over here.