A couple years ago I built a PC (info below) and it ran great for about 18 months before it started crashing under heavy load (Event 41Kernel-Power). Long story short the power supply was the problem (Corsair RM850x) but Corsair quickly replaced it and it's been working fine since. Fast forward a couple months to today it's happening all over again. This time around I stumbled across OCCT and decided to try it out, so I went to: Test/System/Power/Play with default settings (until cancelled and Auto). Soon as the countdown pop up hit zero I got a blue screen. Tried again, same thing. Reverted all overclock settings (and memory timings) to factory settings and tried once more, same. Only difference this time is the test ran long enough for my cooling equipment to roar to life before shutting down ( roughly 10-20 sec +/-). Anyway that's where I'm currently at, any ideas?
I've been building my own PC's for about 20 years and never had a power supply go bad on me once, let alone twice in one build. Is this sorta thing common?
Anyway thanks in advance for any help, I attached a screenshot of my PC specs as seen from within the OCCT app, thanks.
TL;DR
Problem: (1) Frametime spikes frequent every few seconds, looks like microstutters in game. (2) Freezing and Non-BSOD crashes/resets at random times.
OCCT Results: All tests passed except power test, which leads to a non-BSOD crash in a couple of minutes and kernel power error 41 in windows events viewer.
Specs: At end of post
Need: Help :(
Hi all, I've built a new PC and I've been trying to figure out for the past few days what's causing some issues. I've attached the specs to the end of the post.
Issue 1: Frequent extreme frametime spikes (a 400ms spike followed by some 40-50ms spikes seems to be the most common), which manifests in micro-stuttering every few seconds in games. The game, say Cyberpunk 2077 or Hitman 1 (there's no way a game this old should cause stuttering right?), would start off fine, but after 30seconds to a minute of playing, this would start.
Issue 2: Frequent non-BSOD crashes that come to a pc restart, this would happen seemingly randomly, during both gaming and light web browsing.
I was down in the dumps for days, but in my darkest hour, my wonderful girlfriend found OCCT, and I've been using this to do some test.
The CPU test was first, and it instantly spiked to 95c and stayed around there. I was at first alarmed by this, but I think this is normal (?) The small dataset test passed through 10 minutes without other issues.
The 3D-Standard test, memory test, and VRAM test also finished through 10 minutes without any problems.
The power test would not pass. My pc would crash and restart after a few minutes on the power test, every time. I even tried everything with the integrated graphics and it still failed. Events Viewer shows a EventLog 6008 followed by a kernel power 41 critical error at the same time of the crash.
How would you interpret this issue? Does this mean the PSU has been the culprit of all of these issues? Might it be the power system in my house? (The house i'm in right now is very old.) Could the open-box gpu be defective?
PC Specs
CPU: 7700X
COOLER: Noctua NH-D15
MOBO: ASUS TUF X670E Plus Wifi
RAM: G.Skill DDR5 6000
GPU: Gigabyte Gaming OC 3080Ti (open box from newegg)
STORAGE: WD_Black SN850X
PSU: Super Flower Platinum SE 1000W
CASE: BeQuiet 500DX
Other things to note:
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In MSI Afterburner, the frametime spikes also coincide with voltage limit, power limit, and no load limit; not perfectly at the same time, but they seem sporadic when the frametimes are also spiking. Not sure if this means anything.
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I tried playing things with integrated graphics. No frametime spikes, but that could just mean the PSU isn't demanding as much power, right?
Greetings,
Here is my Setup :
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Intel Core i9-12900KF (3.2 GHz / 5.2 GHz)
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ASUS PRIME Z690-P
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Corsair HX1200 80PLUS Platinum
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Corsair Vengeance DDR5 64 Go (4 x 16 Go) 5200 MHz CL40
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Zalman Alpha 28 Noir
I bought all this stuff few month ago, did all the build myself, including updating the BIOS, everything seems to be normal ! I was using some simple presets : All P-Core was set to 5.0, and all E-Core to 3.8, RAM was set to 4800MHZ, all other things like voltage were untouched ! For 2 weeks now, I have some strange BSOD, so i decided to test the stability of the Setup with some OCCT tests, i have clean Ram test but with the Power test, and i am getting a CLOCK_WATCHDOG_TIMEOUT in half a second when launching, it also crashed in CPU only test ! So i decided to reset my BIOS with default preset and all to "Auto", but by default it set up to 5.2 for P cores, so it's crashing almost instantly when the PC is booting, is this normal by any means ? I can get a very stable system for now, but by reducing drasticly either BCLK to 80 or Both E & P Core speed, but i highly doubt this is normal or intended, do you guys have any idea how to check if this is a faulty component, or maybe i have done anything wrong ?
Thank you for your time !
Hi all,
I've just downloaded OCCT today after trying to find the root cause to a PC crash/restart I've been having, and now OCCT causes my PC to immediately shutdown when running Power test.
I built the PC with all new components (expect from GPU which I have since replaced and still experience the issue).
PC Specs:
Case: Phanteks P400a
Motherboard: MSI Meg Unify X570
AIO: MSI MAG 360mm
RAM: Corsair Vengeance RGB Pro 32gb (2x16gb) DDR4 3600mhz (with 2 light enhancement kits)
CPU: AMD Ryzen 9 5900x
GPU: XFX Speedster MERC Radeon 6900XT (Black edition)
PSU: CORSAIR HX1000 Modular ATX PSU - 1000 W
GPU Support: UpHere (G276ARGB)
Storage:
Sabrent Rocket Plus 1tb NVME M.2
6TB HDD and my old SSD's (500gb + 250gb)
PC Crash/Restart:
My PC randomly restarts when playing COD Warzone. I don't play many other games but often working on the PC for 9-11 hours a day before playing games and never had any issues.
This has been happening since I built the PC in December, and has happened around 6-7 times now. It's really inconsistent as to when it happens and I've not been able to pinpoint it to an exact action/scene in-game.
There was a period since perhaps late March after I changed some settings (disabled power-saving mode & turned off automatic Windows updates), but has now come back and happened twice in the last week.
I received an event log for today's crash which was:
'Event 41, Kernal Power' - "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
Following that information, I eventually found myself with a potential PSU issue which is where I discovered OCCT to perform some stability & stress tests, which is what's lead me here with my PC immediately shutting down when running a test.
The exact steps were as followed:
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Downloaded & installed 'OCCT PERSONAL STABLE (x64) 8.2.1' from ocbase.com
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Launched the application
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Bit of navigation and research to figure out what I needed to run. No settings were changed.
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Under the 'Test' page and 'Test Schedule' menu, selected 'Power'.
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Instruction set = Auto
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Selected the large red button to run the tests
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Presented with a popup related to the Pro version and directed to a web-page to be able to continue to execute the test
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Hit the red button again to begin the test
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PC turned off
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Waited patiently incase I missed a prompt/warning notifying me that the PC would turn off, but after about 5 minutes nothing happened
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Tried to turn on the PC to no avail
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Turned the power switch on the PSU off & back on
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Tried to turn on the PC to no avail
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Repeated power switch step whilst also unplugging PSU cable and then replugging
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PC turned on as expected
If any one has the answer to the PC Crash/Restart issue then I'd happily propose to you, but mainly looking for advise and support on the OCCT issue and why it turns my PC off completely and why I have to unplug & plug PSU cable back in for it to turn back on?
Thanks in advance <3