Hi all,
I've just downloaded OCCT today after trying to find the root cause to a PC crash/restart I've been having, and now OCCT causes my PC to immediately shutdown when running Power test.
I built the PC with all new components (expect from GPU which I have since replaced and still experience the issue).
PC Specs:
Case: Phanteks P400a
Motherboard: MSI Meg Unify X570
AIO: MSI MAG 360mm
RAM: Corsair Vengeance RGB Pro 32gb (2x16gb) DDR4 3600mhz (with 2 light enhancement kits)
CPU: AMD Ryzen 9 5900x
GPU: XFX Speedster MERC Radeon 6900XT (Black edition)
PSU: CORSAIR HX1000 Modular ATX PSU - 1000 W
GPU Support: UpHere (G276ARGB)
Storage:
Sabrent Rocket Plus 1tb NVME M.2
6TB HDD and my old SSD's (500gb + 250gb)
PC Crash/Restart:
My PC randomly restarts when playing COD Warzone. I don't play many other games but often working on the PC for 9-11 hours a day before playing games and never had any issues.
This has been happening since I built the PC in December, and has happened around 6-7 times now. It's really inconsistent as to when it happens and I've not been able to pinpoint it to an exact action/scene in-game.
There was a period since perhaps late March after I changed some settings (disabled power-saving mode & turned off automatic Windows updates), but has now come back and happened twice in the last week.
I received an event log for today's crash which was:
'Event 41, Kernal Power' - "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
Following that information, I eventually found myself with a potential PSU issue which is where I discovered OCCT to perform some stability & stress tests, which is what's lead me here with my PC immediately shutting down when running a test.
The exact steps were as followed:
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Downloaded & installed 'OCCT PERSONAL STABLE (x64) 8.2.1' from ocbase.com
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Launched the application
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Bit of navigation and research to figure out what I needed to run. No settings were changed.
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Under the 'Test' page and 'Test Schedule' menu, selected 'Power'.
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Instruction set = Auto
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Selected the large red button to run the tests
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Presented with a popup related to the Pro version and directed to a web-page to be able to continue to execute the test
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Hit the red button again to begin the test
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PC turned off
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Waited patiently incase I missed a prompt/warning notifying me that the PC would turn off, but after about 5 minutes nothing happened
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Tried to turn on the PC to no avail
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Turned the power switch on the PSU off & back on
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Tried to turn on the PC to no avail
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Repeated power switch step whilst also unplugging PSU cable and then replugging
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PC turned on as expected
If any one has the answer to the PC Crash/Restart issue then I'd happily propose to you, but mainly looking for advise and support on the OCCT issue and why it turns my PC off completely and why I have to unplug & plug PSU cable back in for it to turn back on?
Thanks in advance <3
OCCT power test issues - PCPartPicker
Instant shutdown with OCCT PSU/GPU tests
Power test displays... lots of errors (New to app, have no idea how to read anything)
Need help interpreting some test results: Power Test Crashes After a few minutes
Hi, done a general 1hr power test a couple of times and it threw this both times. No idea what I'm doing.
TL;DR
Problem: (1) Frametime spikes frequent every few seconds, looks like microstutters in game. (2) Freezing and Non-BSOD crashes/resets at random times.
OCCT Results: All tests passed except power test, which leads to a non-BSOD crash in a couple of minutes and kernel power error 41 in windows events viewer.
Specs: At end of post
Need: Help :(
Hi all, I've built a new PC and I've been trying to figure out for the past few days what's causing some issues. I've attached the specs to the end of the post.
Issue 1: Frequent extreme frametime spikes (a 400ms spike followed by some 40-50ms spikes seems to be the most common), which manifests in micro-stuttering every few seconds in games. The game, say Cyberpunk 2077 or Hitman 1 (there's no way a game this old should cause stuttering right?), would start off fine, but after 30seconds to a minute of playing, this would start.
Issue 2: Frequent non-BSOD crashes that come to a pc restart, this would happen seemingly randomly, during both gaming and light web browsing.
I was down in the dumps for days, but in my darkest hour, my wonderful girlfriend found OCCT, and I've been using this to do some test.
The CPU test was first, and it instantly spiked to 95c and stayed around there. I was at first alarmed by this, but I think this is normal (?) The small dataset test passed through 10 minutes without other issues.
The 3D-Standard test, memory test, and VRAM test also finished through 10 minutes without any problems.
The power test would not pass. My pc would crash and restart after a few minutes on the power test, every time. I even tried everything with the integrated graphics and it still failed. Events Viewer shows a EventLog 6008 followed by a kernel power 41 critical error at the same time of the crash.
How would you interpret this issue? Does this mean the PSU has been the culprit of all of these issues? Might it be the power system in my house? (The house i'm in right now is very old.) Could the open-box gpu be defective?
PC Specs
CPU: 7700X
COOLER: Noctua NH-D15
MOBO: ASUS TUF X670E Plus Wifi
RAM: G.Skill DDR5 6000
GPU: Gigabyte Gaming OC 3080Ti (open box from newegg)
STORAGE: WD_Black SN850X
PSU: Super Flower Platinum SE 1000W
CASE: BeQuiet 500DX
Other things to note:
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In MSI Afterburner, the frametime spikes also coincide with voltage limit, power limit, and no load limit; not perfectly at the same time, but they seem sporadic when the frametimes are also spiking. Not sure if this means anything.
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I tried playing things with integrated graphics. No frametime spikes, but that could just mean the PSU isn't demanding as much power, right?
Hey i overclocked my i9 9900k @5GHz at 1.33v It’s stable on aida64 with 2 hours test On OCCT with 1 hour test with avx and 1 hour without avx Cinebench r20 stable too after 3 runs But everytime i want to run the power test in occt it freeze and bluescreen instantly. I tried with two PSU (750w and 1000w) and same issue. If anyone can help me it would be cool ;)
Your OC isn't stable. Try add more voltage.
It seems that the OCCT power test loads the cpu similar to prime95 smallfft avx. If your OC crashes instantly on p95 v30.3 smallfft, you will also crash on that occt test. The small set avx2 occt is also similar to both of these tests.
tl;dr: occt power test = p95 smallfft avx = occt small set avx2
My pc crashed 10-15 seconds into the power test with critical proccess died error. The pc sometimes randomly turns off while the fans and lights are still working. I want to assume it is a psu issue but the problems may have started right after I tried to run my RAM in 3200 MHz with XMP(it is supped to be 3200 MHz, but it never booted as the system was not stable. It ran in safe mode and I turned it back to 2400.) I had another issue one time that the PC simply didnt turn on, even though every cable was properly connected. It just went away when I turned the switch on and off multiple times.