Hi all,

I am trying to lock in my settings and stabilize my first ever overclock and have run into an issue with OCCT returning errors on a power supply test. When using OCCT 5.0.1 power supply test (2019) it returns 63 errors, but I am unsure where to start with trying to resolve them. When I run the 2012 version I do not get any errors. I have attached the results of both below, and can see there is a difference in the power graphs. Am I missing a setting somewhere where OCCT gives me more information on the errors discovered or a more detailed report? This is my first time using OCCT

2012 test results: https://imgur.com/a/ddhmWAJ

2019 test results: https://imgur.com/a/glGwxVH

Hi all,

I've just downloaded OCCT today after trying to find the root cause to a PC crash/restart I've been having, and now OCCT causes my PC to immediately shutdown when running Power test.
I built the PC with all new components (expect from GPU which I have since replaced and still experience the issue).

PC Specs:

Case: Phanteks P400a
Motherboard: MSI Meg Unify X570
AIO: MSI MAG 360mm
RAM: Corsair Vengeance RGB Pro 32gb (2x16gb) DDR4 3600mhz (with 2 light enhancement kits)
CPU: AMD Ryzen 9 5900x
GPU: XFX Speedster MERC Radeon 6900XT (Black edition)
PSU: CORSAIR HX1000 Modular ATX PSU - 1000 W
GPU Support: UpHere (G276ARGB)
Storage:
Sabrent Rocket Plus 1tb NVME M.2
6TB HDD and my old SSD's (500gb + 250gb)

PC Crash/Restart:

My PC randomly restarts when playing COD Warzone. I don't play many other games but often working on the PC for 9-11 hours a day before playing games and never had any issues.

This has been happening since I built the PC in December, and has happened around 6-7 times now. It's really inconsistent as to when it happens and I've not been able to pinpoint it to an exact action/scene in-game.
There was a period since perhaps late March after I changed some settings (disabled power-saving mode & turned off automatic Windows updates), but has now come back and happened twice in the last week.

I received an event log for today's crash which was:
'Event 41, Kernal Power' - "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

Following that information, I eventually found myself with a potential PSU issue which is where I discovered OCCT to perform some stability & stress tests, which is what's lead me here with my PC immediately shutting down when running a test.

The exact steps were as followed:

• Downloaded & installed 'OCCT PERSONAL STABLE (x64) 8.2.1' from ocbase.com

• Launched the application

• Bit of navigation and research to figure out what I needed to run. No settings were changed.

• Under the 'Test' page and 'Test Schedule' menu, selected 'Power'.

  • Instruction set = Auto

• Selected the large red button to run the tests

• Presented with a popup related to the Pro version and directed to a web-page to be able to continue to execute the test

• Hit the red button again to begin the test

• PC turned off

• Waited patiently incase I missed a prompt/warning notifying me that the PC would turn off, but after about 5 minutes nothing happened

• Tried to turn on the PC to no avail

• Turned the power switch on the PSU off & back on

• Tried to turn on the PC to no avail

• Repeated power switch step whilst also unplugging PSU cable and then replugging

• PC turned on as expected

If any one has the answer to the PC Crash/Restart issue then I'd happily propose to you, but mainly looking for advise and support on the OCCT issue and why it turns my PC off completely and why I have to unplug & plug PSU cable back in for it to turn back on?

Thanks in advance <3