I currently have the business standard (no teams) plan for $123/yr and I'm curious if there's a way to get something cheaper? I only use the exchange email service with my custom domain.
I created one in zoho but found out that it doesn't work with many tools and the deliverability isn't the best. And if I delete my zoho account will I be able to create one in Microsoft with the same domain? (my domain is from namecheap if it helps)
Thank you. Good night.
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I had the same problem so I googled and found this in Microsoft's help pages:
You can add multiple custom domains in all Office 365 subscriptions[...]
This help article looks as if it were possible but they only talk about the business versions and Office 365 Home isnt mentioned with a single word - so I continued my research, even contacted Microsoft - they had no idea, but then I finally found this post:
yesterday I called MS Support and the support engineer was discussing in the background with a colleague. Then he said that it's possible to use own domain with O365 Home... I just had to create a new account with my personal email adres/domain... after that I could order O365 and configure it with my own DNS domain name. Then after changing MX records with my hosting provider this would work for me.
anyway... I tried this anyway... I created a new account with my personal domain... then I ordered Office365Home hooked up to my paypal account....but in the end... no options for me to configure this. So I called back.... I got the same engineer... but then he said.. sorry, I don't have enough technical expertise, cause I'm a sales guy.... strange, because I tried to get tech help... The guy gave me a phonenumber to local (Belgium) Microsoft Tech support.... so I called the number. Then I got first or second line tech support on the line, so I expained the situation and the proposed option from his colleague. But I got a negative response.
No, sir, O365 Home does not allow you to use your own domain... why should it, there are not so many families using their own DNS domain, sir...
DUHH !!! What ? I don't understand their response... I times like this... people make their own family website... use a personal domain.... so I believe this is really a stupid reaction from a Microsoft Tech guy. Probably he has his own domain at home ;-) The only option is to choose for O365 Small Business and pay a lot more, because you need to pay for every user... every family member... so that would cost me at least 200€-250€ yearly.... please get serious ! so I give up.... Also Google Apps only has a business solution... also around 200€ yearly. Office365 Home... useless -> go for Office365 SMB... 2expensive ! I'll try again when Microsoft grows up and gets serious.
After all I don't think it is possible, I also found some forum posts and comments in blogs and they all say it isn't possible.
As of January 2020, this is now possible with a subscription to Microsoft 365 Personal or Family Edition (formerly Office 365), but according to Microsoft you are required to purchase your domains with (or transfer them to) GoDaddy. I have found sources that claim this is possible with other domain registrars, with some users reporting success, but Microsoft maintain that this is only possible via GoDaddy.
Hi. I'm Brian and I'll try to help.
If you purchase a Personal or Family subscription, the custom domain should still apply. However, as of November 20, 2023, Microsoft will no longer support custom domains with Microsoft 365 Personal or Family. It will be supported with the Microsoft 365 business subscriptions. Custom domains should still work if you have one but you won't be able to create a new one. My personal inclination is to not use a feature for which there no longer is support because if it were ever to break, it would never be fixed and there would be no recourse. It's not that much more expensive to get a business subscription if a custom domain is important to you when using Microsoft 365 and you don't need to be an actual business to subscribe.
I use a custom domain with the free version of Outlook.com. Microsoft (or GoDaddy) is not the registrar. I have my custom domain point to a mailbox that I then forward to my @outlook.com address and I have the custom address configured as an alias for that Outlook.com mailbox. I also have it set as the default From address. If I use the web interface, the From address is my custom address and people receiving my messages see that address whether it's a new message or a reply to an existing message. It doesn't work as straight-forward with a mail client (you would see "on behalf of" in the From address). However, there's a work-around for that as well if you create a send-only account in the client that sends messages you want to show as From the custom address through the real custom domain mailbox rather than relaying through Outlook.com. It can take just a bit more thought about the From address when sending, but I'm so used to it now I rarely make a mistake. I most often use a Chromebook for my normal computer work and since that uses the web interface, the From is always good.
As long as the code you purchase is a genuine Microsoft 365 code and not, say, a code for Microsoft Office Professional Plus, which is often a pirated license, it shouldn't make a difference.
Hi David
I'm Anna and I'd be happy to help you with your question. In this Forum, we are Microsoft consumers just like yourself.
Yes, you can continue to use your custom domain with a personal 365 account. You would need to configure the custom domain in the Office 365 admin center and update the MX records for your domain to point to the Office 365 mail servers.
If you decide not to renew your subscription, your account will be downgraded to the free version, which means you will lose access to certain features and services that are only available with a paid subscription. However, you will still be able to access your email using the free version of Outlook.com.
You can use a code purchased elsewhere to upgrade to Office 365 Personal, as long as it is a valid code for that product and it hasn't been used before. You will need to redeem the code in the Microsoft Store or on the Microsoft website, and then follow the instructions to upgrade your account.
I hope this helps ;-), let me know if this is contrary to what you need, I would still be helpful to answer more of your questions.
Best Regards,
Anna
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