I had the same problem so I googled and found this in Microsoft's help pages:

You can add multiple custom domains in all Office 365 subscriptions[...]

This help article looks as if it were possible but they only talk about the business versions and Office 365 Home isnt mentioned with a single word - so I continued my research, even contacted Microsoft - they had no idea, but then I finally found this post:

yesterday I called MS Support and the support engineer was discussing in the background with a colleague. Then he said that it's possible to use own domain with O365 Home... I just had to create a new account with my personal email adres/domain... after that I could order O365 and configure it with my own DNS domain name. Then after changing MX records with my hosting provider this would work for me.

anyway... I tried this anyway... I created a new account with my personal domain... then I ordered Office365Home hooked up to my paypal account....but in the end... no options for me to configure this. So I called back.... I got the same engineer... but then he said.. sorry, I don't have enough technical expertise, cause I'm a sales guy.... strange, because I tried to get tech help... The guy gave me a phonenumber to local (Belgium) Microsoft Tech support.... so I called the number. Then I got first or second line tech support on the line, so I expained the situation and the proposed option from his colleague. But I got a negative response.

No, sir, O365 Home does not allow you to use your own domain... why should it, there are not so many families using their own DNS domain, sir...

DUHH !!! What ? I don't understand their response... I times like this... people make their own family website... use a personal domain.... so I believe this is really a stupid reaction from a Microsoft Tech guy. Probably he has his own domain at home ;-) The only option is to choose for O365 Small Business and pay a lot more, because you need to pay for every user... every family member... so that would cost me at least 200€-250€ yearly.... please get serious ! so I give up.... Also Google Apps only has a business solution... also around 200€ yearly. Office365 Home... useless -> go for Office365 SMB... 2expensive ! I'll try again when Microsoft grows up and gets serious.

After all I don't think it is possible, I also found some forum posts and comments in blogs and they all say it isn't possible.

Answer from fnkr on Stack Exchange
Top answer
1 of 2
9

I had the same problem so I googled and found this in Microsoft's help pages:

You can add multiple custom domains in all Office 365 subscriptions[...]

This help article looks as if it were possible but they only talk about the business versions and Office 365 Home isnt mentioned with a single word - so I continued my research, even contacted Microsoft - they had no idea, but then I finally found this post:

yesterday I called MS Support and the support engineer was discussing in the background with a colleague. Then he said that it's possible to use own domain with O365 Home... I just had to create a new account with my personal email adres/domain... after that I could order O365 and configure it with my own DNS domain name. Then after changing MX records with my hosting provider this would work for me.

anyway... I tried this anyway... I created a new account with my personal domain... then I ordered Office365Home hooked up to my paypal account....but in the end... no options for me to configure this. So I called back.... I got the same engineer... but then he said.. sorry, I don't have enough technical expertise, cause I'm a sales guy.... strange, because I tried to get tech help... The guy gave me a phonenumber to local (Belgium) Microsoft Tech support.... so I called the number. Then I got first or second line tech support on the line, so I expained the situation and the proposed option from his colleague. But I got a negative response.

No, sir, O365 Home does not allow you to use your own domain... why should it, there are not so many families using their own DNS domain, sir...

DUHH !!! What ? I don't understand their response... I times like this... people make their own family website... use a personal domain.... so I believe this is really a stupid reaction from a Microsoft Tech guy. Probably he has his own domain at home ;-) The only option is to choose for O365 Small Business and pay a lot more, because you need to pay for every user... every family member... so that would cost me at least 200€-250€ yearly.... please get serious ! so I give up.... Also Google Apps only has a business solution... also around 200€ yearly. Office365 Home... useless -> go for Office365 SMB... 2expensive ! I'll try again when Microsoft grows up and gets serious.

After all I don't think it is possible, I also found some forum posts and comments in blogs and they all say it isn't possible.

2 of 2
2

As of January 2020, this is now possible with a subscription to Microsoft 365 Personal or Family Edition (formerly Office 365), but according to Microsoft you are required to purchase your domains with (or transfer them to) GoDaddy. I have found sources that claim this is possible with other domain registrars, with some users reporting success, but Microsoft maintain that this is only possible via GoDaddy.

🌐
ThemeIsle
themeisle.com › blog › how to set up a custom email address with microsoft office 365
How to Set Up a Custom Email Address With Microsoft Office 365
February 7, 2024 - Officially, the tool was called “Office 365” for a long time, but Microsoft made a branding decision to drop the Office 365 name [1] and so nowadays the official name is just Microsoft 365. That is what we will refer to it as for the remainder of this tutorial. For this post, the only things that we’ll assume are, that you already have a Microsoft 365 business account and a domain name. ... Register for your Microsoft 365 account. In the first step of this tutorial, you’ll use this account to purchase the Microsoft 365 subscription that you need for your custom email address.
Top answer
1 of 3
3

Hi. I'm Brian and I'll try to help.

If you purchase a Personal or Family subscription, the custom domain should still apply. However, as of November 20, 2023, Microsoft will no longer support custom domains with Microsoft 365 Personal or Family. It will be supported with the Microsoft 365 business subscriptions. Custom domains should still work if you have one but you won't be able to create a new one. My personal inclination is to not use a feature for which there no longer is support because if it were ever to break, it would never be fixed and there would be no recourse. It's not that much more expensive to get a business subscription if a custom domain is important to you when using Microsoft 365 and you don't need to be an actual business to subscribe.

I use a custom domain with the free version of Outlook.com. Microsoft (or GoDaddy) is not the registrar. I have my custom domain point to a mailbox that I then forward to my @outlook.com address and I have the custom address configured as an alias for that Outlook.com mailbox. I also have it set as the default From address. If I use the web interface, the From address is my custom address and people receiving my messages see that address whether it's a new message or a reply to an existing message. It doesn't work as straight-forward with a mail client (you would see "on behalf of" in the From address). However, there's a work-around for that as well if you create a send-only account in the client that sends messages you want to show as From the custom address through the real custom domain mailbox rather than relaying through Outlook.com. It can take just a bit more thought about the From address when sending, but I'm so used to it now I rarely make a mistake. I most often use a Chromebook for my normal computer work and since that uses the web interface, the From is always good.

As long as the code you purchase is a genuine Microsoft 365 code and not, say, a code for Microsoft Office Professional Plus, which is often a pirated license, it shouldn't make a difference.

2 of 3
0

Hi David

I'm Anna and I'd be happy to help you with your question. In this Forum, we are Microsoft consumers just like yourself.

Yes, you can continue to use your custom domain with a personal 365 account. You would need to configure the custom domain in the Office 365 admin center and update the MX records for your domain to point to the Office 365 mail servers.

If you decide not to renew your subscription, your account will be downgraded to the free version, which means you will lose access to certain features and services that are only available with a paid subscription. However, you will still be able to access your email using the free version of Outlook.com.

You can use a code purchased elsewhere to upgrade to Office 365 Personal, as long as it is a valid code for that product and it hasn't been used before. You will need to redeem the code in the Microsoft Store or on the Microsoft website, and then follow the instructions to upgrade your account.

I hope this helps ;-), let me know if this is contrary to what you need, I would still be helpful to answer more of your questions.

Best Regards,

Anna

Give back to the community. Help the next person with this problem by indicating whether this answer solved your problem. Click Yes or No at the bottom.

🌐
Microsoft Support
support.microsoft.com › en-us › office › get-a-personalized-email-address-in-microsoft-365-75416a58-b225-4c02-8c07-8979403b427b
Get a personalized email address in Microsoft 365
Yes, you'll need to sign in to your Microsoft 365 account as the administrator and remove your domain. For detailed instructions, go to Remove a domain from Microsoft 365.
🌐
ProxiedMail
proxiedmail.com › en › answers › how-to-get-free-custom-domain-on-microsoft-365
How to get free custom domain on Microsoft 365?
Alex Yatsenko Solo-Founder of ... However, if you're looking to avoid these costs, you can use a proxy email service that allows you to forward emails from a custom domain to your Microsoft 365 inbox....
🌐
Microsoft Learn
learn.microsoft.com › en-us › microsoft-365 › admin › setup › add-domain
Add a domain to Microsoft 365 - Microsoft 365 admin | Microsoft Learn
Select the type of DNS record you want to add and type the information for the new record. Select Save. Domain Connect enabled registrars let you add your domain to Microsoft 365 in a three-step process that takes minutes.
🌐
Joeydantoni
joeydantoni.com › 2025 › 01 › 08 › setting-up-your-own-domain-for-office-365-email
Setting Up Your Own Domain for Office 365 Email – The SQL Herald
January 8, 2025 - When you create an Office 365 or Azure account, Microsoft will create an internal .onmicrosoft.com domain that is unique to you. You don’t want to use that domain for anything real, like email, as many spammers sign up trial accounts using those domains and spam/phish people, so many organizations simply block that domain. In order to use the domain you purchased above, you need to add to Azure. In the Azure portal, search for “Custom ...
Find elsewhere
🌐
Neo
neo.space › blog › outlook-with-a-custom-domain-microsoft-email-domain
How to Use Outlook With a Custom Domain (Microsoft Email Domain)?
Besides, it allows you to create and purchase your own custom email domain for free with the .co.site domain extension. Ease of Use: Neo is known for its user-friendly interface, which might be easier to explore for non-technical users. This makes it an efficient platform compared to setting up a custom domain with Microsoft 365.
🌐
Forward Email
forwardemail.net › en › custom-domain-email-hosting-microsoft-outlook-365
Custom Domain Email Hosting for Microsoft Outlook 365
3 weeks ago - No, the Free plan only supports email forwarding. You can receive emails at your custom domain and forward them to your existing email address, but you cannot send emails directly from your custom domain or store emails on our servers.
🌐
SeekaHost™
seekahost.com › home › email › how to add custom domain in office 365
How to Add Custom Domain in Office 365 | SeekaHost™
An excellent hosting service
Create an email by adding Custom Domain in Office 365. Purchase Microsoft plan and add your domain to get your DNS record and update records in DNS Management. SeekaHost offers cheapest web hosting services for any websites with domain registration and SSL Certificates. Shared and Dedicated IPs & VPS. 100% uptime. An excellent hosting service. Fast and reliable.
Rating: 5 ​
🌐
Tuta
tuta.com › blog › microsoft-outlook-create-custom-domain-email-address
No more custom domains in Microsoft Outlook? | Tuta
November 8, 2023 - Our most affordable plan allows you to have unlimited calendars and use your own custom email domain, including the option to use catch-all and to set up an unlimited number of custom domain email addresses. While you also send secure email with Outlook, getting end-to-end encryption with this US email provider is cumbersome and costly while Tuta Mail offers password-protected, end-to-end encrypted in all email plans, also in free.
🌐
White Peak Digital
whitepeakdigital.com › blog › how-to-setup-a-custom-email-with-microsoft-365
How to Setup a Custom Email with Microsoft 365
May 11, 2025 - Check out our guide on setting up a custom email with Google Workspace to get started with a Gmail inbox. To begin, visit the Microsoft 365 website and choose between Buy now or Try free for one month.
🌐
YouTube
youtube.com › watch
How to set up a custom email domain on Microsoft 365 Family and Personal plans (formally Office 365) - YouTube
Long gone are the days where you could purchase a domain name and use the free "Google Apps for your domain" or other services such as Zoho Mail to have your...
Published   November 30, 2020
🌐
Wildmanweb
wildmanweb.com › home › how to set up custom domain email with microsoft 365 – 2025 update
How to Set Up Custom Domain Email with Microsoft 365 - 2025 Update - Wildman Web Solutions in Lawrence
July 25, 2025 - This guide will walk you through setting up a professional email address using your own domain (like [email protected]) with Microsoft 365.
Price   $$
Call   785-330-9032
Address   547 Alabama Street, 66044, Lawrence
🌐
Bigrock
bigrock.in › home › products › email › how to set up a custom email address with microsoft office 365
How to Set Up a Custom Email Address with Office 365
October 21, 2024 - Signing up for the Microsoft 365 Business premium subscription is the first step to setting up a custom email. After purchasing the premium Office 365 plan, you need to choose and register a domain name.
🌐
Bbccloud
bbccloud.com › Microsoft-365 › microsoft-365-custom-domain
Get Microsoft 365 Custom Domain - Microsoft Business Email Price
September 25, 2024 - So, what can you expect from Microsoft 365 with a custom domain? Let’s dive into the nitty-gritty. ... Say goodbye to generic email addresses. With Microsoft 365, you can create personalized email addresses for your team. Imagine having “ ... The cherry on top? You get access to Microsoft’s powerful Office applications—Word, Excel, PowerPoint, and more—across five devices without any extra cost.
🌐
Microsoft Support
support.microsoft.com › en-us › office › add-a-custom-domain-name-071780ac-46bb-4758-b30d-39ad0aeccf42
Add a custom domain name - Microsoft Support
"contosoautobody.com" is a nice balance that customers can remember. If the name you've chosen is available, select Use this domain. On the next page, add the contact information for domain ownership. Choose the email address (and username) for your new domain. You'll be signed out of Microsoft 365 so that you can sign in with your new username ([email protected]).