Old Navy
oldnavy.gapcanada.ca › customerService › info.do
Returns & Exchanges | Old Navy - Gap Canada
Take your package to a drop off location based the self-selected prepaid return label. If you chose to opt out of creating a pre-paid label through the interactive returns process, please address your package to the address below and return via UPS or Canada Post:
Old Navy
oldnavy.gap.com › customerService › info.do
Customer Service - Returns and Exchanges - Old Navy
Returning or exchanging items bought online
Gap
gap.com › customer-service › how-to-return-exchange-items
How to Return or Exchange Items | Gap
Items purchased through a 3rd Party Seller needs to return through the 3rd Party seller. Select the Online Purchase Channel for more details. Old Navy Kid's Guarantee · Ordered on TikTok? Start your return in the TikTok app. Find out more from our Return Policy FAQs ·
Old Navy
oldnavy.gap.com › customerService › info.do
Customer Service | Old Navy
From shopping tips to How to Ship, we're here to help!
Return Policy changes
My understanding is that the policy has always been unwashed and unworn, but the window for returns was changed from 60 days to 30 years ago (definitely not recent enough to justify making an exception). More on reddit.com
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June 23, 2024Old Navy Returns - RedFlagDeals.com Forums
With the Ontario lockdown in place, Old Navy stores are closed. I purchased some clothes on December 20. Old navy returns are 45 days, but with More on forums.redflagdeals.com
Canada: Returning Gap items at Old Navy?
nope. you gotta go to gap to return gap merchandise. More on reddit.com
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June 6, 2024Is it alright to buy size xs and s online then return the size that doesn't fit me? I'm worried they might not refund the items. In Canada if that makes any difference.
I do this all the time. It has never been an issue for me in the US. There is even a "bought multiple sizes" as a return reason on the app. It is expected More on reddit.com
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April 9, 2025Reddit
reddit.com › r/oldnavy › return policy changes
r/Oldnavy on Reddit: Return Policy changes
June 23, 2024 -
Hey, I'm an associate and I've been working here for about 5 years. That entirety of my tenure, the return policy has been 30 days tags and receipt (which has changed slightly which the loyalty changes in the past few years) Unworn and Unwashed. I had a customer come in today and try to return multiple pairs of pants that she had not only worn but washed as well. She gave me a justification for why she sis this, siting covid as to why she washes ALL clothes rhat she buys after bringing them home, which I understand somewhat. However, once I told her that we wouldn't be able to accept her return for that reason she pulls the "it wasn't like that when I worked here" and enhancing that statement with the declaration that she managed an Gap location for 10 years and that was never the return policy back then. Aside from the can of worms that is the "former employee card" and the "well the policy was never that when I used to shop here" cards that I'm sure we've all heard before, I was just curious as to whether her comments had any validity this time. Has the return policy ever allowed for the return of worn and washed clothing in the past or was this lady just trying to intimidate me?
TL;DR: Have there been any significant changes to the return policy in thr last 20 or so years, specifically the stipulation surrounding worn and washed clothing.
Sorry I'd this was super long and unorganized. This is my first post here and wanted to cover my bases, lol
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My understanding is that the policy has always been unwashed and unworn, but the window for returns was changed from 60 days to 30 years ago (definitely not recent enough to justify making an exception).
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I worked for GAP from 1999-2002 and the return policy was you could return anytime washed and worn for the price it was available at the time of return. Price adjustments were on going. I had one woman buy a leather jacket at 299 and adjusted it multiple times until she got it for 29.99. Then it changed multiple times through the years. Customers taking advantage of policies ruins it for everyone else
Old Navy
oldnavy.gapcanada.ca › customerService › info.do
Gift & Gift Card Returns | Old Navy
Our Options gift cards may be redeemed by any customer and used at Gap, Old Navy, Banana Republic and Athleta locations and online at gapcanada.ca, oldnavy.ca, bananarepublic.ca. and athleta.ca. Gift cards are redeemable for cash if the value is less than five dollars, or as otherwise required by law. You can return unused gift cards for a refund to the original form of payment with an original sales receipt or online invoice.
Gap
gap.com › customer-service › return-policy-faq
Return Policy FAQ | Gap
We’ll issue a refund up to 1 year from the purchase date if you experience any manufacturing defect (including holes, rips, tears, excessive shrinkage, excessive pilling, broken stitches or nonfunctional buttons, zippers, or other closures) in any Girls and Boys clothing and shoe styles online ...
RedFlagDeals
forums.redflagdeals.com › old-navy-returns-2440295
Old Navy Returns - RedFlagDeals.com Forums
January 26, 2021 - One click on the old navy website... Items purchased online or in stores between Oct 26 and Dec 24 may be returned through Mar 27. Online items returned by mail must be received at our facility by Mar 27. Please allow 5-7 days for return mail.
Gap Canada
gapcanada.ca › customerService › info.do
Returning or Exchanging Items | Gap
Take your package to a drop off location based the self-selected prepaid return label. If you chose to opt out of creating a pre-paid label through the interactive returns process, please address your package to the address below and return via UPS or Canada Post:
Old Navy
oldnavy.gap.com
Old Navy | Affordable Clothing for Women, Men, Kids & Baby
Old Navy provides the latest fashions at great prices for the whole family. Shop men's, women's, women's plus, kids', baby and maternity wear. We also offer big and tall sizes for adults and extended sizes for kids.
Quora
quora.com › What-is-the-policy-on-exchanging-items-in-an-old-navy-store-that-was-purchased-in-a-different-old-navy-store
What is the policy on exchanging items in an old navy store that was purchased in a different old navy store? - Quora
Answer (1 of 4): You can return any item bought from an Old Navy store to any other Old Navy store as long as the item still has the tags on it and is unwashed and unworn. You should be able to get a refund if you have the receipt, and if not ...
Quora
quora.com › Can-I-return-the-item-without-a-receipt-at-Old-Navy
Can I return the item without a receipt at Old Navy? - Quora
Answer (1 of 8): Absolutely you can! We can look up your purchase by your debit/credit card or your brand card for in-store purchases. For online purchases we can look it up by your email, phone number, debit/credit card, or brand card.
Old Navy
oldnavy.gap.com › customerService › info.do
Contact Us - Old Navy - Gap
Contact Us. Chat or Call. Customer Service
Parcel Monkey
parcelmonkey.com › home › retailer returns
Old Navy Returns Policy - Old Navy Returns - Parcel Monkey
Returns policies are subject to change so it is worth the time checking them over quickly before you ship an item. If you are looking to get a refund from Old Navy for an item you wish to return, make sure the item is in its original condition: unwashed and unworn.
Trustpilot
trustpilot.com › home › shopping & fashion › clothing & underwear › clothing store › oldnavy reviews
Oldnavy Reviews | Read Customer Service Reviews of oldnavy.ca
2 weeks ago - Some consumers mention delays in shipping, while others describe problems with returns, including denied claims for missing items and difficulties in getting refunds. Some reviewers mention issues with customer service, citing unhelpful or unresponsive staff.See more ... Sadly Old Navy is losing it’s shine.
Yahoo!
ca.finance.yahoo.com › quote › GAP
The Gap, Inc. (GAP) Stock Price, News, Quote & History - Yahoo Finance
The Gap, Inc. was incorporated in 1969 and is headquartered in San Francisco, California. www.gapinc.com ... More about The Gap, Inc. ... Trailing total returns as of 2025-12-31, which may include dividends or other distributions.
Old Navy
oldnavy.gap.com › Asset_Archive › ONWeb › content › 0007 › 135 › 424 › assets › popup_majorSC_EN.html
Super Cash - Old Navy
The value of your SUPER CASH will not be returned if you make a return or exchange. SUPER CASH cannot be applied (i) to purchases of charitable merchandise, online Everyday Steals or gift cards; (ii) to reduce customer's Old Navy charge account balance; or (iii) to packaging, applicable taxes, or as price adjustments on prior purchases.
Canada.ca
canada.ca › en › department-national-defence › services › cadets-junior-canadian-rangers › cadets › join-us.html
Join the Cadet Program - Canada.ca
Eligibility requirements and steps you need to take to join the Cadet Program.
Old Navy
oldnavy.gap.com › Asset_Archive › ONWeb › content › 0018 › 916 › 691 › assets › legal_details.html
gap inc. credit card rewards program terms and conditions
Rewards cannot be credited to an ... merchandise purchased with Reward(s), the dollar value of the Reward(s) allocated to item(s) returned will be converted to Points and credited to your Account within the next 2 billing cycles....
Lands' End
landsend.com › us-returns
How To Return Products From Lands' End
Start your Lands' End returns within 90 days with proof of purchase and view more information about our returns policy.