Hi,
Thank you for writing to Microsoft Community Forums.
I understand that you are unable to open Omen Gaming Hub on your computer. I’ll certainly assist you with the issue.
However, please let us know:
- Does this issue occur with any other application?
- Which build version of Windows 10 is installed on the computer? Refer Which version of Windows operating system am I running?
You may try performing Clean Boot and see if that helps.
Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.
To perform a clean boot on the computer refer to the article How to perform a clean boot in Windows.
If performing a clean boot fixes the issue then, please refer to the section How to determine what is causing the problem after you do a clean bootto check which program is causing the issue.
Note: Please refer the sectionReset the computer to start normally after clean boot troubleshootingto boot the computer in to normal mode after troubleshooting.
If the issue persists, try creating a new user account and see if you are able to access the application. Refer the article Create a local user or administrator account in Windows 10.
Let us know how it goes.
Regards,
Nikhar Khare
Microsoft Community - Moderator
Hey!
Pretty much title. After I tried to test custom undervolting and having few reboots, the app refused to work. I downloaded everything, from drivers, to updating BIOS, force uninstall and reinstall and nothing.
At times the OMEN button also doesn't work and I get sometimes a cmd window rather than the loading screen even.
My specs are OMEN 15 2020 laptop with i7-10750H and RTX 2070.
Would be nice to find a fix since lately the program has been buggy for most users. Still have to find a way to reduce battery consumption on heavy load games while plugged-in and I thought a slight undervolting might fix this issue. Thanks in advance!!
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Hi,
Thank you for writing to Microsoft Community Forums.
I understand that you are unable to open Omen Gaming Hub on your computer. I’ll certainly assist you with the issue.
However, please let us know:
- Does this issue occur with any other application?
- Which build version of Windows 10 is installed on the computer? Refer Which version of Windows operating system am I running?
You may try performing Clean Boot and see if that helps.
Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.
To perform a clean boot on the computer refer to the article How to perform a clean boot in Windows.
If performing a clean boot fixes the issue then, please refer to the section How to determine what is causing the problem after you do a clean bootto check which program is causing the issue.
Note: Please refer the sectionReset the computer to start normally after clean boot troubleshootingto boot the computer in to normal mode after troubleshooting.
If the issue persists, try creating a new user account and see if you are able to access the application. Refer the article Create a local user or administrator account in Windows 10.
Let us know how it goes.
Regards,
Nikhar Khare
Microsoft Community - Moderator
Thank u sir for your reply!!
I tried the clean boot but it didn't work but I tried the next method, (created a new local user and changed it to administrator) BOOOM!! It worked in both the new user and my main user!! But now should I delete the local new user that I made for this!!??? Will it make OGH work again properly or it will again stop working as soon as I delete that new user?????? Also my omen gaming hub key is not working!!