Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you are unable to open Omen Gaming Hub on your computer. I’ll certainly assist you with the issue.

However, please let us know:

  1. Does this issue occur with any other application?
  2. Which build version of Windows 10 is installed on the computer? Refer Which version of Windows operating system am I running?

You may try performing Clean Boot and see if that helps.

Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.

To perform a clean boot on the computer refer to the article How to perform a clean boot in Windows.

If performing a clean boot fixes the issue then, please refer to the section How to determine what is causing the problem after you do a clean bootto check which program is causing the issue.

Note: Please refer the sectionReset the computer to start normally after clean boot troubleshootingto boot the computer in to normal mode after troubleshooting.

If the issue persists, try creating a new user account and see if you are able to access the application. Refer the article Create a local user or administrator account in Windows 10.

Let us know how it goes.

Regards,

Nikhar Khare

Microsoft Community - Moderator

🌐
HP Support
h30434.www3.hp.com › t5 › Gaming-Desktops › Hp-omen-gaming-hub-is-not-opening › td-p › 8231694
Solved: Hp omen gaming hub is not opening - HP Support Community - 8231694
March 22, 2023 - Hello, the hp gaming hub have started to have an infinite loading screen in my hp omen. I have try to reinstall it, and restart my computer but it didn't work. One time a had this problem and I decided to reboot my computer (Not just for this problem) and it worked again.
🌐
Reddit
reddit.com › r/hpomen › omen gaming hub stuck on loading screen
r/HPOmen on Reddit: OMEN Gaming Hub stuck on loading screen
January 15, 2021 -

Hey!

Pretty much title. After I tried to test custom undervolting and having few reboots, the app refused to work. I downloaded everything, from drivers, to updating BIOS, force uninstall and reinstall and nothing.

At times the OMEN button also doesn't work and I get sometimes a cmd window rather than the loading screen even.

My specs are OMEN 15 2020 laptop with i7-10750H and RTX 2070.

Would be nice to find a fix since lately the program has been buggy for most users. Still have to find a way to reduce battery consumption on heavy load games while plugged-in and I thought a slight undervolting might fix this issue. Thanks in advance!!

Discussions

Random FPS drops after getting new monitor - Hardware, Driver Problems & Advice - War Thunder — official forum
So for the last few years, I’ve used a 10-15 year old HD TV as my monitor, where I had really high FPS (even if I couldn’t use it) on insanely high settings, only Naval has been an issue when battleships are involved (and even then only some of the later refit ones at like 6.7 or higher) ... More on forum.warthunder.com
🌐 forum.warthunder.com
2
0
November 17, 2025
hp omen gaming hub won't open : r/pchelp
🌐 r/pchelp
OMEN Gaming Hub stuck on loading screen

And also it start happening after i used the overclock option

More on reddit.com
🌐 r/HPOmen
30
14
January 15, 2021
solved start-up problem for omen gaming hub
I had to comment on this before someone who doesn't know what they're doing does something that's irrepairable. HP Omen users should not do this is if they don't know what they're doing. Those of us who know what programs to remove and what to look for know what we're doing. More on reddit.com
🌐 r/HPOmen
6
10
August 28, 2021
Top answer
1 of 2
1

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you are unable to open Omen Gaming Hub on your computer. I’ll certainly assist you with the issue.

However, please let us know:

  1. Does this issue occur with any other application?
  2. Which build version of Windows 10 is installed on the computer? Refer Which version of Windows operating system am I running?

You may try performing Clean Boot and see if that helps.

Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.

To perform a clean boot on the computer refer to the article How to perform a clean boot in Windows.

If performing a clean boot fixes the issue then, please refer to the section How to determine what is causing the problem after you do a clean bootto check which program is causing the issue.

Note: Please refer the sectionReset the computer to start normally after clean boot troubleshootingto boot the computer in to normal mode after troubleshooting.

If the issue persists, try creating a new user account and see if you are able to access the application. Refer the article Create a local user or administrator account in Windows 10.

Let us know how it goes.

Regards,

Nikhar Khare

Microsoft Community - Moderator

2 of 2
5

Thank u sir for your reply!!

I tried the clean boot but it didn't work but I tried the next method, (created a new local user and changed it to administrator) BOOOM!! It worked in both the new user and my main user!! But now should I delete the local new user that I made for this!!??? Will it make OGH work again properly or it will again stop working as soon as I delete that new user?????? Also my omen gaming hub key is not working!!

🌐
The Windows Club
thewindowsclub.com › the windows club › omen gaming hub not opening or working on pc
Omen Gaming Hub not opening or working on PC
August 2, 2025 - Open Settings by Win + I. Now, go to Apps > Installed apps. Look for Omen Gaming Hub, click on the three dots, and select Advanced Options. Scroll down and click on the Repair icon. Now check if the issue is resolved, in case, the issue persists, click on Reset. Finally, check if the issue is resolved. HP Omen HSA Service allows the Omen SDKs to do hardware monitoring, system optimization, and carry out other tasks. In case, the service is not running or has some glitch, Omen Gaming Hub will not run on your system.
🌐
HP
hp.com › us-en › gaming-pc › omen-gaming-hub.html
OMEN Gaming Hub | HP® Official Site
Better customization, better performance and better all-around gaming. It all starts with the free OMEN Gaming Hub1 Toolkit.​
🌐
Windows Report
windowsreport.com › fix › pc software › omen gaming hub is not updating: 3 ways to fix it
OMEN Gaming Hub is Not Updating: 3 Ways to Fix it
February 14, 2025 - If OMEN Gaming Hub is not updating, reset the app from Settings, or try disconnecting from the Internet temporarily.
Find elsewhere
🌐
HP
hp.com › us-en › shop › tech-takes › omen-gaming-hub-benefits-gamers
OMEN Gaming Hub Review: Benefits and When to Use It
April 23, 2025 - ℹ️ Note: Removing the OMEN Gaming Hub will reset any custom power, lighting, or thermal profiles you've created. These settings will need to be reconfigured if you reinstall the software later. If you decide to uninstall the OMEN Gaming Hub but still want some of its functionality, consider these lighter-weight alternatives: OpenMon: A lightweight, open-source application for basic monitoring and fan control
🌐
Windows Report
windowsreport.com › fix › laptop & pc › how to fix omen gaming hub button if it’s not working?
How to Fix Omen Gaming Hub Button if it's Not Working?
January 28, 2025 - Open Settings > Apps > Installed Apps. Find OMEN Gaming Hub and click on it. Select Advanced options. Scroll down and click Reset. Restart your PC and check if the button works. We’ve left this solution towards the end of the guide because it’s not that effective for most users.
🌐
War Thunder
forum.warthunder.com › community technical support › hardware, driver problems & advice
Random FPS drops after getting new monitor - Hardware, Driver Problems & Advice - War Thunder — official forum
November 17, 2025 - So for the last few years, I’ve used a 10-15 year old HD TV as my monitor, where I had really high FPS (even if I couldn’t use it) on insanely high settings, only Naval has been an issue when battleships are involved (and even then only some of the later refit ones at like 6.7 or higher) that made me lower my FPS and see some improvement going from ‘movie’ to ‘maximum’. But the other day I got a QHD Odyssey G5 on sale since the TV was starting to have issues even turning on.
🌐
OpenRGB
openrgb.org › devices.html
OpenRGB - Supported devices
Not currently supported by OpenRGB · ❌ · Not applicable for this device · Device Type · Show All · Graphics Cards · Motherboards · RAM Sticks · Mouses · Keyboards · Mousemats · Coolers · LED Strips · Headsets & Headset Stands · Gamepads · Accessories ·
🌐
Microsoft Store
apps.microsoft.com › detail › 9nqdw009t0t5
OMEN Gaming Hub - Free download and install on Windows | Microsoft Store
"ELEVATE YOUR GAMING WITH OMEN GAMING HUB Maximize your performance, personalize your settings, and unlock better ways to play FEATURES: • OMEN AI: Maximize performance and minimize hassles with a single click. Provides personalized settings tailored to your unique hardware and games.
🌐
Reddit
reddit.com › r › HPOmen › hot
OMEN by HP
March 23, 2020 - I re-downloaded the internet drivers from the official HP support website, even though I already had the most up to date version, just to see if that might make a difference, it didn't. I opened HP PC Hardware Diagnostics Window and passed all computer tests. I opened OMEN Gaming Hub and found an internet booster.
🌐
JustAnswer
justanswer.com › laptop › pt5v5-key-functions-hp-omen-laptop-omen-key-used-launch.html
Fix HP Omen Key Not Working: Quick Solutions | FAQ
HP has moved from the Omen Command Center to the Omen Gaming Hub. Please proceed to install the Omen Gaming Hub from the Microsoft Store. Once it's installed, try using the Omen key again to check if it opens the new application.
🌐
YouTube
youtube.com › info-tweaks
OMEN Gaming Hub Update Error FIXED! No More Unauthorized Access in 2024 (EASY STEPS!) #hp #hpomen - YouTube
👋 Welcome to Info-Tweaks Channel - @Info-Tweaks-Tej007!If you love our videos 😃, don't forget to show your support by giving them a thumbs up👍, sharing🤝,...
Published   February 15, 2024
Views   1K
🌐
Xbox
xbox.com › en-US › xbox-on-pc
XBOX on PC - XBOX PC Gaming | XBOX
May 16, 2026 - If your PC is in Windows S mode, you’ll need to switch out of it to play games via the XBOX PC app. Where do I get additional Windows PC gaming assistance? Visit the PC Gaming support hub for help. ... We are biased, and we think the XBOX Wireless Controller and XBOX Elite Wireless Controller Series 2 are the best for XBOX on PC gaming. You can also use any one of our Designed for XBOX partner controllers, found here. ... Yes, open Safari or your favorite browser and go to Xbox.com/play to get started (requires Game Pass Essential, Premium, or Ultimate subscription).
🌐
SteelSeries
steelseries.com › gg › engine
Official Site - For Glory | SteelSeries
Set custom button or click shortcuts for compatible devices, then save your settings to any game profile.
🌐
YouTube
youtube.com › watch
How to Troubleshoot the lighting control board on the OMEN ...
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.