open box best buy condition reddit - Brave Search

Can I trust open box from Bestbuy?

reddit.com › r › chromeos › comments › 1j7mciz › can_i_trust_open_box_from_bestbuy

As someone who has brought multiple "open box" items from Bestbuy i can say yes you can trust them. The battery maybe toast but it should be good. Answer from mysticzoom on reddit.com

reddit.com › r/bestbuy › my honest opinion on open box

r/Bestbuy on Reddit: My honest opinion on Open Box

June 21, 2025 -

Context I have always heard of Open Box is a great especially if it’s grated as Excellent so I went to Best Buy to get a OLED monitor Open Box and then when I got home hooked it up I saw the most discoloration and burn mark on screen. So I return it for exchange had to go to a different Best Buy Location for the exchange. When I was able to I asked the employee to check for me so it doesn’t happen again since this location was a farther location. He just turned it on and said it was good, I told him can he plug in a HDMI or something to double check but he refused. So had to drive back home to install it again just to have it the same issue but not as serve as the last one but this frustrated me more cause I feel like Best Buy doesn’t check the product. And all they can do is just offer you a return and suggest to buy a brand new one at this point which was $700 more. That whole experience felt scummy likely the pushed me to get the expensive item and only offered me $100 off my inconvenience. Just want to vent that out of my experience and see if anyone has something similar

I wouldn’t buy a monitor if it’s been grated.

my opinion as a sales advisor at a BB is that open-box is only worth it for certain items, and not delicate items. for laptops, honestly hit or miss and I always recommend ordering for store pickup or purchasing in-store so that you can open it in front of us. for monitors, I never recommend it. the panels are too delicate to be taking chances imo, and i have often had returns for open box monitors. this might be specific to my store though so my experience is anecdotal, not factual, although it seems that you have had two bad experiences in a row. for small electronics like cables, speakers, gadgets, usually a pretty good deal as most of the time they were returned after minimal-to-no usage. sorry this happened to you OP!

reddit.com › r/chromeos › can i trust open box from bestbuy?

r/chromeos on Reddit: Can I trust open box from Bestbuy?

March 10, 2025 -

Basically I came across this device on bestbuy's website and the deal looks too good to be true. So, i have 2 questions to ask

Is this a great deal?
Is it safe to buy open box from bestbuy? Can anyone share their experience if they have purchased an open box from bestbuy before? Are they reliable?

This would be Bestbuy Canada since im from Canada Link to the product -

Asus CM34 Flip

As someone who has brought multiple "open box" items from Bestbuy i can say yes you can trust them. The battery maybe toast but it should be good.

Use to work at Best Buy. Open Box is items that are returns and are allowed to be resold (some items can’t like earbuds, etc). Returns are Best Buy are 14-days and use to 45-day for Best Buy members who spent over $3,000 a year. Now returns have changed to be a little longer than 45-day but you pay for their Total Tech Membership. I no longer work there so I don’t know the specifics. So, returns are items that are normally lightly touched. I have bought MacBook Open-box, in 2018, and it is still great. I have bought Apple products, phone (1 time), TV, and accessories like cables all as open-box. If you see a non-Apple Open box item on a deep discount there could be three reasons (that come to mind). It is on sale already, so the open-box is discounted as well. There are cosmetic issues with the product. Dents and scratches. This specific item has been returned before, purchased as Open-box, and returned again. Therefore, it goes on open-box again. Don’t get scared by #3, you wouldn’t know anyway. People return shit literally same day or next day all the time. It is more common than you may think. You can return open-box items, so you can test it out and verify if it meets your expectations. Edit: if warranties are available on that specific item, an open-box item will also be able to get that warranty

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reddit.com › r/rogally › best buy open box "excellent" condition not so excellent

r/ROGAlly on Reddit: Best Buy open box "Excellent" condition not so excellent

January 18, 2025 -

https://youtu.be/5hYdSVnKrrk?si=Cl7FtD2YG6jJFTY0

Though it was worth a shot to save $115 on an X with an open box. Like often recommended I opened at the store to make sure it looked good and it did. However I made the mistake of not turning it on. I got home then turned it on and let it update. I left the room briefly only to hear the sound of a dying cow groaning behind me. Once I set it up even in idle "Silent" mode it was very audible. I don't know if this horrible coin whine or bad bearings or what.

I returned it and just bought a brand new one which is far quieter and no groan. Best Buy didn't give me a hard time but the employee didn't appear to take note of why I returned it. Hopefully they don't try to sell it again.

I always gotta recommend to people buying open box to turn it on and at least start setting it up right in the car or even right in best buy with either your phones hotspot or best buy wifi, and just make sure there are no out of the box apparent problems like this, makes it so much easier to just go back in and exchange it/return it if they didn’t note why you brought it back they definitely might to try to sell it again and just mark it down from excellent to good condition lol

I've bought 'fair" units from there that you couldn't tell were used. I guess it depends on who did the inspection

reddit.com › r/bestbuy › what exactly is open box? and can open box products be trusted?

r/Bestbuy on Reddit: What exactly is open box? And can open box products be trusted?

October 31, 2024 -

Planning to buy a gaming laptop and saw a lot of good ones that said open box, certified by geek squad

What I recommend whenever is something open box is to go to the store and see the laptop in person to make sure that it has everything that it says that it has. While is true that us Geek Squad makes sure that the open box computers are working and clean from any client data, sometimes we forget to put the charger back in the box or something small like that since we also working with clients at the same time and it slips away so that’s what I’ll recommend

Open-box are items returned by a customer that have been opened. There's other types of open-boxed items like service returns that get put out but vast majority are the former and not a repaired item. So yes you can trust them, most products returned are only days old and tested by Geek Squad. It's their job to make sure they're working and free of client data.

reddit.com › r/gaminglaptops › is best buy's open-box "excellent" condition worth the risk?

r/GamingLaptops on Reddit: Is Best Buy's open-box "Excellent" condition worth the risk?

October 8, 2023 -

Hello all!

I found a great deal on a Lenovo Slim 7 for around $400 less than retail value at Best Buy open-box.

Is this something that is trustable for buying a gaming laptop?

Thanks!

As a Best Buy worker, I can say if it’s ‘excellent’ it usually is something that was returned very shortly after it was purchased.

Hit or miss if you can see it in person that is better. Recently, I ordered a excellent condition computer and it was scratched and covers with stains with no box.

reddit.com › r/legiongo › has anyone bought an open box fair condition from best buy?

r/LegionGo on Reddit: Has anyone bought an open box fair condition from Best Buy?

January 14, 2024 -

I am temping to take a risk and buy a fair open box at Best Buy. Can you walk into the store and buy it then to check it out?

Dude it’s Bestbuy. Open it up at the counter and if it doesn’t work just return it right there.

Yes I got mine for $560. Mine was returned but the person didn't even use it cause it was a gift. Mine was only "opened" cause the employees had to test it. Open it in store.

reddit.com › r/oled_gaming › a word about best buy + open box

r/OLED_Gaming on Reddit: A word about Best Buy + Open Box

October 14, 2024 -

FYI I’ve gotten really great deals from Best Buy open box..

Most recently I purchased an open box excellent 49” Samsung Odyssey OLED G9. It still had all the peels on it. The cables (DP and HDMI) were still tightly wrapped with the brown paper SAMSUNG cable ties, which have to be torn for the cables to be used, so they were clearly never used. per smart things all, the monitor had 9 hours of panel time, so practically brand new.

There was a note in the box from the return saying “monitor shuts off”. Now, I’m no expert- but I know enough to know that if you don’t use a high bandwidth cable with these monitors they will, indeed blank out and the monitor would appear to “turn off”.

TLDR: I saved $220 off the current sale price because some moron didn’t use the cables that came with the monitor. It’s on sale for $1079, I took a chance and got it basically brand new for $858. Now that I know I’m keeping it, I will be going back to add the 4 year geek squad warranty.

Just my experience I thought I would share.

Jokes aside, great find OP. It looks insane

Geek squad Best buy employee for 5 years here. Not sure what's so scary about open box anything. 99% of returns are just normal innocent people having buyers remorse, or like in your case, don't know how to use the product and barely touched it. Edit: to be completely clear - I'd still only advise open box in the situation that you know EXACTLY what you are buying, done your research/ owned something similar, and know what common issues to look for. You should essentially know as much, if not more, about the product than the sales person at the store.

reddit.com › r/bestbuy › best buy open box

r/Bestbuy on Reddit: Best Buy Open Box

March 16, 2025 -

I recently purchased 3 Alienware monitors. 1 New AW3225QF Manufactured Date: Nov 2024. 1 Open Box Good Condition AW3225QF Manufactured Date: Jun 2024. 1 Open Box Excellent Condition AW3423DWF Manufactured Date: Aug 2024. New was $997.98 out the door with tax. Open Box Excellent for AW3423DWF was $540 out the door with tax. Open Box Good AW3225QF was $780.20 out the door after tax. All purchases were between 03/06 - 03/16/25 in Los Angeles area Best Buy. My Open Box excellent included all accessories which are still wrapped in factory plastic. Screen is untouched. Seems like someone bought it, opened it for now reason and returned it. Or maybe bought and never opened it, just returned it and Best Buy did their return inspections etc. For $540, I rate my buy a steal!. Now, for the Good condition AW3225QF, I asked to open box and inspect it myself, the employee opened the box, and let me tell you, this was indeed Brand New Factory sealed!!!. I didn’t hesitate or think about it twice, I purchased it on the spot for $780. This was the first time I buy open box and I’m overall happy with my purchases. What are your thoughts on open box items?.

Well as someone who works in geek squad and does the functionality check on returned items... We ensure at least our store properly checks monitors and wipes them down to remove any fingerprints. Usually the horror stories you'd hear about open box monitors is if the person is lazy and doesn't check the item. OR they repackage it incorrectly and there happens to be a wire under the screen that causes damage. However, if the employees are doing their job properly, 9/10 times open boxed items like that are perfectly fine. Glad you had a positive experience. This varies from store to store, so I'd suggest if you do find a good store that does open boxes properly, stick to that store if possible. Cheers.

I frequent the closest outlet for open box deals. Got a 45in 240hz oled LG Hypergear (I think) for $240 otd. Msrp 1700. Best monitor I've ever had... Was only missing a cable clip.

Find elsewhere

Google Bing Mojeek

reddit.com › r/bestbuy › is "open box" just "used" at best buy now?

r/Bestbuy on Reddit: Is "Open Box" just "Used" at Best Buy now?

September 20, 2023 -

I have purchased Open Box products from various companies in the past. Generally it is an item that was returned working that was open, but in good working condition. I was looking at watches and saw a Samsung Galaxy Watch 5 Pro for sale, for a decent price as "Open Box Excellent". Thought I had nothing to lose. I just got the watch about 30 minutes ago and the shipping box felt unsually light. I recorded opening it as I was concerned that I might have been shipped nothing. Instead of "Open Box", I got "No Box" (other than a brown shipping box) and no documentation, no charging cable, & etc". All I got was a watch wrapped in bubble wrapped, that looks like it was well worn past any return period. I took a look online to see what the going rate of a used watch is and I see Best Buy selling a lot of these on eBay w/ over 112 sold and 10+ avaliable: https://www.ebay.com/itm/325548451434?epid=6055669844&hash=item4bcc33266a:g:-dIAAOSwbnxj-O5I&amdata=enc%3AAQAIAAAA8Llni0zwEH0o4GqM7rH5%2B2BSE3yWwxt%2B2t83nxA9KNF3mX4q4bOXhyq2FHutBa21gLVHh03a5urYlMoBYINzvzEATCGDDefpSHLNumELgY9TQi%2B%2FdAegUAQRIaRgrQNAoYUQmzTe0T52%2B1XGKLlhoD5oXqeWp5MjBwgKsVRJOGsuAtqcLJcPBZJ41inHkBdi3rjtdzmxB6sqGzy7MUzE%2Fp4amoexIzPkyhz2C8Om0jr2vC%2F1Lw5M5noeApVKrdYsCnAgYShqpnpNhEZ58vSItEYjNvdtDpPkNipXXoo1%2BUpsqL5p%2FMABp5my3kOi0E7fgg%3D%3D%7Ctkp%3ABk9SR_Tgre3VYg

All this tell me is they are taking trade-ins and selling them as "open box", which they aren't. They can be sold as "used" or as preowned, though I am more pissed off at Best Buy for being disingenuous. IT looks like it works and was wiped, though the battery is low and I am using my phone's power share as they left out the charger. Not mention the person who rated this watch as excellent condition has to be legally blind.

What did OP think it was before?

Trade ins cannot be sold as open box they return to the manufacturer. Most Open Box required a func check but depending on your precinct it's pretty easy to pencil whip a func check and end up with something on the shelf that should either the marked lower quality or not on the shelf at all. All that aside there's no like. Legal terms surround open box stuff. Open Box means whatever the fuck best buy decides it means. It can absolutely mean no box.

reddit.com › r/ultrawidemasterrace › best buy "open box" excellent condition rant

r/ultrawidemasterrace on Reddit: Best Buy "Open Box" excellent condition rant

April 22, 2025 -

Just wanted to vent a little.

Went to bestbuy online and saw a great deal on the new LG 5k2k monitor, open box, inspected by Geek squad to be excellent condition. I purchased it online and drove about 30 miles to pick it up

Once I get there to pick it up, I asked them to open the box so we can inspect it to verify its all good. Box gets opened, looks a bit dirty and box shredded. I immediately notice the stand is the wrong one, and they tried to reassure me it was the correct stand (It was last years model) --- then I verified the model number, and it was infact last years OLED model, that had lower resolution. After all that, I got a return, and got a "we're sorry", and thats it. Wasted time, gas, patience.

"Geek squad verified" -- what a joke. How can they say they verified it, when it was literally the wrong monitor in the box? Clearly the person who returned it, kept the newer model and returned his old one.

Someone pulled the ole switcheroo on em. Got the 5k2k and returned the old 1440

scam return. geek squad probably saw a good condition object with the same general shape.

reddit.com › r/gaminglaptops › best buy "open box - excellent" experiences

r/GamingLaptops on Reddit: Best Buy "Open Box - Excellent" Experiences

October 24, 2022 -

Anyone have good or bad experiences with buying Open Box deals from Best Buy? I would only go with "excellent" condition - so likely new but either a display laptop or returned, but obviously some risk involved.

I bought my Flow X13 as an open buy excellent. Been working great for the past year. They offer to let you check it out in store before purchasing.

The open box usually just nets you a slight discount on the item. Most of the time it's 100% fine and was returned for personal preference reasons. Whenever I buy a big ticket item if I don't 100% love it, I return it and most of the time they are fine but didn't meet my particular high standards or preferences. Also, you can still return this item if you don't like it. Check to make sure it comes with normal return and warranty policies (usually do).

reddit.com › r/gaminglaptops › what are your thoughts on the "open box" service on best buy? this catched my eye but i don't trust so much since it's already been used. but i like the specs a lot. going specifically for the "excelent" condition. price it's $2,245 usd vs the $2700 it costs.

r/GamingLaptops on Reddit: What are your thoughts on the "Open Box" service on Best Buy? This catched my eye but I don't trust so much since it's already been used. But I like the specs a lot. Going specifically for the "Excelent" condition. Price it's $2,245 usd vs the $2700 it costs.

December 13, 2024 - I’m guessing they had so many ... More replies More replies ... I bought an open box G Cloud from Best Buy and it was in mint condition....

reddit.com › r/bestbuy › this is how best buy ship the 'excellent' condition open box item

r/Bestbuy on Reddit: This is how Best Buy ship the 'Excellent' condition open box item

December 7, 2024 -

What a genius can do this. Warp a airbag over one side of a 29lbs subwoofer and put it into a oversized paper-thin box.

Beware if you want to purchase any open box item from Best Buy online.

Why the hell did you buy an open box item online? It doesn't matter what best buy says, it's used and very likely not in the original packaging. Go in and check the product yourself.

If it fits it ships bubble wrap machine stays broke wet tape Machine stays broke can’t get boxes. Can’t find a tape gun and the tape does suck!

reddit.com › r/monitors › are open box purchases generally safe from best buy? $818.88 for a pgucdm27

r/Monitors on Reddit: Are open box purchases generally safe from Best Buy? $818.88 for a PGUCDM27

2 days ago -

Saw this marked excellent and bought it. Never purchased an open box from Best Buy so thought I’d ask for others experience.

Yeah I've never had a bad experience with open box. Even expensive items. You'll see the occasional bad story where it's just a box of rocks, but in general it's a fairly safe bet. Plus the discounts are usually solid. Definitely take it through its paces to make sure everything is good when you get it and report back.

I've had fine experience for Open Box with Best Buy themselves as the seller, concidentally also for a 4k OLED. So far so good. All bets are off if it was a marketplace open box though.

reddit.com › r/bestbuy › how good are open box excellent products

r/Bestbuy on Reddit: How good are open box excellent products

January 24, 2022 -

I’m not sure if this is against the rules but, I’m looking at a laptop thats sold as open box excellent and I’m wondering if its worth it to save money by getting it or just saving up more to get a brand new one. Thanks.

I've bought a few over the years... big ticket stuff like gaming laptops. I've never once had an issue and everything I've bought was as new minus maybe a rip in the box or a missing twist tie around a power cord. I work at Geek Squad now, and most of our Open Box - Excellent stuff is in fantastic shape, tested and wiped down. It's a great way to save some bucks.

Buy it and if it’s not up to your liking you can return it …might as well save a few bucks if you can

reddit.com › r/macbookpro › open box on best buy

r/macbookpro on Reddit: Open box on Best buy

January 24, 2025 -

Has anyone purchased an open box MacBook Pro from best buy in order to save some money. What was your experience.

I used to work there. People usually return items in mint/great condition because of all types of reasons. Couldnt afford it, impulse purchase, wife didnt approve purchase, you name it. It still comes with the same exact warranty and return policy as new items, if it saves you money go for it.

Buy it, test it and if anything’s wrong, return it! “Excellent” is usually brand new-ish!

reddit.com › r/4ktv › "open box" experiences with best buy tv's

r/4kTV on Reddit: "Open Box" Experiences with Best Buy TV's

August 29, 2025 -

Has anyone had a good experience with Best Buy open box?

I'm hesitant to buy anything "open box" but my local best buy has an excellent condition Bravia 9 75" for $2400. If I add 5 years protection it would be $3100.

Was torn between this and an LG G5/C5.

UPDATE:

I went to best buy and they told me it was returned after 1 day due to him preferring an LG OLED but it's in Mint condition. They were willing to knock off another $100.

Only issue with the Bravia 9 when I was looking at it in the store is that there seemed to be a rainbow effect when lights were hitting it which I'm now concerned with the high hats. So now I'm unsure.

Thanks everyone for the help!

I bought an open box "Excellent" condition 65" TCL QM7 for my living room for only $458 before sales tax and warranty. It is in absolute perfect condition and looks great in my living room. I made sure to grab a 5 year warranty with my employee discount (I work for Best Buy) for a grand total of ~ $540.

I personally would never buy a used or an Open Box OLED TV. You might be able to tell how long it was used, you just don't know how it was used and OLED technology is susceptible to things other TVs are not. Only two warranties I know of that will cover burn-in on an OLED TV. Best Buy and LGs warranty that comes with a G series OLED TV.

reddit.com › r/4ktv › for those of you debating on open box at best buy.

r/4kTV on Reddit: For those of you debating on open box at best buy.

February 5, 2024 -

Just do it. Go check it out in person before you buy it obviously. I just got an unbelievable deal on 65" a80l.

Was listed on site as good quality at 1300 so I decided to check it out. I get there and apparently it was ready for an order for pick up but the person never came to pick it up.

They somehow lost the original box (which was kind of odd) but I was chopping it up with the dude and he offered to get me a better price. Called his manager over, did his thing, came back and said he could give it to me for $1000.

Tried not to get too excited but I nearly ejaculated at the thought. They brought it over and looked it over. No scratches, no scuffs, everything is in the box. They told me I have 2 weeks for return so I got nothing to lose, pulled the trigger and wrang it up. Just couldn't boot it up in store, so when I got home checked the screen hours and it only had 15 mins.

It's been 2 weeks, just managed to dial in my settings and I could not be happier.

100% agree with this - and with the savings, you can also add Geek Squad for upwards of 5 years to cover any burn-in. With the unknowns of how long a TV will last, buying BestBuy Open Box + Warranty is actually a better deal than buying BestBuy New with no Warranty. Just always do as many inspections as possible both before and after purchasing (there are so many tests available) and check the total on-hours if it's available (I know it is with Sony. Not sure about other brands.) Always jealous of these posts, the deals for Open Box in US are insane. In Canada, there is no tiering for product quality (there's no Good, Great, Excellent, etc. - they'd all cost the same amount) - and they rarely have Open Box units in-store for pickup (especially in smaller cities.) Enjoy the TV!

Best Buy open-box and buying a 5-year warranty is the best bet for TV's imo, especially OLED's.

reddit.com › r/hometheater › people’s experience with open box fair from bestbuy?

r/hometheater on Reddit: People’s experience with open box fair from BestBuy?

August 1, 2023 -

Anybody buy open box fair speakers from BestBuy? There’s some R11’s at a store about 40 miles from so would be a trip but they are under $1000 each. Just wondering people’s experience with the condition and if it’s worth it for me to drive out there

On a related note, I bought a scratch and dent speaker from Crutchfield and one corner had been crunched in and then reconstructed with glue and paint, and I've bought multiple refurbished Denon/Marantz receivers that were clearly broken if anyone had bothered to do more than see if they powered up. No longer worth playing that game for me.

I noticed very poor inconsistency with Best Buy’s grading. I had done the same as you, driving about 30 miles to find speakers that were in very rough shape and were higher priced than what was on the website. I decided to pass. Found the same speakers a week later, in perfect condition (also marked “fair”) for cheaper than the other pair. They’ve been exceptional. A little patience with Best Buy and you can walk away with a great deal.

reddit.com › r/rogally › best buy open box

r/ROGAlly on Reddit: best buy open box

November 9, 2023 -

hey, all who got their ally open box at Best Buy, did you experience any weirdness with it? if you went for an excellent condition, were you missing much from the box, and is it worth rather just waiting for it to go on sale again at 599 instead of the 587? thank yall, I am trying to just figure out if Open Box is worth the pretty nice discount versus new.

I bought “fair” back in November. I went into the store and the BB employee opened it up so I could check it out before I bought it. It was essentially like-new, came with box charger cardboard stand and everything. There was like one finger smudge on the screen I wiped off. I’ve been using it almost every day since and have had zero issues. I’m really enjoying this thing and am constantly impressed by it.

I bought an excellent condition open box during the sale for 503. No issues at all looked brand new with all the accessories in it. Best buy has a great return policy so if you're not happy with what you get you can just return it and get another one. Also, mine still came unregistered and with the free PC gamepass. Happy hunting.