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I'm not in Ontario, but here is my experience with Uni Express in Montreal. I've had four packages delivered by them in the past month and a half. They are a very small courier service that seems to exist solely to deliver combined shipping packages from AliExpress. Any AE packages that have shipped individually always come in via Canada Post. The best way to keep track of Uni deliveries is through their 'Uni App'. Here is what their delivery jargon has meant for me (the order is bottom-up [most recent event on top], same as it appears in the UNI app): Tracking event #5*: Out for Delivery *Will appear 1-2 days after the previous event. Tracking event #4*: Arrival Scan [address of Uni Express depot in your hometown] *Will appear 1-2 days after the previous event. Tracking event #3*: Gateway transit to destination Toronto Warehouse, Toronto Ontario *Will appear 3-5 days after the previous event. Tracking event #2*: Canada, Your parcel has arrived in Canada and in the process of customs or transshipment *Will appear 1 day after the previous event. Tracking event #1*: China, Your parcel is in transit to Canada by air *This is the first tracking event you will see. Takeaways: From the time of the first tracking event to the last, total time will be 7-11 days. Use the Uni App, as their tracking numbers don't show up on other parcel apps I have installed. If you are home on the day of tracking event #5, be ready to pounce on the driver like a leopard and if you see a missed call from an unknown number, this means your package is literally minutes away from delivery. Call the number right back and let the driver know you are home and waiting for your package. Detailed breakdown of my experiences with them for each parcel: Parcel #1: Like you, I had never heard of these guys before this, so when unknown phone numbers started calling me, I never picked up. Turns out the delivery driver for Uni Express was calling me to deliver the package and when I didn't answer, the package was sent back to their storage depot. I was left a missed delivery card with no info on how to contact them. I installed their app and the next day, the Uni App mentioned that I had 5 days to pick up my package or it would be returned to China. I could also schedule a second delivery attempt, but it would be a wait of two weeks. I chose to pick it up and saw that it's a small operation with a storage area where they were handling maybe a few hundred small packages. Takeaway: since I didn't know who they were at this point, I give them a pass on this delivery even though a 5 day deadline to pick something up is ridiculous. Usually couriers will hold on to packages for anywhere from 2-4 weeks. Parcel #2: This time the Uni App showed that my item was out for delivery and I was ready for their calls. The driver called my cell phone and let it ring only once before hanging up. The driver then buzzed my apartment and I immediately ran to my building lobby to find him writing out another missed delivery card. He sheepishly claimed that my buzzer wasn't working which was BS. Slightly annoyed, I took it from him. Parcel #3: This time the driver once again buzzed my apartment and left the parcel in my building lobby. This was acceptable to me. Parcel #4: This time there was no call or buzz at all. The front door to the building was open and the driver left the parcel in the lobby. I only found out it had been delivered through their app. Answer from tdredi on reddit.com
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Reddit
reddit.com › r/aliexpress › anybody in on canada have experience with uni express?
r/Aliexpress on Reddit: Anybody in ON Canada have experience with Uni Express?
January 27, 2022 -

My package supposedly arrived in Canada shipped from Cainao and I received a Uni express tracking number from Parcelsapp. Does anyone have experience with them? I’ve only been using Canada post and I couldn’t find anything about it from the sub

Top answer
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I'm not in Ontario, but here is my experience with Uni Express in Montreal. I've had four packages delivered by them in the past month and a half. They are a very small courier service that seems to exist solely to deliver combined shipping packages from AliExpress. Any AE packages that have shipped individually always come in via Canada Post. The best way to keep track of Uni deliveries is through their 'Uni App'. Here is what their delivery jargon has meant for me (the order is bottom-up [most recent event on top], same as it appears in the UNI app): Tracking event #5*: Out for Delivery *Will appear 1-2 days after the previous event. Tracking event #4*: Arrival Scan [address of Uni Express depot in your hometown] *Will appear 1-2 days after the previous event. Tracking event #3*: Gateway transit to destination Toronto Warehouse, Toronto Ontario *Will appear 3-5 days after the previous event. Tracking event #2*: Canada, Your parcel has arrived in Canada and in the process of customs or transshipment *Will appear 1 day after the previous event. Tracking event #1*: China, Your parcel is in transit to Canada by air *This is the first tracking event you will see. Takeaways: From the time of the first tracking event to the last, total time will be 7-11 days. Use the Uni App, as their tracking numbers don't show up on other parcel apps I have installed. If you are home on the day of tracking event #5, be ready to pounce on the driver like a leopard and if you see a missed call from an unknown number, this means your package is literally minutes away from delivery. Call the number right back and let the driver know you are home and waiting for your package. Detailed breakdown of my experiences with them for each parcel: Parcel #1: Like you, I had never heard of these guys before this, so when unknown phone numbers started calling me, I never picked up. Turns out the delivery driver for Uni Express was calling me to deliver the package and when I didn't answer, the package was sent back to their storage depot. I was left a missed delivery card with no info on how to contact them. I installed their app and the next day, the Uni App mentioned that I had 5 days to pick up my package or it would be returned to China. I could also schedule a second delivery attempt, but it would be a wait of two weeks. I chose to pick it up and saw that it's a small operation with a storage area where they were handling maybe a few hundred small packages. Takeaway: since I didn't know who they were at this point, I give them a pass on this delivery even though a 5 day deadline to pick something up is ridiculous. Usually couriers will hold on to packages for anywhere from 2-4 weeks. Parcel #2: This time the Uni App showed that my item was out for delivery and I was ready for their calls. The driver called my cell phone and let it ring only once before hanging up. The driver then buzzed my apartment and I immediately ran to my building lobby to find him writing out another missed delivery card. He sheepishly claimed that my buzzer wasn't working which was BS. Slightly annoyed, I took it from him. Parcel #3: This time the driver once again buzzed my apartment and left the parcel in my building lobby. This was acceptable to me. Parcel #4: This time there was no call or buzz at all. The front door to the building was open and the driver left the parcel in the lobby. I only found out it had been delivered through their app.
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I just stumbled on your post even though it's a few weeks old I thought I'd share my experience (and little frustration). I've had two parcels (apparently) delivered by Uni Express (aka Uni Uni) in recent times and both of them have gone missing while AE logistics claim they have been delivered. In reply to my dispute case, AE requested I provide a statement from my local post service asserting that they, themselves, lost the parcel in transit! Just to be accommodating, I contacted Canada Post and (oh surprise!) they have no record of my parcel. And that's when I find out that the first letter in the tracking number (U#######) refers to Uni Express which is a private delivery service that I'm guessing to be more economical than that of the public sector. I'm suspecting a certain affiliation with the original shipper given that they share a common surname... but that has yet to be verified. When I contacted UE with the same request set forth by AE, they answered with a dark and blurry photo of a hand holding a parcel with the front door of my house as background. An accompanying message saying: "proof of delivery". I replied with an observation that their photo also shows my front door being only three steps away from a public sidewalk. They cut all communications after that. UE operations apparently don't include pickup points and your parcels are systematically left at your doorstep with no effort to conceal them or even a notice to tell you they have arrived. And so without proof that the packages were lost by my local delivery service, AE closed my dispute cases. What makes it more frustrating is the fact that both times, the parcel contained multiple orders that AE thought more convenient to combine into one shipment. Yet each order was closed with its respective shipping fee and each parcel - if delivered separately - would have easily fit through my mail slot. Furthermore, if sent through regular post, any package that doesn't fit in the mail slot would simply get me a notice to pick up my belongings at the local post office.
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Reddit
reddit.com › r/pandabuy › should i worry of uniuni courier?
r/Pandabuy on Reddit: Should I worry of UniUni courier?
February 21, 2023 -

Ive been reading couple reviews and most of them are actually bad. Lots of cases of stealing, no deliveries, etc. Since my haul is gonna be delivered by them, should I be worried? Tracking is barely understandable and Its been in my neighbour city for couple of days with no update.

Please let me know if youve experienced with uniuni before

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Reddit
reddit.com › r/etsy › uniuni delivery - item has been stuck in order received for almost two weeks
r/Etsy on Reddit: UniUni Delivery - Item has been stuck in order received for almost two weeks
May 30, 2025 -

I ordered a customized item from Etsy on May 8th 2025, had a small issue with the seller that resulted in the item getting to UniUni on May 18th. Etsy estimated the item would get to me on the 24th at the latest. Per Etsy and UniUni’s tracking info, the item hasn’t moved out of the order received stage since the 18th. After the 24th, I emailed UniUni’s customer service and received an automated email telling me to contact the seller. On the 26th I messaged the seller and they said the package was sent and I’ll see tracking soon. Etsy says the seller is located in LA and I’m in Colorado but they could be drop shipping from somewhere else I suppose. I emailed UniUni’s customer service again and haven’t not gotten a response. Has anyone else had this issue? Is this normal for some shippers and I’m just over reacting?

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Reddit
reddit.com › r/aliexpress › aliexpress uniuni tracking (usa)
r/Aliexpress on Reddit: AliExpress UniUni tracking (USA)
June 26, 2024 -

So I have a package that is possibly lost.

Obviously I'm aware that Cainiao is handling the shipping until it arrives in the USA where it gets handed over to their forwarder (A.C.I in past, now increasingly UniUni).

If you use AliExpress website (https) it shows *only* a UniUni tracking number (UUSCxxxxxxx) with a large number of tracking entries. However if you use the AliExpress android app it shows tracking# LPxxxxxxx following by "Latest tracking number UUSCxxxxxxx". I'm assuming (never thought of it before) that LPxxxxxxx is Cainiao's own tracking number?

Tracking either of these numbers at cainiao.com shows the same tracking info as AliExpress.com shows (pasted below).

But tracking the UUSC number at www.uniuni.com shows only "07:26:46 Order received 2024-06-05 (UTC) UNI DATA CENTER" and nothing more. I finally got a response from UniUni "We have received shipping details from the sender/seller, but your package has not yet been received".

UniUni told me to contact the sender (AliExpress) which is obviously a waste of time and would just raise my blood pressure. The package has already missed it's "guaranteed date" so I got a whopping $1 (for the whole combined order; 4 items) but I can't apply for a refund until July 2nd.

I have no idea if the tracking is correct and the package has actually cleared US customs or whether it's more Cainiao BS and if so, why it's not made it to UniUni.

Left from customs Jun 8, 12:22 PT

Customs clearance complete Jun 7, 19:51 PT

Customs clearance started Jun 7, 19:00 PT

Arrived at customs Jun 7, 19:00 PT

Arrived at line-haul office Jun 7, 13:26 PT

Left from departure country/region Jun 6, 21:35 PT

Leaving from departure country/region Jun 6, 04:23 PT

Customs clearance started Jun 5, 22:05 PT

Handed over to line-haul Jun 5, 03:34 PT

Left from departure country/region sorting center Jun 5, 00:25 PT

Processing at departure country/region sorting center Jun 4, 19:48 PT

Received by logistics company Jun 4, 16:36 PT

Left from warehouse Jun 4, 16:16 PT

Ready to be shipped by warehouse Jun 4, 16:04 PT

Shipment info received by warehouse Jun 4, 02:39 P

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Reddit
reddit.com › r/linustechtips › fair warning: ltt store is now using uniuni for canada and usa deliveries where applicable…
Fair warning: LTT Store is now using Uniuni for Canada and USA deliveries where applicable… : r/LinusTechTips
August 3, 2024 - I'm in Ontario and every package I've ever received from LTT, including the one delivered today, has been through Canada Post, so OP's MMV. Continue this thread ... My personal experience with uniuni have been fine, they never made any mistakes, but they are a bit slower.
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Reddit
reddit.com › r/anbernic › shipping to canada
r/ANBERNIC on Reddit: Shipping to Canada
June 9, 2022 -

So the 4PX carrier order from China arrived in Canada airport and now has been stuck in ORDER RECEIVED at UNI DATA CENTRE since the 11th.

Anyone know how long it takes from there to arrive to doorstep?

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Reddit
reddit.com › r/frugalfemalefashionca › "ant e parcel" and shein - has anybody had a package delivered through this courier?
r/FrugalFemaleFashionCA on Reddit: "Ant E Parcel" and Shein - Has anybody had a package delivered through this courier?
December 3, 2019 -

Hello! I ordered a package from Shein several weeks ago, and today is the estimated delivery date.

On the Shein website, the latest update was on the 18th "Canada Arrival Scan".

On Ant E Parcel, the latest update was also on the 18th "CANADA Sorting complete out of the warehouse"

On uniexpress (which from another Reddit post is apparently the most updated), the latest update was on the 8th "Transportation or Custom Clearing in progress"

Based on that Reddit post, everybody that had a package from Ant E Parcel was in the GTA - and that's where the warehouse is. However, I am not in the GTA.

Has anybody had a package delivered from this courier company? Will the tracking update or will the package just show up one day? I also live in an apartment so I'm not sure if it's going to be passed on to Canada Post or if it'll actually be delivered?

Find elsewhere
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TikTok
tiktok.com › discover › uni-data-center-delivery
Uni Data Center Delivery | TikTok
2 weeks ago - #fyp #uni. problemas con servicio de entrega, HydroJug entrega tarde, frustración con entrega, retraso en entrega, servicio de entrega universitaria, entrega de productos en línea, quejas sobre entrega, uni delivery, tiempos de entrega, experiencia de entrega negativa ... Why Educational Institutions Need Data Center Technology Companies Educational institutions, from universities to K-12 schools, rely on data center technology companies to build and maintain data centers that support online learning platforms.
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UniUni
uniuni.com › faqs
UniUni • FAQs
November 11, 2025 - UniUni does not handle returns; we are only responsible for the delivery of your items. Please reach out to the vendor for further instructions on how to return your item. ... If you received a delivery and you’re unsure about the sender, we have limited information on the vendor unless it is from Shein, Temu, or TikTok. Our parcels arrive pre-labeled and do not include detailed sender information. We suggest checking recent orders or contacting family and friends who might have sent you a package.
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UniUni
uniuni.com › tracking
UniUni • Package Tracking
November 11, 2025 - Visit www.uniuni.com/support/to use the chatbot and check the FAQ section for the parcel status list. I've ordered an item, and there are no updates on my tracking number.
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RedFlagDeals
forums.redflagdeals.com › aliexpress-delivery-uniuni-2716233
Aliexpress - delivery by Uniuni? - RedFlagDeals.com Forums
January 16, 2025 - Ordered some parts from Aliexpress. Shipped soon enough but ended up spending nearly 3 weeks in cancustoms. Got released a week ago to this outfit called Uniuni. The tracking number provided by Alieexpress isn't what UniUni uses so no help. All I can think of is Uniuni is some local delivery outfit that hopes to make money delivering to a small geographic area.
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Parcels
parcelsapp.com › en › carriers › uni-express
Track UNI Express in US and Canada
Want to know where your package is? Just enter your UNI Express tracking number in the input field above and hit Track Package.
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Reddit
reddit.com › r/ipsy › warning for canadians: new uniuni shipping is terrible
Warning for Canadians: New Uniuni Shipping is Terrible : r/Ipsy
June 22, 2023 - ETA: it mostly looks like uniuni is based in cities so if you live in a larger area, they’re probably the local dispatch if you use your home address for deliveries ... I’d definitely contact customer service if you still haven’t received them, to report them as lost. I had a glam bag in June that I had to report as missing since it never went past label creation, so I think that was just a bad month. More replies More replies More replies ... I placed an order through Ali express and received a delivery notification yesterday.
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TrackingMore
trackingmore.com › uni-tracking
UniUni Tracking - TrackingMore
You can find your UniUni tracking number in several ways. Shipping Confirmation Email: Check the email confirmation sent by the retailer or logistics provider. Order Details Page: Log into your account on the retailer’s website to view your order details.
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Reddit
reddit.com › r/aliexpress › [deleted by user]
[deleted by user] : r/Aliexpress
March 7, 2024 - I had the this happen to me but the order was from temu.... got delivered to the wrong house so I opened a ticket through uniuni, as well as through temu.... At one point they asked to send a picture of the outside of my house to verify it it wasnt where my items were delivered, eventually after that I kept opening new tickets or sending emails until I received my package
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17TRACK
17track.net › homepage › carriers › uniuni
UniUni Tracking | 17TRACK
Enter the UniUni tracking number in the box below and click on search. You will receive an update on the status of your shipment or informing you that it has been delivered. ... I've ordered an item, and there are no updates on my tracking number.