iPhone 12pro max with Otterbox pop socket - Apple Community
OtterBox Warranty Support Says no more 12 Pro MagSafe cases available
OtterBox reveals the first third-party MagSafe cases for the iPhone 12
A big disappointment after a decade+ of unmatched protection - the OtterBox Defender XT w/MagSafe for iPhone 12 Pro leaves the cameras vulnerable to damage (novel in comments)
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Ok, so I find my beloved Symmetry case for my equally loved 12 Pro loosing its grip. I start a claim with OtterBox and find that my MagSafe version has limited color availability. I’m fine with just about any color as long as I get the protection and functionality I purchased through Amazon. I am informed that a MagSafe version would be on its way after I send in some pictures. I take the pictures and get approved.
A few weeks later I open an envelope to find a beautiful black Symmetry enclosed, WITHOUT MAGSAFE. I check email and there’s a message saying no more MagSafe symmetry products are available.
I call as I need MagSafe and get danced around with a customer support agent hearing that no more MagSafe product was available in Symmetry. I reluctantly accept some credit that I have yet to claim.
Last night I do some searching as Prime Days were about to start and find new Symmetry cases for a 12 Pro in clear are available from the OTTERBOX STORE.
I am very disappointed in OtterBox on so many fronts.