Factsheet
This has been driving me nuts for a while. I have a computer that we installed office 2016 on and tried to connect a user mailbox (office 365 account) to it. When setting up, where I would usually get the popup office 365 login, I get “Internet Email” login box instead of the web login for office 365. I removed the credentials from windows and tried again and same thing happens. I removed office from the computer and reinstalled, but same thing. How can I force it to log into office 365?
Thanks,
P
Is this a domain added computer? Are the user objects in AD linked (synced) to 365? If so… you should be able to login as the domain user account and then open Outlook and it’ll automatically nab the right profile, if setup correctly.
Otherwise, when you open Outlook it should give you some options as far as adding accounts. What are you seeing for options?