Hello Janielu
Good Day
Thank you for publishing in Microsoft Community. We are happy to help you.
Based on the description you have shared; we understand that you want to Add a business email onto free outlook.
->May I please verify the type of account you are using? Is it an M365 work/school Exchange/IMAP/POP account or a Microsoft/personal account like Hotmail/outlook.com?
->Also, may I verify the outlook version you are using? (File >Office Account) What version of Outlook do I have? - Microsoft Support Please share a screenshot like below.
Since you posted in the classic outlook category and if this is the version you are using, I can guide you through the process of adding your email to your existing Outlook account. Here are the steps:
- Open Outlook >Click on File, and select Add Account
- Enter your business email address
- Drop down Advanced Options and check the option: Let me setup my account manually >Click on Connect
- If prompted, enter your password for the account and select Done
You can also refer to this article Add an email account to Outlook for Windows - Microsoft Support
After that kindly restart the outlook.
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Videos
Should I use Outlook or Gmail for business email?
Use Outlook for your business email if you need a lot of email and cloud storage. Microsoft provides up to 50GB of mail storage and 1TB of cloud storage on all its Business plans. It’s also a good option for more productivity tools like a collaborative workspace or online video editor. Choose Gmail if you want an easier setup process and beginner-friendly interface or are more familiar with the Google Workspace productivity suite.
How do I create a professional email in Outlook?
To create a professional email in Outlook, you’ll first need to subscribe to a Microsoft 365 Business plan, which lets you add a custom domain to your email account to get a branded email address and not a generic “@outlook.com” one. After subscribing to a Microsoft 365 plan, create your new email address and finish setting up your account by adding a custom domain, inviting your team members, and installing the Microsoft 365 platform on your computer.
I have an existing email hosted elsewhere that I'd like to manage via Outlook. Is this possible or do I need to pay for a 365 account?
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Custom domain is paid service only. $12.50 a month I think to get Exchange
Hello!
When I want to get a business plan started it seems that the only option is that it forces the onmicrosoft domain to you. But for example if a create and a personal account I can create it with a custom email straight away.
I can see that it reccomends using the DNS-server to get using your own domain... but is there a way to bypass all that and just create a business acount with your own email ?
If I have a Personal 365 account with an outlook.com email address, can I use that email address if I upgrade to a Business 365 account? Or do I have to use a custom domain / email with Business 365?
Thanks!