Is Outlook installed? Outlook.exe is here - you can use Windows key + R to open the Run command and paste the path, including the parenthesis in the run box then press Enter.

"C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE"

if you use 32-bit Office, it is here -

"C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE"

If Outlook is installed and new Outlook opens when you click the link, see Use Classic Outlook, not New Outlook (slipstick.com)

If it is not installed, you can download Outlook here: https://support.microsoft.com/office/you-can-t-open-classic-outlook-on-a-new-windows-pc-5c94902b-31a5-4274-abb0-b07f4661edf5

hi Ralph

i have just purchased a new laptop. i was not given the opportunity to select the version of outlook i prefer. the new version is ****!. so i have uninstalled the new version and currently have downloaded the classic version as a stand alone. seriously who had the brain fart and decided to screw with something that was not broken?

just installed the classic version and all is now as it should be.

please don't screw with a product that was good in the first instance.