I also have this problem. It affects Safari and Firefox on my iPad mini, and Chrome on my Android phone.

When I log in to outlook (or profile.live.com) it just defaults to outlook.live.com without any option to change to desktop site.

This is very annoying, given how unusably terrible the mobile version is.

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Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 4491237 › view-desktop-version-of-outlook-on-mobile
View desktop version of Outlook on mobile - Microsoft Q&A
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I also have this problem. It affects Safari and Firefox on my iPad mini, and Chrome on my Android phone.

When I log in to outlook (or profile.live.com) it just defaults to outlook.live.com without any option to change to desktop site.

This is very annoying, given how unusably terrible the mobile version is.

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Hi Jamie,

To get better clarity on the issue please answer the questions below:

  1. Did you try checking the status of the issue on a different web browser?
  2. Is the issue specific to the Outlook.com website?

I suggest you to try using a different web browser and check if the issue persists. Further if you still face the issue, and the issue occurs on multiple websites, you may contact the Google Chrome support for assistance on the issue.

https://support.google.com/chrome/

Hope this helps and  do get back to us in case you need further assistance.

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Reddit
reddit.com › r/outlook › outlook.com on mobile - missing features, how to force desktop version?
r/Outlook on Reddit: outlook.com on mobile - missing features, how to force desktop version?
August 28, 2022 -

Accessing outlook.com web on a mobile, it's showing a mobile-oriented UI with many or most features missing (aren't mobile-aware sites grand...). Trying to force Desktop mode from the browser doesn't really change anything, other than making the text smaller.

Is there a site-level way to force it to load the full-featured desktop UI?

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Hey itIrs! Welcome to r/Outlook ! This is a public community. To protect your privacy, do not post any personal information such as your email address, phone number, product key, password, or credit card number. Please be sure to have read our Rules of Conduct and be cognisant of how the system works here. Make sure that your flair is always set to Status: Open otherwise you may cease receiving responses from us. Status: Open — Need help Status: Pending Reply — Awaiting OP's response Status: Resolved — Closed Beware of scammers posting fake support numbers or 3rd party commercial products/services. Contact Microsoft Support if you need help. I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
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I just tried enabling desktop mode in the edge browser on my android phone and the full interface as expected. What device are you using?
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Super User
superuser.com › questions › 1000284 › switch-owa-mobile-to-desktop-view
outlook web access - Switch owa mobile to desktop view - Super User
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On your mobile browser, there is often a way to select an option such as "Use desktop version" of a browser page. In Opera Coast, go to 'Settings / Advanced / User agent' and change to 'Desktop' to fool the browser serving the pages into serving you up the desktop pages.

In Safari for mobile, in iOS 9 you can hold down the reload icon in the address bar (top right) and then select "Request Desktop Site". You can also tap the share icon (bottom of browser, next to forward arrow), then scroll across to "Request Desktop Site".

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Microsoft Support
support.microsoft.com › en-us › office › compare-outlook-for-pc-outlook-on-the-web-and-outlook-for-ios-android-b26a7bf5-0ac7-48ba-97af-984e0645dde5
Compare Outlook for PC, Outlook on the web, and Outlook for iOS & Android - Microsoft Support
You might wonder which Outlook ... but they serve different purposes. This article helps you decide when to use Outlook, Outlook on the web, or the Mail and Calendar apps on a mobile device....
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Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 4684972 › new-desktop-outlook-showing-the-web-mobile-version
New Desktop Outlook showing the web/mobile version of emails - Microsoft Q&A
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We had this same issue with an email we sent out today. The mobile versions are showing on Outlook desktop. This didn't happen with Gmail as the emails came across as they should. We would like a solution to this issue.

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Dear KarydNatco

Good day! Thank you for posting in the Microsoft Community. We'll be happy to help!

First of all, we apologize for the inconvenience caused to your work. Based on your description, I have a general understanding of your question, first we would like to thank you especially for the research you have done and the sharing you have here, since we have a dedicated team working on the new Outlook client,, in order to better help you and no longer waste your more time. I recommend that you ask for help from our dedicated team, where technical engineers specialize in these related issues, and experts will focus on inquiries to further assist you, for details, please kindly refer to: Contact support and provide feedback in new Outlook for Windows - Microsoft Support

Thank you in advance for your understanding. Your patience and cooperation will be greatly appreciated. I hope for all the best!

Sincerely

Kerry Chen | Community Moderator

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Super User
superuser.com › questions › 1676616 › why-i-can-configure-my-email-on-outlook-mobile-but-not-on-outlook-desktop
office365 - Why I can configure my email on Outlook mobile but not on Outlook desktop? - Super User
You can download Outlook mobile (for phones) or access services on the web. But we will not be installing or licensing desktop versions of Office, Outlook etc for contractors
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Office Tutorial
officetutorial.net › outlook › microsoft-outlook-versions › 1228
Microsoft Outlook Versions: Desktop, Web, and Mobile – Office Tutorial
January 29, 2025 - Outlook Mobile: Best for those who rely on their phones for email and scheduling on the go. Microsoft Outlook provides a versatile email experience across its Desktop, Web, and Mobile versions.
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Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 4737552 › outlook-on-mobile-(android-on-desktop-view)-v-outl
Outlook on mobile (Android on Desktop view) v Outlook 365 Online - Microsoft Q&A
... When I am out on business on the mobile I have always managed to work on the move and access the apps as above. I have always done this by putting the browser on 'Desktop view' in settings , logging in and using the mobile as a mini PC screen.
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Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 4700757 › can-we-see-the-mobile-view-in-oulook-365-in-pc-(ju
Can we see the Mobile view in Oulook 365 in PC? (just like we do on MAC?) - Microsoft Q&A
As of now, Outlook 365 on PC does not have a specific "Mobile View" like you might find on a Mac. The layout and design of Outlook on a PC are optimized for desktop use and do not include a dedicated mobile version.
Find elsewhere
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Stack Overflow
stackoverflow.com › questions › 21430870 › outlook-web-app-displays-both-mobile-and-desktop-versions-of-responsive-email
Outlook web app displays both mobile and desktop versions of responsive email - Stack Overflow
I had the exact same nightmare and tried everything in the book. Eventually I found a solution. Set the containing column height to 0 - the desktop and mobile image each need their own class.
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Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 4518953 › viewing-outlook-desktop-site-on-mobile-tablet
Viewing Outlook desktop site on mobile/tablet - Microsoft Q&A
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You can set it up in a mail client -either the native app for your device or in the Outlook app.

If you don't want the mobile version of Outlook on the web and if there is not a link or capability within your browser to use the desktop or full version, you'll need to use a 3rd party browser that supports it. I use a browser called Puffin to get the full sites.

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OWA (OfficeWebAccess) and Live.com are two seperate services

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Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 4586829 › outlook-desktop-view-for-samsung-tablets-and-phone
Outlook Desktop View for Samsung Tablets and Phones (Chrome or Samsung Internet) - Microsoft Q&A
I've been able to turn off the feature that opens apps instead of another web browser (I prefer the desktop versions for my office 365 tools). However, Outlook still won't change from the mobile view to the desktop view in Samsung Internet. This is…
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Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 4546601 › mobile-view
Mobile view - Microsoft Q&A
Just to set your expectation, I don't work for Microsoft, but I'd be glad to help. You may need to disable Desktop view in the browser's settings. ... While browsing Outlook.com web site, tap and hold the Refresh button in the URL bar. Tap Request ...
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Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 4595552 › unable-to-access-outlook-on-the-web-in-mobile-view
Unable to access Outlook on the web in mobile view on phones. "Something went wrong" Works in Desktop view fine. - Microsoft Q&A
The desktop version is less usable on a phone screen but proves the account works. Switching back to mobile throws up the "Something went wrong" error. This is happening to everyone in our organization. We've tried both OUtlook.office.com and outlook.office365.com.
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Reddit
reddit.com › r/samsungdex › this is how you force outlook to run in desktop mode in your web browser on samsung dex.
r/SamsungDex on Reddit: This is how you force Outlook to run in desktop mode in your web browser on Samsung Dex.
July 24, 2024 -

EDIT: I did testing with multiple browsers with and without the URL modification listed below. Here is a spreadsheet with the results:

Dex web browser Outlook comparison After doing those tests it seems that the only browser that actually benefits from the URL modification below is the Samsung internet browser.

PROBLEM: no matter what I tried, Microsoft Outlook always ran in mobile/phone mode when accessing through a web browser on Dex. I tried Samsung Internet, Chrome, Firefox, etc. I made sure that "Desktop SIte" was selected, I tried accessing through Microsoft 365 website. But it ALWAYS displayed in mobile mode.

SOLUTION: add "?layout=WideFullWidth" to the end of the url. Here are two links: For Outlook Live (personal accounts): https://outlook.live.com/mail/?layout=WideFullWidth For Outlook Office (work or school accounts): https://outlook.office.com/mail/?layout=WideFullWidth I added the Outlook link formatted like this to my Samsung Internet bookmarks bar and it works in Desktop mode every time.

I'm sharing this information to help the people of the future. I hope it helps!

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Did not worked for me. Forces to mobile view! So frustrating! Why would hotmail do this to their decades long clients???
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Is your device in developer mode? If so, scroll down in Developer Options and make sure these 4 options are on: -FORCE ALLOW APPS ON EXTERNAL -FORCE ACTIVITIES TO BE RESIZABLE -ENABLE FREEFORM WINDOWS -FORCE DESKTOP MODE
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App Store
apps.apple.com › us › app › microsoft-outlook › id951937596
Microsoft Outlook App - App Store
I am in love with the ability of end user to finally report phishing attempts and other emails for different categories on mobile and desktop finally! I wish we could setup and manage rules from mobile but perhaps that’s something coming in the future. Outlook still, despite the lack of a few minor things, sits atop the rest in my opinion, ease of use and operation is highly scoring for me and I believe this is something that should be advertised to the populous.
Rating: 4.8 ​ - ​ 8.52M votes
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Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 5426210 › how-do-you-sync-the-to-do-app-in-mobile-outlook-wi
How do you sync the to do app in mobile outlook with desktop outlook - Microsoft Q&A
Also, is the account you logged into Microsoft To-Do the same as in your Outlook, and if it doesn't sync only in a specific account, is everything okay for other accounts? Feel free to look forward to your further reply ;) ... Here is the screenshot from the app. I am using version 4.2447.2(42447817) I am using the standalone which does work with my desktop.
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Microsoft Support
support.microsoft.com › en-us › office › mobile-devices-options-in-outlook-on-the-web-7d5efe71-511f-42fa-b068-e3714a25b3cb
Mobile devices options in Outlook on the web - Microsoft Support
Outlook on the web Outlook.com Outlook on the web for Exchange Server 2016 Outlook on the web for Exchange Server 2019 Outlook Web App ... Note: Do you have a mobile device that isn't in the list above? If so, see Set up Office apps and email on a mobile device.
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Microsoft Answers
answers.microsoft.com › en-us › msoffice › forum › all › how-do-i-switch-the-desktop-version-to-the-mobile › 622e30f2-7287-45be-92f8-a65c243e45e8
How do I switch the desktop version to the mobile version? - ...
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Hi, Taylor. Thank you for coming to the forum. My name is Femi. It is worth noting that this is a user community, and we are all users here, much like yourself. While we strive to assist and share insights, we are not Microsoft directly.

I understand you would love to install Office 365 on your Android device. I will do my best to provide you with a solution.

According to the article on, ( https://support.microsoft.com/office/cafe9d6f-8b0c-4b03-b20a-12438a82a22d ),;

"There are two ways to get Office on your Android phone or tablet:

You can install the new Office mobile app that combines Word, Excel, and PowerPoint into a single app and introduces new mobile-centric features to view, edit, and share files without the need to switch between multiple apps

Or you can install Office apps individually

(Note: If you're using Office 365 operated by 21Vianet, make sure you download the Office for Android apps from the local Android Store.)

Use the Office mobile apps to work from anywhere, just sign in with a free Microsoft Account or a Microsoft 365 work or school account. With a qualifying Microsoft 365 subscription, you'll have access to the app's extra features."

To download any of these apps, please visit the link mentioned above.

I hope this helps, let me know if this contradicts what you need. I remain helpful in answering any more of your questions.

Best Regards,

Femi.

Give back to the community, and help the next person with this problem by indicating whether this answer solved your problem. Click Yes or No at the bottom.