If you call .reset_index() on the series that you have, it will get you a dataframe like you want (each level of the index will be converted into a column):

df.groupby(['name', 'id', 'dept'])['total_sale'].mean().reset_index()

EDIT: to respond to the OP's comment, adding this column back to your original dataframe is a little trickier. You don't have the same number of rows as in the original dataframe, so you can't assign it as a new column yet. However, if you set the index the same, pandas is smart and will fill in the values properly for you. Try this:

cols = ['date','name','id','dept','sale1','sale2','sale3','total_sale']
data = [
['1/1/17', 'John', 50, 'Sales', 50.0, 60.0, 70.0, 180.0],
['1/1/17', 'Mike', 21, 'Engg', 43.0, 55.0, 2.0, 100.0],
['1/1/17', 'Jane', 99, 'Tech', 90.0, 80.0, 70.0, 240.0],
['1/2/17', 'John', 50, 'Sales', 60.0, 70.0, 80.0, 210.0],
['1/2/17', 'Mike', 21, 'Engg', 53.0, 65.0, 12.0, 130.0],
['1/2/17', 'Jane', 99, 'Tech', 100.0, 90.0, 80.0, 270.0],
['1/3/17', 'John', 50, 'Sales', 40.0, 50.0, 60.0, 150.0],
['1/3/17', 'Mike', 21, 'Engg', 53.0, 55.0, 12.0, 120.0],
['1/3/17', 'Jane', 99, 'Tech', 80.0, 70.0, 60.0, 210.0]
]
df = pd.DataFrame(data, columns=cols)

mean_col = df.groupby(['name', 'id', 'dept'])['total_sale'].mean() # don't reset the index!
df = df.set_index(['name', 'id', 'dept']) # make the same index here
df['mean_col'] = mean_col
df = df.reset_index() # to take the hierarchical index off again