Videos
New patio heater, setting up for first use.
I am using a tank that works fine on my grill and fire table.
When I connect the plastic collar (it's threaded true & tight) and turn on the tank, I get a loud hiss and intense propane smell - it's coming out fast.
Sprayed with soapy water and it confirms what I feel - the gas is leaking out before the regulator, not from the vent. It's coming out just after the plastic collar, where the regulator meets the tank. Doesn't seem to be entering the regulator at all.
Here is the regulator that is not working (circled in red) next to one that is working:
https://imgur.com/a/JfkUDYZ
I'm a total novice - do I need an adapter of some sort? Seems the gas is being released from the tank but not received into the regulator.
If I need to replace, can someone advise me on what to replace? I know nothing of fittings.
Thanks for your time/attention/expertise!