I am a bit confused on this, but will give a nice full answer.
The answer depends on which API or product you are using.
PayPal Standard
If you are using a "Subscribe" button, by default, customers cannot checkout using guest checkout. They have to use or create a PayPal account to checkout. If you add-on the product Enhanced Recurring Payments, then customers can check out without creating a PayPal account, but the subscription will still work as normal.
There is not a way to disable the guest checkout on a per-transaction basis with Standard for non-recurring payments. It is account based.
Express Checkout
If you are using the Express Checkout module, you can disable guest checkout on a per-transaction basis by passing the NVP: SOLUTIONTYPE=MARK. However, for a "Recurring Payment" situation, you would be using a "Billing Agreement" or using the RecurringPayments call, both of which disable Guest Checkout similar to PayPal Standard.
Hello,
I paid for a subscription and now I see that an automatic profile payment has been created for auto-generated profile ID, how to cancel it. thanks
Videos
As I checked out as a guest, I do not have an account. Does anyone know how I can cancel this recurring payment? I have contacted the merchant today and waiting for response but just looking for all options.
I had subscribed to a discord account a few months ago and paid via PayPal. I was planning for a single payment so I used the guest payment method. The guest payment has been recurring ever since and there’s no way for me to access the guest account to cancel the recurring payments.
I’ve reached out to the Discord owner and he says he’s not able to cancel the payments from his side, which he found kind of odd. He’s refunded me a couple payments along the way and has been very nice.
I just tried to call PP hotline and they told me to message them on their site, which still comes up empty with no response.
I have the Profile ID number from my email receipts so I don’t think it should be this difficult to cancel this thing.
Does anyone have any insight as to how I can stop this from recurring? I’m not looking for any refunds or anything, just to cancel this thing once and for all. Any help would be appreciated.
Thanks!
Hello, as I told in another post, the seller was a scammer but his bricklink account was terminated after I pay. I paid without a paypal account so how can I get my money back ?
Thanks !
Hello all,
I am having a bit of an issue with PayPal (United States of America).
I made a recurring payment as a guest and I need to cancel this payment. I put off cancelling this payment for two months because once I realized I paid as a guest, I realized cancellation was going to be a stressful and infuriating process.
I know now I should have made an account before I set up a recurring payment for much easier cancellation. But although it's only a small sum of money per month, I want to go ahead and get this done and over with.
I have reached out to the vendor to see if they can cancel it on their end but they haven't responded. I have tried calling PayPal at their 888 number but can't get a service representative on the line (should I try their 402 number?). I have messaged them on Facebook but they tell me there is nothing they can do about my issue through that platform (besides tell me to contact the vendor).
Do I have to wait for the vendor to get back with me or is there a way PayPal or I can take care of this on my end? I'd prefer not to file a dispute with my bank, as I'm not sure that would be legal and from with I can tell, PayPal would charge me a dispute fee anyway. I'm also concerned that the vendor can stonewall me for as long as they want since they might not want to help me unsubscribe from their service.
Thanks for reading. I know this was a bit on the long side.
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You will need to contact PayPal customer service and request a cancellation of the recurring payment.
Try the contact method posted here
With subscriptions guest checkout is not available. The user would have to create a PayPal account.
If you don't want this you'll need to upgrade to Payments Pro w/ Recurring Billing.
Guest checkout now appears to be available for PayPal subscriptions in the US and Canada.
https://developer.paypal.com/docs/subscriptions/#guest-user-flow-using-a-debit-or-credit-card