The friends and family option is missing when I try to send a specific person money. We do send money back and forth a few times a week. We live together, share bills and I use PayPal as a “bank”. All my money goes there. I went to send them money this morning and the option was gone. I was essentially forced to send it as a goods and services payment. I checked on other people who I’ve sent money to before and I’m able to send it to them as a friends and family payment. Can anyone explain what has happened? Have we reached some limit?
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I'm sending balance to my brother's paypal account. My paypal account is from Nepal with USD debit card linked and brother's paypal is from Australia (If this matters) . The only option I get is for goods and service which is not what I'm paying for to my brother.
Edit :-
Both account are personal account.
Both account are verified paypal account and card has been linked with respective bank and paypal account.
I have a personal PayPal account but when I try to send money to someone else abroad the option is not available and only stays on the “Paying for an item or service” and I’m unable to change. Anyone knows what’s happening? Are there country restrictions?