Does anyone know what the deal is with the Department of Revenue and why they now require "12 to 16 weeks" to process a refund from an e-filed return filed early in the filing season (first half of February)? I got my IRS refund literally in 10 days...but PA needs 12 to 16 weeks. And my experience the last several years is that they are taking the full 16 weeks.
They used to be fairly prompt, but the last few years it's gotten really bad. It's also frustrating because I have no option to reduce my withholding. I always get a refund but I'm forced to wait for now, 4 months, because they need time to conduct a "routine review".
Filed in 2023, 2 years later still no refund who do I contact to get information about this?