Full time online retailer. I use pirateship every day. It's legit. You need to accurately measure your package (round up) and weight. There are only surcharges if you are not accurate in these things. Answer from TinaLikesButz on reddit.com
Better Business Bureau
bbb.org › us › wy › jackson › profile › delivery-service › pirate-ship-1296-1000088099 › customer-reviews
Pirate Ship | BBB Reviews | Better Business Bureau
This is a notice I received from Pirate Ship.The shipping carrier has notified us that the package they transported was different than what you entered when purchasing the shipping label: Weight changed from 5 oz to 13 lbs 4.64 oz -$15.79 Charge The shipping carrier has charged your Pirate Ship account a total of $15.79. You can review these transactions in your Reports Page.
Call (844) 445-5854
Address 680 S Cache St Ste 100-9149, 83001-8694, Jackson
Better Business Bureau
bbb.org › us › wy › jackson › profile › delivery-service › pirate-ship-1296-1000088099 › complaints
Pirate Ship | BBB Complaints | Better Business Bureau
My only wish at this point is for potential customers to have a chance to see this review, your poor attempt to cover your incompetence and choose a different shipping service. It's not the money...it's the principle. Sincerely, ***** ***** ... Ahoy BBB and *****! Thank you for your response! I am sorry for the misunderstanding, and I hope I can provide some clarity to your situation. When you schedule a pickup on Pirate Ship, we recommend you check the *** number and pickup status for any ongoing or completed pickups on your Pickup Page here: ******************************************** All Pirate Ship refunds are initially issued to the customers account balance.
Videos
Pirate Ship Review: Pirate Ship Is Amazing!
01:15
Pirate Ship Review: Quality shipping at a fraction of the cost. ...
Pirate Ship Review: Shipping Made Easy and Cheap Arrrrg!!!
11:10
PirateShip.com Review - Save Money on Shipping - YouTube
11:20
LEGO 10365 Captain Jack Sparrow’s Pirate Ship detailed building ...
Pirate Ship Review: The best out there for online shipping!
Better Business Bureau
bbb.org › us › wy › jackson › profile › delivery-service › pirate-ship-1296-1000088099
Pirate Ship | BBB Business Profile | Better Business Bureau
I ran into an issue with trying to purchase labels which *** never had in the past so I reached out to customer support and they said would help me get to the bottom of it." ... Read full review · "Pirate Ship will pick and choose who gets to open an account.
Ordoro
ordoro.com › pirateship-reviews
Pirateship Reviews
Reputation: On the Better Business Bureau, Pirate Ship holds a good rating, indicative of its trusted service and customer support. Resolving Complaints: Any complaints that appear are usually addressed promptly, showcasing Pirate Ship’s ...
Better Business Bureau
bbb.org › us › fl › st-augustine-fl-32804 › profile › tourist-attractions › the-pirate-ship-black-raven-adventures-0403-236003940
The Pirate Ship Black Raven Adventures | BBB Business Profile | Better Business Bureau
Not BBB Accredited. Tourist Attractions in St. Augustine, FL 32804, FL. See BBB rating, reviews, complaints, and more.
Call (904) 826-0000
Address 32084, St. Augustine, FL 32804, USA
Reddit
reddit.com › r/isitbullshit › isitbullshit: pirate ship. for shipping stuff
r/IsItBullshit on Reddit: IsItBullshit: Pirate ship. For shipping stuff
January 22, 2023 -
I’m seeing mixed reviews— mainly that it tacks on all these fees/charges after the fact. I need to ship some stuff as cheaply as possible— but I also want it to arrive safely
Edit: link to site
Better Business Bureau
bbb.org › us › tn › mount-juliet › profile › playground-equipment › pirate-play-ships-0573-37287096
Pirate Play Ships | BBB Business Profile | Better Business Bureau
Not BBB Accredited. Playground Equipment in Mount Juliet, TN. See BBB rating, reviews, complaints, and more.
Better Business Bureau
bbb.org › us › tx › port-aransas › profile › tourist-attractions › red-dragon-pirate-cruises-0825-1000145000
Red Dragon Pirate Cruises | BBB Business Profile | Better Business Bureau
Not BBB Accredited. Tourist Attractions in Port Aransas, TX. See BBB rating, reviews, complaints, and more.
Trustpilot
trustpilot.com › home › electronics & technology › internet & software › software company › pirate ship reviews
Pirate Ship Reviews | Read Customer Service Reviews of pirateship.com
1 day ago - We found out about Pirate Ship after getting so tired of the exorbitant shipping rates with directly buying from USPS and UPS. We are a small business that ships many packages every month and using Pi... See more ... SO much better than Stamps.com. From a business standpoint the only glaring issue I have it not having the ability to review the labels before purchase but I will take that shortcoming considerin...
Address US
Better Business Bureau
bbb.org › us › nc › wilmington › profile › powersports-dealer › pirate-ship-powersports-0593-90061706
Pirate Ship Powersports | BBB Business Profile | Better Business Bureau
Not BBB Accredited. Powersports Dealer in Wilmington, NC. See BBB rating, reviews, complaints, and more.
Reddit
reddit.com › r/shipping › terrible experience with pirate ship and their insurance shipsurance
r/shipping on Reddit: Terrible experience with Pirate Ship and their insurance Shipsurance
October 14, 2024 -
Ugh, where to even start!
I shipped and insured a package worth about $1,000 to a buyer in a state next to me. After about a week, there was no shipping update and the buyer wanted his money back. Ok, no problem, that's why he had it insured after all. After a month, I filed a claim with Pirate Ship/Shipsurance.
Now I'm about 10 days after my initial insurance claim with Shipsurance and it has been a disaster. First of all, Pirate Ship/Shipsurance has no actual phone contact to speak to a human and all their email exchanges are littered with unprofessional emojis like the monkeyface and many others. Seems like the vast majority of their back and forth is probably AI generated so there is no human interaction at all it seems to me.
Next, they asked the customer to fill out a form to determine the shipping address and all those details matched up. However, I've been told by Pirate Ship/Shipsurance that the address information did not match up. When I looked at it again, it looks like there is no actual place for an address on the survey form and they were just using the 'IP Address' of the customer as their address. I had to explain to them that IP address and physical address is not the same! Crazy!
This will surely be my last time using Pirate Ship/Shipsurance for any kind of shipping. I'd rather pay the little bit extra and have a human to talk to that doesn't use emojis in serious emails!
Top answer 1 of 3
2
Was it UPS or USPS? Was it ever scanned in as “accepted”? While a very small fraction of your loss, if it’s USPS there may be some included insurance. And while 10 days is long, I don’t consider it long enough that the package might still turn up.
2 of 3
2
Piraste ship scams all of their customers with insurance . they never pay out. they only pay out small claims like 300 and less and not high value/ don't use Pirate Ship or Shipsurance. Check their BBB all bad reviewss
Reddit
reddit.com › r/flipping › can someone explain pirate ship?
r/Flipping on Reddit: Can someone explain Pirate Ship?
July 5, 2023 - There are several competitors which do the same thing--but these competitors usually have a monthly subscription fee in addition to the shipping charges. Pirateship doesn't have a monthly subscription fee so it is attractive to many
Top Bubble Index
topbubbleindex.com › home › pirate ship reviews: an in-depth look at the user experience
Pirate Ship Reviews: An In-Depth Look at the User Experience
August 16, 2025 - Navigating the world of shipping can often feel like sailing through murky waters, especially for small businesses and e-commerce sellers trying to keep costs down. Enter Pirate Ship, a shipping software that promises the cheapest rates with no hidden fees. But the big question remains: does ...
GetApp
getapp.com › home › freight › pirate ship
Pirate Ship 2025 Pricing, Features, Reviews & Alternatives | GetApp
Most users consider Pirate Ship to provide excellent value for money, citing significant shipping discounts and transparent pricing. Some users report occasional issues with odd-sized package pricing and express uncertainty about the legitimacy ...
Software Advice
softwareadvice.com › home › shipping software › pirate ship › pirate ship reviews
Pirate Ship Reviews, Pros and Cons - 2025 Software Advice
"I genuinely think Pirate Ship is a great site for small businesses or even someone just wanting to save money when they send a package to friends or family."
Better Business Bureau
bbb.org › us › pa › bradfordwoods › profile › ship › pittsburgh-pirate-ship-llc-0141-71114075
Pittsburgh Pirate Ship LLC | BBB Business Profile | Better Business Bureau
Not BBB Accredited. Ship in Bradfordwoods, PA. See BBB rating, reviews, complaints, and more.
BobIsTheOilGuy
bobistheoilguy.com › home › forums › general and off topic › general and off topic
Pirate Ship 5 Stars | BobIsTheOilGuy
August 27, 2025 - Yep switched to them. Despite all their Pirate clownery themes they are better than the last couple Bozo shippers. I do only a little shipping these days, but still great. I mean some of the top names don't even have a workable full address paste, or a queue to print all the labels at once.
Capterra
capterra.com › home › shipping software › pirate ship › pirate ship all reviews
Pirate Ship Reviews 2025. Verified Reviews, Pros & Cons | Capterra
Not needing to rely on the website I am selling from (such as Mercari, Poshmark, Depop) for overpriced shipping, and the ease of being able to process multiple orders at once is seriously a game changer! ... Its a bummer more people aren't using it! I think if more people that weren't just business owners used PirateShip, we could have more real gifts and letters being sent to people instead of virtual gift cards! ... It is so much easier to get the best prices through PirateShip than to look it all up yourself. ... Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort.
TalkBass.com
talkbass.com › bass guitar › general forums [bg] › miscellaneous [bg]
Pirate Ship Questions | TalkBass.com
March 10, 2025 - Download the label, print it out, tape it to the box, and then take the box to the appropriate shipper (UPS or USPS). Easy peasy. 3. I haven't had a need to contact their customer service. ... Used it once for a heavy cab, good experience... ... Pirate Ship charges commercial shipping rates to those that don’t have access to them for substantial savings.
Reddit
reddit.com › r/isitbullshit › isitbullshit: pirate ship (a website to get cheaper shipping labels: https://ship.pirateship.com/ship)
r/IsItBullshit on Reddit: IsItBullShit: Pirate Ship (A website to get cheaper shipping labels: https://ship.pirateship.com/ship)
December 1, 2024 -
So my account has been flagged for review by security and they're asking for a photo of me holding my ID. Has anyone encountered this problem using this website? I don't feel safe giving them a photo of my face and ID when i've already given them my bank infromation. For the record all I've done is made an account and I haven't been able to purchase anything.
Edit: Ok so I sent them the photo of me and my ID and nothing has happened so far and I was able to make my purchase so they seem pretty legit
2nd Edit (August 25, 2025): Still nothing has happened to my account. Pirateship seems to be legit
Top answer 1 of 21
46
It's a legit site. I've had it recommended to me by the local shipping store ironically.
2 of 21
26
I've been using them since 2018 and LOVE them. Just with UPS I've saved several thousands of dollars shipping stuff internationally. As for the photo ID thing - I wouldn't worry about it. They are a legit site.