What does Pitney Bowes deliver?
The company can not only manage and process shipping and deliveries throughout the United States and the United Kingdom but can also process deliveries to countries such as India and Japan. Besides, the Pitney Bowes shipping service has the logistics network and operational infrastructure to deliver to more than 200 countries around the world.
The company can ship and deliver packages of various sizes, loads, and orders that are purchased through e-commerce, which are usually stored in the company's warehouses in India, the United States, and England.
What is Pitney Bowes?
Pitney Bowes is an American company that was founded in 1920 by the British businessmen Arthur Pitney and Walter Bowes. From the beginning, the company was created to offer courier services and postal correspondence deliveries. Today it is known as a technology company that offers a variety of courier, transportation, storage, and logistics services for e-businesses. Due to its powerful infrastructure and logistics network, it has modern tools such as the Pitney Bowes tracking system.
In the last 20 years, the company has had a considerable increase in its structure and operational capacity. It has been able to absorb other similar companies and has become a powerful ally and partner of companies such as DHL, USPS, UPS, FedEx, and TNT. Due to its commitment to the needs of its customers, the company currently has more than 1 million customers in more than 100 countries around the world.
It has major offices in the United Kingdom, New Delhi, and Tokyo, however, its main center of operations is in Stamford, Connecticut. It also has over 33 operating offices throughout the United States and has over 15,000 employees.
Today, Pitney Bowes is one of the leading companies in the delivery and storage market, in the United States, the United Kingdom, and New Delhi. The company is capable of processing over 5,000 orders per day.
Pitney Bowes offers a wide variety of warehousing, distribution, and delivery services for packages or products of any size. Besides, the company has an impressive transportation logistics network that allows it to cover the entire national territory and the most important regions of countries such as Scotland, Wales, India, and Japan.
How long does Pitney Bowes take to deliver a parcel?
Pitney Bowes offers different types of delivery services, which guarantee different delivery times. The economical services guarantee a delivery time of 3 to 5 days, regardless of the destination, and the size of the package.
This is one of the reasons why Pitney Bowes packages arrive on time at their destinations. The company’s delivery time in the United States and the United Kingdom is excellent. In their other big markets like India or Japan, the delivery times are also very good.
Pitney Bowes delivery also offers a 24-hour delivery service, which allows users to receive their orders directly to their homes. The company also offers a delivery service, where if users do not receive their orders in less than 3 days, they can receive their money back. Pitney Bowes offers several options to ensure the efficiency and reliability of its services.
Finally, it is important to mention, that regardless of the international destination, the packages will be delivered in approximately 7 to 9 working days. This is thanks to the support the company has with companies such as USPS, UPS, DHL, and FedEx.
Today is Sep-29 and the last update was Sep-21: "left facility" and "USPS awaiting item". On Sep-27, Pitney Bowes's tracking listed the estimated delivery as being Sep-28 17:00. Once that date and time came and went, the estimated delivery changed to Oct-02 23:59. I don't know whether the estimated delivery was changed before. ¿Does this seem fine?
Edit: So I emailed [email protected] and [email protected]. The latter email replied on Oct-09 with:
Given the elapsed time and no subsequent scans the parcel is unlikely to progress further towards its destination. At this time, I encourage you to follow your internal processes to reach a resolution with your consumer.
Before receiving that reply, I submitted a missing mail search request (I couldn't complete a help request form because USPS didn't have the package yet according to the tracking, so I skipped that step). The tracking was eventually updated to "Missing Mail Search Request Initiated" with a "Missing Mail Search Request ID".
Today (Oct-11), I received a tracking update from USPS saying the package is out for delivery; and so I received the package today.