I won a bid on a 100 year old wristwatch that has gone through combat and a POW camp only to get lost by Pitney Bowes. Now neither Pitney or ebay have any interest in helping me find the lost watch. I've contacted ebay customer support 10+ times and they say "They'll forward my request to a specialized team" and then they never contact me and refuse to give me any contact information. It's been a month and I'm concerned the package is in some landfill with lost fake Crocs and phone cases. Pitney Bowes just bounces me around robot answering machines unless I contact printer technical support. There a human answers but though they've listened to my issue twice they haven't given me any contact info or returned calls. Anyone have any ideas how to get this sorted? It's no like this is about some Chinese counterfit sneakers this is a historical item.

I had a package shipped in November that stopped updating after November 18th on the USPS side. I contacted PB and they just said it was lost. ECMS replied and said the last activity was from December 19 and it's now lost.

https://consignee.ecmsglobal.com/brige/showtracking?lang=en&trackingno=ECTOL00000091649

Has anyone had this happen before? Is it possible it could still show up? Would Toreba do anything about it?

Edit: Somehow my package turned up today! I noticed that the tracking had updated yesterday night and it was officially delivered this afternoon. If you're missing a package don't lose hope. Mine was officially 80 days in transit before it was delivered.