How can I contact Pitney Bowes customer service?
How to track Pitney Bowes packages?
How long does it take for tracking information to update?
I sold stickers for several years until around 2022, and did well pre-star seller era. I shipped with stamps, a hundred or more orders a month and had maybe ONE envelope get lost or be late per month. After Etsy starting forcing tracking, I switched to the first class tracking option and it became a nightmare. I was getting 4-5 customers a week asking where there orders were. An envelope would sometimes be scanned delivered a dozen ???? times in the tracking details, not be delivered, and they would actually get it 2-3 days later, after messaging me combative and hateful of course.
I was getting terrible reviews over it at no fault of my own. It got exhausting at the same time I had a big life change so I just took the listings down and switched to all digital. I’d love to start again if it could be different but after the drop in views and revenue I saw in my digital items recently the month I had a 94% message response rate and lost star seller (and immediate skyrocketing once I got it back) I know I can’t succeed without it.
Does fake tracking work? Has Pitney Bowes gotten better?! I literally just want to use ****ing stamps.