Factsheet
Posten AB
Posten AB
How fast is PostNord?
The delivery speed of PostNord typically depends on the geographical location of the destination. When it comes to domestic shipping, PostNord takes one to four days delivery depending on the service you have acquired. When it comes to international shipping, it could take two to four days for countries in Europe and four to seven days for the rest of the world.
Other factors may affect the delivery time. Factors such as climate change, global pandemic, blockage of roads, or a remote country could delay the delivery of the parcel.
How can I contact PostNord?
PostNord can be contacted for private matters by telephone during its opening hours, which are Monday to Friday between 8 am and 7 pm.
The telephone numbers are:
- 0771333310 (for local calls)
- +46771333310 (for international calls)
For business matters, the opening hours are slightly different. You can contact PostNord for business matters between 8 am and 5 pm on the telephone via 0771333310 or +46771333310 if you are calling by phone.
You can call this customer services line about any number of the services available from PostNord, including Parcels, Pallets, and Express delivery,
For Groupage calls, customers are instead asked to call +46406803100 between 8 am and 6 pm or for Express and Courier, you can call anytime, 24 hours a day, on 020969696.
There is a section on the web page that offers all the information about the company's contact details. They offer email addresses to send complaints.
If you need to contact PostNord regarding your tracking, make sure you have all the current tracking information by checking on Ship24. The global Ship24 tracking system scans a huge amount of e-tailers, forwarding companies, and couriers to get the most up-to-date information on the location and status of your PostNord package.
Therefore, you can find out who is handling your parcel, where it is, and what its current status is before you call to make sure you are firstly calling the right handler who can deal with your query and secondly, have the most recent information to help PostNord deal with your question or complaint as quickly as possible.
What services does PostNord offer?
PostNord offers a range of delivery services, including domestic and International letters as well as domestic and international parcels.
PostNord Services
Some of the PostNord services are listed below:
- Logistics solutions for in-out flow businesses. This PostNord service provides logistics solutions by handling in and outgoing shipments, regardless of the origin of the deliveries. This system works similar to last-mile arrangements, whereby the companies offer to handle parcels but may use other couriers to help deliver them if they are travelling from or two a country in which PostNord does not have a presence (such as Singapore or China). While PostNord can help find logistics solutions, the best way for businesses to track a parcel that utilizes this form of forwarding is through the universal shipment tracking tool from Ship24. Using just your tracking number of any registered parcel handled by PostNord, you can track any parcel worldwide.
- Processing and parcel station services for third-party logistics. This PostNord service means that third-party logistics companies can use PostNord warehouses for their logistics solutions as part of their journey. To track parcels effectively that use third-party logistics solutions such as this, you will need a multi-courier tracking system, such as the one used by millions every month, by Ship24.
Ship24 is a website that offers a range of tracking options. You can either simply track one parcel instantly by entering the tracking number into the search bar, search many at the same time, or if you are a business, use a tracking API or Webhook system to take your package tracking to the next level. Check out the Ship24 options available to make sure your tracking isn't affected by third-party logistics. - eCommerce parcel delivery solutions. This PostNord service offers consultancy on how to get tailored services for your e-business from the logistics sector. More information can be found on this on the PostNord website. If you are using PostNord for eCommerce parcel forwarding as either a buyer or a seller, then make sure you have universal parcel tracking capability, beyond just PostNord tracking, with Ship24.
- Tracking and parcel visibility. This PostNord service includes API and company apps, along with greater visibility over the general flow of shipments handled by PostNord.