Factsheet
Posten AB
Posten AB
How can I contact PostNord?
PostNord can be contacted for private matters by telephone during its opening hours, which are Monday to Friday between 8 am and 7 pm.
The telephone numbers are:
- 0771333310 (for local calls)
- +46771333310 (for international calls)
For business matters, the opening hours are slightly different. You can contact PostNord for business matters between 8 am and 5 pm on the telephone via 0771333310 or +46771333310 if you are calling by phone.
You can call this customer services line about any number of the services available from PostNord, including Parcels, Pallets, and Express delivery,
For Groupage calls, customers are instead asked to call +46406803100 between 8 am and 6 pm or for Express and Courier, you can call anytime, 24 hours a day, on 020969696.
There is a section on the web page that offers all the information about the company's contact details. They offer email addresses to send complaints.
If you need to contact PostNord regarding your tracking, make sure you have all the current tracking information by checking on Ship24. The global Ship24 tracking system scans a huge amount of e-tailers, forwarding companies, and couriers to get the most up-to-date information on the location and status of your PostNord package.
Therefore, you can find out who is handling your parcel, where it is, and what its current status is before you call to make sure you are firstly calling the right handler who can deal with your query and secondly, have the most recent information to help PostNord deal with your question or complaint as quickly as possible.
How fast is PostNord?
The delivery speed of PostNord typically depends on the geographical location of the destination. When it comes to domestic shipping, PostNord takes one to four days delivery depending on the service you have acquired. When it comes to international shipping, it could take two to four days for countries in Europe and four to seven days for the rest of the world.
Other factors may affect the delivery time. Factors such as climate change, global pandemic, blockage of roads, or a remote country could delay the delivery of the parcel.
Does PostNord deliver on Saturday in Sweden?
PostNord also offers the possibility of home delivery, but again, these are only made during the working days. Packages that are sent on Friday will be delivered on Monday or later, depending on the distance and the type of service opted for by the sender.
Hej,
i was wondering if any of you might know which postnord center usually handles international packages first? On wikipedia i could only find which district in sweden the different centers are responsible for.
I was desperately waiting for a package from germany that i send two months ago and it apparently got lost between leaving germany and getting registered by postnord in sweden. I requested a research order in my home country, but they could not find it, which is why i would like to contact a person in the center that should have received and registered my package. Not quite finished hoping yet...
so yeah, would appreciate any info you might have :)
A friend of mine in Sweeden has sent me a box with my VR-headset in it. She sent it with Post-nord, but the tracking has just been stuck on "shipment is under transportation" for a week now. No new update on where it is, nor any news of it even making it to Norway. Last i heard from it it was in รrebro on the 11th.
How worried should I be?