They released v5.00 that requires licensing even for a single host, no option for free. They even removed the old versions so you cannot download them.

So I am done with them

I have a BRG 1500 at a small remote office, I replaced the battery in 2019 and used the powerchute software to change the replacement date. This was the legacy version which installed and ran on a windows machine and launched as a program.

Today, the legacy software has been replaced by this

https://www.se.com/us/en/product/SFPCSS/software-powerchute-serial-shutdown-unattended-graceful-shutdown-ups-monitoring-configuration-energy-management/

and this software appears to do the same thing but it is web based and accessible via localhost in a browser...no problem, looks to be the same exact software just browser based.

I ordered a replacement battery (legit APC battery, not 3rd party) and changing the replacement battery date in the software works, it accepts 11 and 2025 values, but running a self test fails and stated that the battery needs to be replaced.

Is it possible I got a bad battery? Of course it is. However, I did some googling and this seems to be a very common problem.

I saw a few posts indicating that a registry value can be changed, but I don't have the registry folders that were listed in the posts, likely because they are for the legacy program and not the updated program.

I just went through this process, about a month ago, at another remote site with a camera NVR PC and this PC still had the legacy software installed so when I changed the battery and launched the software and clicked the button that I replaced the battery, it accepted the date and passed a self test that I manually ran.

Anyone else run into this issue?

Thanks.

Solved

It hasn't been 24 hours but I just ran another self test

Diagnostics

Self Test Status

Last Self Test Date November 13, 2025, 3:45:57 PM CST

Last Self Test Status Passed

Initiate Diagnostics