I want a friend to send a book to my address, using a prepaid label that I pay for.

Besides me paying for shipping, would my friend have to provide packaging when they go to the UPS store (if I select the small simple rate box price)? Or can the UPS store select the right box, then bill me?

okay don’t laugh at me i have never had to mail anything ever so i don’t know how this works. for context, i purchased a water bottle from yeti and I’m returning it through their warranty claim to have them send me a new one. they sent me a packing slip and a prepaid shipping label so do they cover the cost of shipping the item back or will i have to purchase the shipping fee ? and do i have to box it or will ups do that for me and if they do, do i have to purchase a box and bubble wrap as-well?

I wanted to send a prepaid shipping label with my package so that the receiver can send me back some documents. UPS charges $10 bucks for just a prepaid label (on top of shipping charge)?! Seems like highway robbery.

Edit to Clarify:

Let me clarify. I paid $15 bucks for outgoing label, another $15 bucks for the return label and then $10 more dollars for the return label just cause it’s prepaid

I work at a machine shop and received this email notice on Friday. I asked my daily UPS driver and he had no knowledge of it, and he thought it might be referring to the "prepaid accounts" but according to the verbaige on this notice, the labels that are being discontinued are ones that I have purchased on my account before.. I have only ever bought prepaid labels to use on our own boxes to ship parts to customers. Is this really telling me that UPS will no longer be offering this as a service? Do they really expect every single person to bring everything in store to ship with them?? Any info on this would be appreciated. TIA

need to make a return and they say in their website they don’t offer prepaid shipping labels even though this label was included in the box, if i show up at the UPS counter do i have to pay something or is it already paid? i’m sorry i don’t understand

Hello, I’m new to shipping and I need to ship a stereo in for repair, I was talking to the company that does the repair and they said I need to handle all the shipping meaning that I also need to cover the cost and the process. I went to UPS today and I was going to ship it, and I thought that they would make me a shipping label but the repair shop said that they needed a prepaid shipping label when sending the item back to me and I don’t know how to make one…

I’m assuming I have to go on the UPS site and buy a shipping label and somehow fill it out, but I don’t really know how I would fill that out? Is it like who I’m sending it to and then my return address?

I ship frequently, but it’s typically 20lb+ boxes. I get the occasional price adjustment show up in my account, but I’m fine with it. Bulky packages sometimes gives me different readings.

However, today I shipped using 2nd Day Air Saver using a UPS green Reusable flat envelope mailer. It weighed a little over 7oz so I rounded it up to 8oz. Because it was such a small package and such a precise number, it stuck in my head.

I printed and slapped on the label and went to a UPS Store. I handed it to the clerk and asked for a receipt. She took it, scanned the label, and she handed me the receipt. I never saw her weigh it. If she did, she was fast, and used a scale not within eye sight. After I left, I looked at my receipt and the weight said 9.5oz, 1.5oz more than I bought the label for.

I know that these franchise stores will charge more when they are the ones that ship for you, but that is not the case here. It was prepaid. Is the internal UPS system setup so that franchise locations can override a prepaid label and take a small percentage of profit due to weight overages and price adjustments?

It’s entirely possible she did weigh it. I’m human, maybe I missed it, but if she did, it wasn’t a scale that was visible and she was fast. I also used Pirate Ship, so unsure of that is a factor.

I’m not here to complain, I just want to know what’s happening so I can avoid this. If I saw that she did weigh it and it showed 9.5oz, then I wouldn’t be posting the question.

Hello, hope everyone doing well!

Any recommendations on how you handle customers with prepaid label ( UPS ground shipping label) for Amazon returns that needs to be printed. I usually tell them For this return box and label needs. But sometime it works or other time someone will just keep saying "Amazon said you will print it for free" just nonsense! And if it's is a customer pack QR code how do you go about that when they say Amazon told me you will pack it? My answer is usually first time explaining to them what is it mean "customer pack" but sometime they just keep going back to square one.

I appreciate everyone so much!

How long is a prepaid UPS shipping label valid for?

Want to ship some stuff somewhere and wondering how long the prepaid label is good for?

Hi all! I’m shipping paperwork to New York for a visa. The information on submitting the paperwork says it needs to be returned with a fully addressed UPS prepaid electronic shipping label. I went to my local UPS store and the gentleman was perplexed. I’ve tried googling it as well, and I’m not getting a clear answer.

Can anyone provide me any insight?

I appreciate your help in advance. Thank you!

My earbuds have been acting up lately and are covered under warranty. They want me to ship the earbuds over to replace them. I was emailed a pre-paid UPS label to print out, which I did, but I've never done this before. I live near a few UPS stores and even closer to a postal service building. The shipping label is also too large for the package, and I'm unsure what to do from here.

Hi I want to provide a simple feature on my site. Customer enters their address and presses a create label button.

This will automatically generate a prepaid label from their address to my address that they can print out and affix to a package.

Is there a wordpress plugin that does this?

Thanks

We charge customers that use our computer and printer to print pre paid shipping labels. We regularly get pushback about charging for these services. The most frequent claim is that “the store I usually go to does it for free.” My question is do y’all charge, or just do it for free?

I do a lot of business with various auction houses that have local UPS stores pick up, package, and ship items. I've done this well over a hundred times - they call me, I pay for the pickup/packing, they email me the box weights/dimensions, and I send them labels. I've never heard a single complaint or question about it.

Now I've got one store saying they don't accept labels. I called UPS and it was hard to make out with the language barrier, but it sounded like these franchised stores were required to accept the labels.

It also bothered me that the UPS store wanted to send stacks of magazines via USPS Media Mail, which is not allowed.

So are the stores actually required to accept shipping labels or not?

Hi all,

TL;DR: I need to return 2 items to Amazon. The only return option is a UPS pickup. After submitting the return requests, I can print the hazmat labels, not the shipping labels, instructions say the driver will come with printed prepaid labels. Next time the UPS driver was making deliveries I asked him about pickup and he said the packages must have prepaid label. I called amazon, they claim the driver is wrong. Amazon suggested restarting the return yet nothing changed. It's my 4th attempt to return now and I seem to be stuck.

More details below.

I'm having a problem with a UPS pickup, maybe exprience of this community will be able to help me figure out the solution.

• Returning 2 items to amazon.

• The only return option is a UPS pickup.

• I can only print hazmat label, no shipping label available for printing.

• I called amazon support and they said they can't email me the label as they don't have it, UPS does.

• Talked to a UPS driver making deliveries, he said there's nothing in the system, said the package must have a prepaid printed label attached by me for them to pick up.

• Talked to amazon, their solution was "let's restart the return process". Again, no pickup happened.

• Talked to amazon again, they provided me with tracking numbers. Searching online, shows both numbers are stuck in the initial "Return Label Created. The delivery date will be provided as soon as possible." status.

• There's a link to UPS MyChoice offering to schedule a pickup and going through this route I end up on a "UPS My Choice® Enrollment" screen, although I am already enrolled. This is a dead end.

• Called UPS support, they confirmed the tracking label is created and confirmed a UPS driver will come with pre-printel label. Representative said "I'll send a message to local facility, they will call you back." Noone called.

• Again, no pickup occurred.

• Stopped by the local UPS store. There was nothing they could help with, they suggested asking UPS support to email me the labels so I can print them myself.

• Called amazon again, their only only solution to restart the return (this would be 5th attempt). They also said again "we can't email you labels as we don't have them, UPS support does, can you please call them"

• Called UPS support again, their only solution was to send another message to the local facility. Again, didn't hear back. They also said again "we can't email you labels as we don't have them, Amazon support does, can you please call them"

So I am stuck in a limbo. Amazon pointing fingers on UPS. UPS pointing fingers on Amazon. Both claiming the local UPS facility should send a driver to pick up. Local driver says "nothing in my system" and no way for me to contact the local facility manager or print the labels myself.

UPDATE: I was able to talk to the UPS employee who makes deliveries to our home. He gave me the office number, I called and, luckily, they answered. They asked for my address, checked something and asked if I was willing to drive to their location. It was just a 10 minutes drive so pretty soon they met me at their facility with printed return labels, put them on packages and took them from me.

Huge thanks to u/shooter208 and u/kcuddlyKendall for answering in this thread, this confirmed to me that the package information should be in the system.

The tricky part was getting the local facility’s number, I am thankful to our driver but confused why UPS support couldn’t provide me one, although that facility has customer care area, dedicated to solving problems like that.

Title explains it all.

I’d like to send an empty shipping box and a prepaid label to someone. I can’t find anything on the UPS website to help and customer service don’t reply. Does anyone know if this is possible or what solution they would suggest? Thanks!

Hey,

i was just wondering if it is normal for a UPS store to charge me $5 for them to print a UPS shipping label when the shipping has already been paid for. Something about this doesn't seem right.

I went to my downtown post office today to drop off my packages and holy crap the line was the longest i’ve ever seen it. I know its the week before Christmas, but that line was an easy 45 minutes - 1 hour long wait. Anyways I passed the line and dropped my prepaid packages off and was out of there within 60 seconds. Why don’t more people use prepaid labels? Do they just not know its a thing? I assume the workers would also appreciate not having to deal with as many customers in person too.

Edit: Sorry I didn’t mean the post to come off as you “shouldn’t” use counter service, but reading it back it does have that tone. More so I meant, if you do use counter service over prepaid labels why is that? As an neurodivergent who gets anxious in social situations, prepaid labels are literally a godsend for me lol, so i’m looking for the other perspective from people who prefer the traditional service.