Please be careful with this company. I created the account and tried first time to create a virtual card but couldn’t create it. I contacted [email protected] and get reply as below “Hi,

Thank you for your interest in Privacy. Our team has concluded a review of your application and we are unable to approve your account at this time.

For security purposes, we have deactivated the account and transactions with Privacy will not be permitted. Any new accounts you open will be closed.

Due to the proprietary nature of our business, we are unable to share additional information.

Sincerely,

Privacy.com Team”

I am really shocked that my account have been deactivated even I didn’t use it even one time! This is really like a joke. What kind of service they provide! I really concern they just try to cheat people to open the account and get some of our personal information or bank information and then sell it. Then I write another email to them “I strongly request disclose what is the reason to close my account even I didn’t use it once. Otherwise I will post the communication recorder to the internet forum to share my experience and warn other people not to use your service (I really think you guy just try to use the customer’s information and sell to other companies). I may also file a case to BBB since your action really make no sense to me” but I received the reply below

“Hello,

Due to the proprietary nature of our business, we are unable to share additional information. We are so sorry for any inconvenience or disappoint.

Sincerely, Privacy.com Team”

I really worried about my personal information and bank information (I tried to delete the linked bank but it couldn’t). So anybody please be aware of my case and be careful with this company (they may just want your information and then close your account without any reason)