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Progressive Leasing misinformation, what are my options?
Progressive Leasing screws the customer and in good faith, I cannot recommend it
So do yall recommend the Progressive leasing?
Progressive leasing. What have I done
Hello everyone I recently went to BestBuy and was told that instead of paying the $500 out of pocket for a new phone I could lease the phone around 40 something dollars a month (with option to pay it off whenever I wanted)
I thought this was a great deal and because I was a good customer at Best Buy and buy all my electronics there that's why I was offered this deal never hearing of it before
( let me clarify something my phone was 750 plus tax which came out to 800 I traded in my phone for 300 and brought the price down to 500)
So I download the app they told me about to manage payments and now the app says I owe 600 more to my phone which I just paid $81 down payment for so my total should have been $419
Now I realize I have been scammed because either Best Buy didn't know what they was talkin about ( they did mention this service was relatively new) the thing they made me sign was through a text message and believing what Best Buy said I did not read any of the print which I understand is a huge mistake on my part
I only did this earlier today. What are my options? Can I return the phone tomorrow? do any of you have experience with something like this? Would I have better experience going to Best Buy where the phone was purchased or calling Progressive Leasing?
Don't want to be ripped off $150 because Best Buy didn't inform me but it looks like that's the case for now
EDIT: the receipt in front of me says the total of the phone so I'm very confused on what changed from talking to the employee and coming home
I know this helps the store's bottom line, but I, as a salesperson, do not want to be the face of fucking over our customers. Even at the lowest amount of $300, they end up paying $706, minus the $79 fee to walk out the door with the merchandise.
It damages my reputation and I make sure to explain to customers what they are getting into before they apply for leasing. And BTW, Progressive Leasing had NO impact on a customer's credit score. They say they will send a letter to the 3 credit agencies at your request, but this has little to no effect to establishing or improving credit.