Tonight I learned the hard way that if Public Storage says the facility closes as 9:00 pm, the gate locks and will not let you out after 9:00 pm. You are literally stuck. The gates will let you in at 8:59 and then not let you leave at 9:00. If you find yourself stuck, the best thing to do is call the local police. They often have access to an override code. In my case, the override code didn't work, but the cop new that Public Storage owners live on the facility and went and woke her up. She had the proper override code and was surprisingly friendly for being woken up by a police officer at 11:30pm.

Storage: Public Storage Location: Southern California

Numbers I've tried: (800) 688-8057 (877) 983-5168 (800) 567-0759 and the direction line for the exact facility. My bf has also tried some others that I didn’t try.😅😭

There's literally nothing online at allllllll or on their phone trees that even MENTIONS what to do in a situation anywhere NEAR this! NOTHING ABOUT ANY of emergency number, or WHAT TO GODDAMN DO WHEN YOURE STUCK INSIDE AFTER HOURS!!!

Also please don't say call the cops, that's an absoluteeeee last resort. Also it's my first time renting a storage unit so l had NO idea it locks you inside the vehicle gate so l was still putting stuff back in my car past the closing time. @ • and there's also NO signage addressing this situation or any help in emergency situation if the person in office isn't there.