I agree….I’m having the problem since the update this month with the Razer Chroma RGB ‘fail to start’ message when opening the app. I hit the ‘Retry’ tab and it recycle back to the same screen. Razer fix your app! Answer from aldatjaz on insider.razer.com
Razer Insider
insider.razer.com › razer-support-45 › razer-chroma-app-unable-to-start-81515
Razer Chroma App unable to start | Razer Insider
September 1, 2025 - The razer chroma app just not working, can’t start, keep show failed to start, tried reinstall but now stuck at starting ... This topic has been closed for replies. ... For 2 days now, I also have the issue with Chroma, it tries to update, then ‘Failed to Start’. When you search, re-installs seem to not help at all.
Videos
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How To Fix Razer Synapse Not Opening / Working - YouTube
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How to fix syncing issues between Razer, third-party RGB devices, ...
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FIX RAZER SYNAPSE NOT OPENING | How to Fix Razer Synapse Not Working ...
r/razer on Reddit: Chroma not working or changing colors? Why?
02:33
Razer Chroma not working on Windows 10? Here’s what to do - YouTube
r/razer on Reddit: Chroma not opening but running?
Razer Support
mysupport.razer.com › app › answers › detail › a_id › 587 › ~ › chroma-lighting-on-my-razer-keyboard-is-not-integrating-with-chroma-apps
Chroma lighting on my Razer keyboard is not integrating with Chroma Apps
Check if the application you are using is officially supported by Chroma Apps. Check if you are using the same Razer Synapse version for all the Chroma-enabled devices.
Reddit
reddit.com › r/razer › razer chroma stopped working all of a sudden. (synapse 4)
r/razer on Reddit: Razer Chroma stopped working all of a sudden. (Synapse 4)
January 14, 2025 -
I was going to change my computer's RGB lighting, and I open Razer Chroma and this is the screen I get:
Razer Chroma program. Clicking the 'RETRY' button attempts to reload the program but it fails. Razer Synapse program. Everything works completely fine.I tried doing a repair, uninstalling and installing and nothing fixed the issue. Razer Synapse works just fine. I also went to the Razer support page, but there was nothing about the 'Failed to start' issue.
How can I fix this issue (without reinstalling Windows)?
Top answer 1 of 5
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I think I found a solution, at least it worked for me. I went into control panel and wanted to uninstall chroma but razer app popped up and it asked me if I want to repair their apps or just to delete them. So I did in exactly in that order: Uninstalled chroma app Repaired Razer Synapse Installed chroma app again, but no through the instalator downloaded before but just through the same pop-up I did uninstalling and repairing with and it somehow worked
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I have the same problem
Razer Insider
insider.razer.com › razer-support-45 › razer-synapse-4-causing-issues-with-chroma-76043
Razer Synapse 4 causing issues with chroma | Razer Insider
April 15, 2025 - I am going to swap to corsair, because at least they have their shit together. ... This topic has been closed for replies. ... I am also experiencing issues with my RGB effects. I guess you are right. With Synapse4, they have seperated RGB Lights effects with Chroma, away from Synapse.
Reddit
reddit.com › r/razer › chroma apps dosen’t work
r/razer on Reddit: Chroma Apps dosen’t work
December 20, 2023 -
I use the synapse beta and the chroma beta, and I find that my chroma apps can’t identify any software, such as audio visualizer. Cyberpunk 2077 and Overwatch 2 on my computer don't work either. Does anyone like me or know how to fix it? My device is BlackWidow V3 Mini. Thanks a lot.
Top answer 1 of 2
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Thank you for your question, we hope you find an answer soon. Please note that posts are for user discussion. If you require Razer support, please use the pinned technical support post or visit Razer's support page . Please note your exact product model and year if you havent done so yet. If you need in-depth troubleshooting, we suggest posting in a more general tech subreddit like r/techsupport or r/pcgamingtechsupport . The first step of troubleshooting peripherals is trying on another device to better isolate the problem. It's also likely your issue has been discussed before, so consider using Google and Reddit search. I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
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Go ahead and download SignalRGB and use the free profiles for all your pc components, synapse has betrayed me so many times iwth bad updates combined with the sheer bad design of msi mystic light that sometimes works and sometimes it doesn't that I am straight up deleting both of them and using this universal software instead.
Reddit
reddit.com › r/razer › chroma apps not working or showing
r/razer on Reddit: Chroma apps not working or showing
October 2, 2017 -
Idk what happened, but today, overwatch chroma app profile stoped working. SO I reinstalled razer synapse 2.0 and now, overwatch won't even show up. So I tried 3.0 and the same problem. It just won't show up in the chroma menu. What can be the problem? I have no idea what to do :/ https://imgur.com/a/z6x7UNX
Top answer 1 of 2
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Hello there, u/Kubas_inko , Did you recently run any updates on Synapse or any applications on your PC? Have you tried to download the OW Chroma profile again and integrate it to your Razer devices? Please update us via PM and we'll continue in assisting you further from there. Best Regards, Jace S. RΛZΞR | MarksmanMiya
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I'm having the same problem. Just received my Huntsman Elite today and no chroma apps seem to work. https://gyazo.com/94c22f39cc7cd0174f53cac7c4733f7a Just tested. It works on Diablo III but not on overwatch. Any help would be appreciated
Razer Insider
insider.razer.com › razer-support-45 › razer-synapse-4-and-chroma-application-not-launching-solution-80151
Razer Synapse 4 and Chroma Application not launching - Solution | Razer Insider
July 26, 2025 - Hey All, Posting this to help out those who have tried everything Razer Support have suggested and it still doesn’t work. And I am posting this in the hopes Razer will spot this and investigate. I was at the point throwing away my razer gear and going with the competition until I found this ...
MiniTool Partition Wizard
partitionwizard.com › home › partition magic › top 5 fixes for the razer chroma not working error
Top 5 Fixes for the Razer Chroma Not Working Error - MiniTool Partition Wizard
July 11, 2023 - However, Bluestacks keeps crashing at times. Well, here’s a Bluestacks crashing fix guide. ... Outdated Chroma versions are also responsible for Razer Chroma app not working. They may have some glitches.
Reddit
reddit.com › r/razer › why isn’t chroma working ?
r/razer on Reddit: Why isn’t chroma working ?
September 2, 2025 -
Bought a new mouse now chroma won’t work on my pc won’t open or anything. Anyone have this issue ??
Top answer 1 of 8
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Yeah, many are facing the same or similar issues as you are due to their bs software of upgrading to synapse 4. There is NO fix as Razer themselves need to seriously investigate and release a damn fix.
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Sometimes the only way I have found to fix these issues is to completely uninstall Razer Synapse using "BC Uninstaller"(BullCrap Uninstaller) This will remove any leftover files from chroma, synapse, Axon, cortex, etc Using "Driver Store Explorer" to force delete all Razer and THX drivers from your pc Then using "Revo Registry Cleaner" to clear out any leftover useless Registry keys left behind by any Razer apps and drivers. IT'S HONESTLY SO FUCKING STUPID HOW MUCH EFFORT ONE HAS TO PUT IN TO GET THINGS TO WORK. You can also try going into the windows Settings > Installed apps Looking for Razer Synapse clicking on the three dots to the right. Clicking Modify/uninstall whichever one honestly. It'll open up the Razer Uninstaller. From there you can update/repair the apps. Sometimes this fixes the issue Edit: If you decide to go the long route and do a complete uninstall/cleanse as stated above; unplug any and all Razer Hardware. Use a generic mouse and keyboard if you're on a desktop. Don't plug stuff back in until you've cleaned>rebooted>installed synapse After plugging all your hardware back in and rebooting (x) amount of times from every device it ask for you to do that. Check for driver updates via Windows Update. Some devices won't work until after you grab a driver from the windows update Good luck man... Try not to punch a hole into the PC... It will be very tempting
Razer Support
mysupport.razer.com › app › answers › detail › a_id › 13698 › ~ › razer-chroma-app-support-&-faqs
Razer Chroma App Support & FAQs
Check if your device is detected and turned on at a suitable intensity level. Select "Sensa HD Games" as the Haptic Source. Enable "Chroma Apps".
Razer Insider
insider.razer.com › razer-support-45 › chroma-apps-not-working-24007
Chroma Apps Not Working | Razer Insider
August 18, 2020 - So anytime I try to turn on chroma apps it turns it's self back off. None of the apps will show up in the Chroma Connect tab. I've downloaded Chroma discord App, RGB Hero, Chroma Tictactoe and none will work or show up in the tab. My Wallpaper Engine ICUE and Chroma SDK plugin is on but doesn't ...
Razer Insider
insider.razer.com › razer-chroma-rgb-21 › chroma-apps-not-working-not-detecting-any-softwares-65782
Chroma Apps not working - not detecting any softwares | Razer Insider
August 4, 2024 - Chroma Apps not detecting my apps for the Chorma Connect light effects. The only Apps that are detected are Eurotruck 2 and wallpaper Engine and thats all. No other games are detected but their listed on the supported game list
Reddit
reddit.com › r/razer › chroma studio stuck on chroma apps enabled
r/razer on Reddit: Chroma studio stuck on chroma apps enabled
March 25, 2025 -
Chroma studio on synapse 4 keeps saying that an app is controlling my device's lighting, even tho i have disabled this option. i can't make any changes to my lighting because of this. i have tried repairing and reinstalling, but that didn't work. going back to synapse 3 seemed to work, but some of my devices aren't compatible with it, so i had to go back to synapse 4 and now back to Square 1, and out of ideas. any suggestions on how to fix this?
Top answer 1 of 5
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Have you tried quitting Wallpaper Engine or disabling Chroma integration for it?
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Thank you for your question, we hope you find an answer soon. Please note that posts are for user discussion. If you require Razer support, please use the pinned technical support post or visit Razer's support page . Please note your exact product model and year if you havent done so yet. If you need in-depth troubleshooting, we suggest posting in a more general tech subreddit like r/techsupport or r/pcgamingtechsupport . The first step of troubleshooting peripherals is trying on another device to better isolate the problem. It's also likely your issue has been discussed before, so consider using Google and Reddit search. I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
Reddit
reddit.com › r/razer › razer synapse 3 chroma apps missing - can't use lighting effects for games
r/razer on Reddit: Razer Synapse 3 Chroma Apps missing - can't use lighting effects for games
October 31, 2023 -
Hey guys,
I am trying to enable the game lighting effects in Razer Synapse 3 -> Connect -> Apps , but it's completely empty.
I am attaching a pic for reference.
I tried reinstalling the software multiple times, but it didn't change anything.
Can someone please help me?
My peripherals are:
Keyboard: Razer Huntsman V2 Analog
Mouse: Razer Deathadder V2
Thanks.
Top answer 1 of 2
1
Thank you for your question, we hope you find an answer soon. Please note that posts are for user discussion. If you require Razer support, please use the pinned technical support post or visit Razer's support page . Please note your exact product model and year if you havent done so yet. If you need in-depth troubleshooting, we suggest posting in a more general tech subreddit like r/techsupport or r/pcgamingtechsupport . The first step of troubleshooting peripherals is trying on another device to better isolate the problem. It's also likely your issue has been discussed before, so consider using Google and Reddit search. I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
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Somehow managed to resolve it by reinstalling and cleaning files again. Note: The "apps" show up only after being launched at least once.
Reddit
reddit.com › r/razer › what is wrong with the software!? visualizer does not work. please help.
r/razer on Reddit: What is wrong with the software!? Visualizer does not work. Please help.
May 2, 2025 -
It was working fine as can be seen in the attachment with only Chroma Visualizer set on reactive background! Cannot get it back to this setting because I cannot enable the Visualizer on Razer Chroma. I deleted the apps, reinstalled them. The preview settings just would not work again! I want to get it back to this setting. Wave as reactive and spectrum in the background. But I just cannot 😭 HELP ME. Been at it for hours. This is super annoying.
Top answer 1 of 2
4
I read a post earlier and the OP said the same thing. Razer support came back and said to use Synapse 3 because 4 had a bunch of issues. It's the best fix ATM.
2 of 2
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Thank you for your question, we hope you find an answer soon. Please note that posts are for user discussion. If you require Razer support, please use the pinned technical support post or visit Razer's support page . Please note your exact product model and year if you havent done so yet. If you need in-depth troubleshooting, we suggest posting in a more general tech subreddit like r/techsupport or r/pcgamingtechsupport . The first step of troubleshooting peripherals is trying on another device to better isolate the problem. It's also likely your issue has been discussed before, so consider using Google and Reddit search. I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
Razer Support
mysupport.razer.com › app › answers › detail › a_id › 5913 › ~ › how-to-fix-syncing-issues-between-razer,-third-party-rgb-devices,-and-razer
How to fix syncing issues between Razer, third-party RGB devices, and Razer Chroma-supported games
Check if your RGB device is detected under “DEVICES” and toggle “CHROMA CONNECT” on. Click on “APPS” and check if Razer Synapse has detected your game successfully.
Razer Insider
insider.razer.com › razer-support-45 › chroma-connect-not-detecting-any-game-37109
Chroma Connect not detecting any game | Razer Insider
June 2, 2022 - -Mr.Nobody- is your Chroma Visualizer Off ? it is off. the issue is that synapse is unable to detect the games. when i enable visualizer it works fine ... No_Bo_dy it is off. the issue is that synapse is unable to detect the games. When I enable visualizer it works fine Sorry, I was just double checking. It happened to me once, that my visualizer is on and then runs the Chrome Connect games.
Razer Insider
insider.razer.com › razer-support-45 › razer-synapse-4-and-chroma-application-not-launching-71123
Razer Synapse 4 and Chroma Application not launching | Razer Insider
December 10, 2024 - Hello. I just bought Razer Deathadder Essentials and Ornata v3. I’m having trouble with launching Razer Synapse 4 and Chroma applications. Other applications are working clearly (axon etc.) but Synapse and Chroma are not working.