I am running into the same issue. I followed your steps and like you lost all my profiles but after 10min synapse just crashed again. Have you notice this problem return on your end or am i just special Answer from dschissl on insider.razer.com
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Reddit
reddit.com › r/razer › windows 11, razer synapse 2 (for legacy devices)
r/razer on Reddit: Windows 11, Razer Synapse 2 (for Legacy devices)
October 25, 2021 -

So it seems, Synapse 2 just cannot open in Windows 11. I've tried everything, reinstalling, changing DPI & compatibility settings. I can't get it to open the window and even login. It shows up in the task bar overflow and refuses to open. It's the only app i'm having trouble with so far, in Windows 11

To reiterate: I'm using Razer Synapse 2 for my legacy devices, Razer Anansi Keyboard and Naga 2014 mouse. After upgrading to Windows 11, I can't even get Synapse 2's window to open up and login. I've tried reinstalling and many compatibility modes. Am I shit out of luck?

UPDATE:

was about to reply to some of you with angry comments for spreading misinfo because i contacted Razer and they assured me they're not updating legacy software for Windows 11.

Then i tried it again, and again, and finally, i figured it out. This definitely didn't work on the early versions of Windows 11 but it appears to have changed. I reinstalled Synapse 2 legacy as someone in the comments did, but that wasn't enough. I'm on the latest version of W11.

I tinkered around and changed the High DPI scaling override-
located in the Compatibility Tab of RzSynapse.exe Properties.
Make sure the Override Box is checked,
click the dropdown menu and switch to "Application."
Mine was initially set to System Enhanced.

Yours may have worked without a flaw because it was already set to Application for DPI Override.

This was my initial theory to get it working again when first installing Windows 11 but no change of DPI worked then nor any compatibility setting. Things have finally changed!

Hope this helps anyone else struggling

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Softonic
razer-synapse-2.en.softonic.com › home › windows › utilities & tools › razer synapse 2
Razer Synapse 2 - Download
July 15, 2022 - Razer Synapse 2, free and safe download. Razer Synapse 2 latest version: Configuration app for Razer products. Razer Synapse 2 is a utility applicatio
Rating: 2/10 ​ - ​ 1 votes
Discussions

Synapse 2 and Windows 11
As windows 11 launched officially i start to use them, but my Kraken 7.1 v2 chroma not work as intended, synapse 2 failed to aply 7.1 audio to any app and even mixer in synapse is not detecting any app and because of this i can't even change apps from surround 7.1 to stereo to test, i assume ... More on insider.razer.com
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Hello, I have a Razer Deathadder Elite and a Razer Blackwidow V2, and today the Razer Synapse 2.0 has stopped recognizing them More on insider.razer.com
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April 27, 2019
Windows 11, Razer Synapse 2 (for Legacy devices)
idk if it's a "just you" problem or if S2 just doesn't play nice with Windows 11 (I'm still on win10 myself), but in either case I don't think win11 is officially supported yet even for Synapse 3, so you might have to wait a bit longer. More on reddit.com
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8
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FileHippo
filehippo.com › download_razer-synapse-2
Download Razer Synapse 2 2.21.24.10 for Windows - Filehippo.com
November 7, 2024 - Download Razer Synapse 2 2.21.24.10 for Windows. Fast downloads of the latest free software! Click now
Rating: 4.4 ​ - ​ 1 votes
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Razer Support
mysupport.razer.com › app › answers › detail › a_id › 1693 › ~ › how-to-install-razer-synapse-2.0
How to install Razer Synapse 2.0
Visit the Razer Synapse 2.0 download page and download the appropriate installer (Windows OS or Mac OS).
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Razer Insider
insider.razer.com › razer-support-45 › synapse-2-and-windows-11-31216
Synapse 2 and Windows 11 | Razer Insider
October 14, 2021 - I'm not asking about new features as this is a relatively old device, just asking if a fix is possible so that the headset can be usable on all of its available features that worked great on windows 10. obs.: I tested it on an upgrade from windows 10 to windows 11 and tested it on a clean install of windows 11 too, reinstalled the driver more than once cleaning everything to avoid it being just an installation problem before opening this thread ... This topic has been closed for replies. ... Enter your E-mail address. We'll send you an e-mail with instructions to reset your password. Sorry, we're still checking this file's contents to make sure it's safe to download.
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MakeUseOf
makeuseof.com › home › windows › how to fix razer synapse not working in windows 11/10
How to Fix Razer Synapse Not Working in Windows 11/10
October 15, 2023 - Although a .NET Framework version will likely be installed on your Windows 11/10 PC, you might need to update it for Razer Synapse to work. Try downloading and installing the latest .NET Framework 4.8.1 as follows:
Find elsewhere
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Razer Insider
insider.razer.com › razer-support-45 › synapse-2-orbweaver-chroma-36886
Synapse 2 + Orbweaver Chroma | Razer Insider
April 20, 2022 - After reboot install Synapse again (as administrator). ... Enter your E-mail address. We'll send you an e-mail with instructions to reset your password. Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
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Razer Insider
insider.razer.com › razer-support-45 › razer-synapse-2-does-not-recognize-3015
Razer Synapse 2 does not recognize | Razer Insider
April 27, 2019 - Sign in to Synapse and allow all updates. ... Enter your E-mail address. We'll send you an e-mail with instructions to reset your password. Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
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Razer
razer.com › au-en › synapse-4
Razer Synapse 4: Advanced Device Control and Lighting Software | Razer Australia
Backwards compatible with Synapse 3 devices. See full list of compatible devices. Download for Windows Windows 11 x86-64, Windows 10
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VA
oit.va.gov › services › trm › ToolPage.aspx
Razer Synapse
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow.
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GitHub
github.com › Razer-Synapse-Drivers-Windows
Razer Synapse Drivers Windows · GitHub
September 12, 2025 - ✅ Optimized for Windows 10 and Windows 11 with minimal system impact · ✅ Stability monitoring for Razer Synapse driver crashes and error handling · Built specifically for gamers and Razer hardware enthusiasts who want reliable driver updates · Prevents issues caused by outdated drivers such as lighting desync, lost macros or malfunctioning profiles · Faster and safer than manual driver downloads with verified file integrity · Compatible with Razer Synapse 2 legacy devices and modern Synapse 3 Chroma systems
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CNET
download.cnet.com › razer-synapse-2 › 3000-windows-razer-synapse-2.html
Razer Synapse 2 for Windows - Free download and software reviews - CNET Download
May 19, 2025 - Download Razer Synapse 2 latest version for Windows free. Razer Synapse 2 latest update: May 19, 2025
Rating: 4.4 ​ - ​ 1 votes
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Razer
razer.com › synapse-2
Cloud-Based Driver Software | Razer Synapse | Razer United States
Razer Synapse offers a hassle-free way to register your product warranties, check remaining warranty durations, and makes you eligible for exclusive Razerstore promotions, game beta code giveaways and other exciting treats. ... Valid e-mail, software download, license acceptance, and internet connection needed to activate full features and for software updates.
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Razer Support
mysupport.razer.com › app › answers › detail › a_id › 4131 › ~ › razer-synapse-2.0-supported-devices
Razer Synapse 2.0 supported devices
Razer Synapse 2.0 is a unified configuration software that allows you to rebind controls or assign macros to any of your Razer peripherals and saves all your settings automatically to the cloud. Razer Synapse 2.0 is available for download below.
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Uptodown
razer-synapse.en.uptodown.com › windows › games › utilities › razer synapse
Razer Synapse for Windows - Download it from Uptodown for free
October 29, 2025 - Download Razer Synapse for Windows for free. Configure your devices to play however and wherever you want. Razer Synapse is the official Razer app to...
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Razer
razer.com › ap-en › pc › software
Razer Software Suite - Gaming Software and Apps✅ | Razer Asia-Pacific
Immersive range of software platforms allowing you to game lag-free, stream with customized Chroma effects, and more. Download the software today!
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Razer Support
mysupport.razer.com › app › answers › detail › a_id › 1834 › ~ › how-to-install-or-upgrade-razer-synapse
How to install or upgrade Razer Synapse
December 11, 2025 - Below are the steps on how to install or upgrade Razer Synapse. ... Razer ID, software download, license acceptance, and an internet connection to activate full features and software updates.