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I just received the news...I knew this day would eventually come...Synapse 2...end of support to the best Synapse Razer ever had 💯 My Kraken 7.1 V2's from 2016 are still my daily headset. 🙏
Razer has been in the game for a LONG time - heck I remember buying a Death Adder back in 2010, and to this day it's still my favorite gaming mouse.
Since the mouse was so good, I thought why not buy one of their headsets? Clearly Razer knows how to make a good product.. right? It wasn't long until I came face to face with the biggest steaming pile of sh*t known to man.. Synapse.
Since I started using Synapse, I have had nothing but problem. after. problem.
Some examples :
Constant headset desyncs requiring me to restart Synapse or unplug/replug the dongle.
Synapse minimizing my games randomly - I thought I installed malware by accident, NOPE just Synapse! (Although you could make the argument Synapse acts like malware)
Synapse sending false positive notifications all the time. For example - I just got a notification that my local profile doesn't match what's on the cloud, but it shows the Local and Cloud profiles having the exact same time and date? This madness extends to every feature of Synapse, including updates and switching tabs. It genuinely feels like an alpha build!
I never expected a TITAN of the gaming peripheral industry to have such amateurish software. Why is their software so buggy after all this time? Do they not test builds before rolling them out?
Needless to say, this is the last headset I buy from Razer, and any Razer peripheral for that matter. The amount of headache I've gotten from this headset alone is laughable. Spend your money elsewhere - Razer does not care about it's customers and only is interested in maintaining its image as "the gamer brand."