Nevermind, I seem to have found a solution to this problem, you have to select the icon of the application not displaying, and press the windows key + D once or twice to bring back the application to the center of your display.
TL;DR: If you're unable to reinstall Razer Synapse after an uninstall, try using Chocolatey package manager. It successfully installed Synapse when the standard installer and other methods failed.
Hey r/razer community,
I recently faced a challenging issue where, after uninstalling Razer Synapse, I was unable to reinstall it using the standard installer. The process would start but then abruptly close without any error message or indication of what went wrong. I tried several troubleshooting steps, including cleaning leftover files and registry entries, running the installer as an administrator, and performing a clean boot, but none of these resolved the issue.
Here's what I did to finally get Razer Synapse reinstalled on my Windows machine:
Manual Cleanup: I started by manually removing all Razer-related files and folders from my system, including:
C:\ProgramData\Razer
C:\Program Files (x86)\Razer
C:\Users\[YourUserName]\AppData\Local\Razer
C:\Users\[YourUserName]\AppData\Roaming\Razer
Registry Cleanup: After backing up my registry, I removed entries related to Razer from the following paths (please be very careful with registry edits and ensure you have a full backup before making any changes):
Computer\HKEY_CURRENT_USER\Software\Razer
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Razer
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
Using Chocolatey: When all else failed, I turned to the Chocolatey package manager. Installing Synapse through Chocolatey did the trick when the standard installer didn't work. The command I used was:
choco install razer-synapse-3 1.16.0.543 -y
Surprisingly, even though Chocolatey reported that only 1 of 2 packages was installed successfully, Razer Synapse appeared in my list of installed applications. I was then able to open it and update it via Razer Central.
Additional Info:
Even if you're installing Synapse for the first time and running into issues, Chocolatey might help.
You might want to try installing via Chocolatey right off the bat, skipping the file and Registry deletion steps, as it seems to handle installation issues more gracefully.
Just an FYI for anyone who might be having similar issues - hopefully, it saves you some time and headaches!
Cheers!
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Nevermind, I seem to have found a solution to this problem, you have to select the icon of the application not displaying, and press the windows key + D once or twice to bring back the application to the center of your display.
Hello, thanks for reaching out. I'm Ace, one of the Independent Advisors.
It looks like you've already found a workaround for the issue by using Windows Key + D to bring the application back to the center of your display.
Let us know if you have further questions.
Thanks!
Found solution for me. Also got razer keyboard and same ctfmon.exe error in safe mod. Go to settings/personalization/dynamic lighting and turn off both option. Safe mode is now clean without overrun of a stack-based buffer error.
Hello,
Thank you for using Microsoft products and posting to the community.
Since you have mentioned that the problem only occurs with Razer keyboards, and it happens on a new system, it is possibly that Razer keyboards are using special drivers and software for extended functions (like RGB lights), that conflicts with the ctfmon.exe process.
As the linked post have mentioned, please uninstall all Razer-related software first, then right-click Start->Device manager, select your Razer keyboard, and uninstall the driver. Windows should automatically install a basic USB input driver for the keyboard.
If the issue still occurs, or you need to use Razer software, please contact Razer for further support.
Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.
Please feel free to correct me and share information if I have misunderstood your situation, and I will continue to provide further support.
Best Regards,
Johann - MSFT | Microsoft Community Support Specialist