They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system. Answer from UncannyAnomaly on reddit.com
Quora
quora.com › How-do-you-report-missing-mail-other-than-your-regular-post-office
How to report missing mail other than your regular post office - Quora
It's difficult to prove that it's missing, late, or not sent out without tracking. You would only be able to report missing mail to the delivery company if the mail in question has a tracking number. If there is no tracking then con...
Anytime Mailbox
anytimemailbox.com › home › blog › how to report missing mail
How to Report Missing Mail | Anytime Mailbox
April 9, 2025 - If, after taking the above steps, your missing mail remains a mystery, consider the following: You can report a problem to the Postal Inspection Service or make a complaint to the Postal Regulatory Commission.
Has anyone had success with a "Missing Mail Search" on USPS?
They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system. More on reddit.com
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December 25, 2022[deleted by user]
Start with a Missing Mail search through USPS ( https://www.usps.com/help/missing-mail.htm ) They will ask a bunch of information about the shipment, including the sender, recipient, etc. When I've used this, the local PO was able to check GPS coordinates of where the package was located when it was scanned at delivery and every time (3 so far) it was scanned at the wrong address. The delivery person went and was able to retrieve and re-deliver to the correct address. More on reddit.com
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August 16, 2024How long after filing a Missing Mail report did you get a response?
Imagine how many people have filed reports. They are way too busy moving stuff to be searching for individual packages. If you do get a personal response it will just say “be patient”.
More on reddit.com 13
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Linbis
linbis.com › home › blog & news › how to report missing mail: a comprehensive guide
Step-by-Step Guide: Reporting Missing Mail - Linbis Logistics Software
October 19, 2024 - For businesses dealing with high volumes of mail, managing missing items can be complex and time-consuming. Linbis’s advanced logistics software offers solutions to streamline this process: Centralized Tracking: Monitor all outgoing and incoming mail in one platform · Automated Alerts: Receive notifications for potential delivery issues or delays · Custom Reporting: Generate detailed reports on mail performance and issues
Quora
quora.com › What-happens-when-you-report-missing-mail
What happens when you report missing mail? - Quora
Answer (1 of 5): If this is happening on a frequent basis get a locking mail box. Ours in on a rural Texas Farm to Market Road and were it sits we can not see it from the house. We have limited the incoming mail. We have a P.O. Box at the Post Office. Packages…our postal carrier will bring ...
USPS
faq.usps.com › s › article › Missing-Mail-The-Basics
Missing Mail - The Basics
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Stamps.com
stamps.com › home › usps › usps lost package
USPS Lost Package - Stamps.com
November 28, 2023 - Unlimited Postage and Labels Eliminate downtime with unlimited stamp and label printing—no meter limits, no interruptions. Schedule Pickups Coordinate pickups for packages and mail, saving time and keeping deliveries on schedule. Multi-Location Management Centralize shipping across offices with shared settings, user controls, and reporting.
Reddit
reddit.com › r/usps_complaints › has anyone had success with a "missing mail search" on usps?
r/usps_complaints on Reddit: Has anyone had success with a "Missing Mail Search" on USPS?
December 25, 2022 -
I had a fairly valuable priority mail flate rate bubble envelope shipped to me. The package was initially scanned in at a distribution center in NY. There were no updates for a week and I submitted a help request form.
USPS actually called me (which surprised me) and stated there has not been a physical scan for a while. She said I should file a "missing mail claim" and they she flagged the shipment. She continued that sometimes just flagging the package will have it moving again. I submitted the missing mail form last week, but there have not been any updates on it.
I have a small hobby business and ship USPS A LOT. I've had packages take a long time to be delivered, but I've never ran into a package having a single scan then never having an additional scan for multiple weeks. At this point, I'm wondering if I should keep patient or submit an insurance claim? There is insurance on the package, but the contents are sentimental as well as valuable and I'd rather have the package.
Has anyone submitted a Missing Mail Search with USPS and have it work? Additionally, if anyone has any input on filing an insurance claim, I'd be interested in that as well. Thanks!
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They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system.
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Not to burst any bubbles- I shipped a package worth about $7,000 on 12/29. The only scan on my tracking was the acceptance scan. I filed a missing package search on 1/12 (figured I’d let the holidays pass) and still nothing. So I filed my insurance claim the other day and am not-so-patiently waiting. I’ve talked to the postmasters from the destination post office, the distribution center (Detroit), and the recipient post office. No one knows anything. No one can give any updates. It’s beyond frustrating.
Pirate Ship
support.pirateship.com › en › articles › 4785073-how-to-file-a-missing-mail-search-request
How to file a Missing Mail Search Request | Pirate Ship Support
You can select to have it delivered to the original recipient by selecting "Addressee," have it sent back to you by selecting "Mailer," or have it sent to a new location by selecting "Another Address." In any case, you’ll need to fill out the address you want this package sent to. USPS will also ask for a name, email address, and phone number to reach out to you with updates on this search! ... Tell USPS What's Missing: The next step is letting USPS know what’s missing!
U.S. Department of State
fam.state.gov › fam › 14fah05 › 14fah050860.html
14 FAH-5 H-860 REPORTING LOST, MISSING CONTENTS, OR RIFLED DPO MAIL
b. If the DPO mailroom staff suspects rifling (tampering) during the processing of mail of a parcel without a USPS tracking number, the staff will immediately notify the DPO supervisor, and the supervisor shall submit a Postal Offense Report in ILMS DPO within 72 hours. c. When mail not containing a USPS tracking number does not arrive at post, or when mail arrives at post and appears to have some or all of the contents missing, customers may also file a report via the U.S.
SellerSprite
sellersprite.com › home › blog › usps missing package? complete guide to find your lost mail
USPS Missing Package? Complete Guide To Find Your Lost Mail - Seller Sprite
October 15, 2025 - Dealing with a USPS missing package can be frustrating, especially when you rely on timely deliveries for your business. When a package goes missing, the first step is to contact USPS to report the issue and possibly initiate a search.
Reddit
reddit.com › r/homeowners › [deleted by user]
What is the protocol when USPS claims they delivered ...
August 16, 2024 - If it didn't I would file a claim with the PO. ... If USPS has marked the item delivered you are going to need to go down there and ask them to look up the GPS coordinates for the delivery scan. If it shows that it was delivered to your home you will need to file a police report.
Facebook
facebook.com › groups › 1671972889754787 › posts › 3942630782688975
Filing a lost mail claim with the post office
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USPS
usps.com › help › missing-mail.htm
Missing Mail and Lost Packages | USPS
Identifying information such as your USPS Tracking number(s), the mailing date from your mailing receipt, or Click-N-Ship® label receipt · Description of the contents such as what it is and the brand, model, color, or size, if applicable ... When we receive your Missing Mail search request, we will send you a confirmation email.
CBP Customer Service
help.cbp.gov › s › article › Article-1391
Mail - Lost / Missing package - help.CBP.gov
October 3, 2025 - Report Illegal Activities · NCMEC · Secret Service NCMEC · Secret Service Cyber · Most Viewed Pages on CBP.gov · Related Government Sites · NCMEC · Secret Service NCMEC · Secret Service Cyber · Most Viewed Pages on CBP.gov · Related Government Sites ·
USAGov
usa.gov › home › complaints › complaints against the government › file a u.s. postal service complaint
How to file a U.S. Postal Service complaint | USAGov
November 13, 2025 - You can make a complaint about problems with your mail service online, by phone, or in person at a USPS facility.
USPS OIG
uspsoig.gov › focus areas › did you know...
Where do I report problems with my mail? | Office of Inspector General OIG
For other issues or more information, you can e-mail the Postal Service’s Customer Care Center at USPS® Customer Service or call 1-800-ASK-USPS (1-800-275-8777).
United States Postal Inspection Service
uspis.gov › report
Report – United States Postal Inspection Service
Contact OIG to report USPS employees suspected of tampering with/stealing mail: OFFICE OF INSPECTOR GENERAL.
United States Postal Inspection Service
uspis.gov
United States Postal Inspection Service – Protecting you and everyone the post reaches.
Are you a victim or have you witnessed a mail-related crime? Alert Postal Inspectors to the problem and prevent others from being victimized. Report Now
UPS
ups.com › us › en › support › file-a-claim
File a Claim | UPS - United States
Is your package missing or damaged? File a claim with UPS and our team will investigate your claim to see how we can make things right.
ShippingEasy
support.shippingeasy.com › hc › en-us › articles › 4407010000539-How-do-I-find-Missing-Mail
How do I find Missing Mail? – ShippingEasy
July 14, 2022 - Call 1-800-275-8777 (1-800-ASK-USPS) to ask for the phone number of your local Consumer Affairs office regarding a Missing Mail request.