USPS
usps.com › help › missing-mail.htm
Missing Mail and Lost Packages | USPS
Identifying information such as your USPS Tracking number(s), the mailing date from your mailing receipt, or Click-N-Ship® label receipt · Description of the contents such as what it is and the brand, model, color, or size, if applicable ... When we receive your Missing Mail search request, we will send you a confirmation email.
Usps
missingmail.usps.com
Missing Mail - USPS
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Videos
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How To Contact Post Office For Lost Mail? - CountyOffice.org
Report mail fraud or theft by a person or company outside USPS
The U.S. Postal Inspection Service (USPIS) is the federal law enforcement agency that protects the mail system. File a complaint through USPIS online about:
- Mail fraud
- Mail theft
usa.gov
usa.gov › home › complaints › complaints against the government › file a u.s. postal service complaint
How to file a U.S. Postal Service complaint | USAGov
Complain about a USPS policy change
To comment or complain about a policy change, such as postage rates, contact the Postal Regulatory Commission (PRC). Use their online contact form.
usa.gov
usa.gov › home › complaints › complaints against the government › file a u.s. postal service complaint
How to file a U.S. Postal Service complaint | USAGov
Where to file a complaint about theft, fraud, or waste by USPS employees
To file a complaint about theft, fraud, or waste at a USPS facility or by a USPS employee, contact the USPS Office of the Inspector General (OIG).
- File a complaint online.
- Call 1-888-USPS-OIG (1-888-877-7644).
usa.gov
usa.gov › home › complaints › complaints against the government › file a u.s. postal service complaint
How to file a U.S. Postal Service complaint | USAGov
USPS
faq.usps.com › s › article › Missing-Mail-The-Basics
Missing Mail - The Basics
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USPS
faq.usps.com › s › topic › 0TOt00000004HGGGA2 › missing-late-mail
Missing & Late Mail
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USPS
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Missing, Late Or Damaged Mail & Packages
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USPS
usps.com › help › claims.htm
File a USPS Claim: Domestic | USPS
All Domestic & APO/FPO/DPO Filing ... until your claim is resolved. The tracking or label number is found on your online label record, package label, mailing receipt, or sales receipt....
Stowfly
stowfly.com › blog › missing-usps-packagesfile-a-help-request-and-submit-a-missing-mail-report
Missing USPS Packages: Contact, File Help Request & Report
When you are sure about going ahead to file missing package USPS, you can complete the Help Request Form. Go to the Help tab and click on “Find Missing Mail. * If you have already tried tracking your package and failed, then you can skip Step ...
U.S. Department of State
fam.state.gov › fam › 14fah05 › 14fah050860.html
14 FAH-5 H-860 REPORTING LOST, MISSING CONTENTS, OR RIFLED DPO MAIL
a. The Office of Diplomatic Pouch ... and from post. When mail containing a USPS tracking number does not arrive at post, or when mail arrives at post and appears to have some or all of the contents missing, customers may file a report via the U.S....
USPS
usps.com › help › contact-us.htm
Contact Us | USPS
Tracking Status Notifications · ... your issue and get back on track. Email: USPS® Customer Service Call: 1-800-ASK-USPS® (1-800-275-8777) Hours of Operation Monday – Friday 8 AM – 8:30 PM ET Saturday 8 AM – 6 ...
USAGov
usa.gov › home › complaints › complaints against the government › file a u.s. postal service complaint
How to file a U.S. Postal Service complaint | USAGov
Find out how to file a complaint with the U.S. Postal Service about lost or stolen mail or mail fraud.
Anytime Mailbox
anytimemailbox.com › home › blog › how to report missing mail
How to Report Missing Mail | Anytime Mailbox
April 9, 2025 - Input the tracking number on the postal service provider’s website. This will provide you with context and initial intel on the case. If you sent your mail through USPS, input your tracking number on the USPS tracking page.
USPS
faq.usps.com › s › article › How-is-Undeliverable-and-Misdelivered-Mail-Handled
USPS.com FAQs
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Business Insider
businessinsider.com › reviews › tech › how to report a missing usps package, file a help request and submit a missing mail claim
How to report a missing USPS package, file a help request and submit a missing mail claim
August 23, 2022 - You can report a missing USPS package by filing a claim at the USPS claims site. The sender or receiver of a USPS package can file a claim, but the original purchase receipt must be available.
USPS
emailus.usps.com › s
Email Us | USPS
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Reddit
reddit.com › r/usps_complaints › has anyone had success with a "missing mail search" on usps?
r/usps_complaints on Reddit: Has anyone had success with a "Missing Mail Search" on USPS?
December 23, 2022 -
I had a fairly valuable priority mail flate rate bubble envelope shipped to me. The package was initially scanned in at a distribution center in NY. There were no updates for a week and I submitted a help request form.
USPS actually called me (which surprised me) and stated there has not been a physical scan for a while. She said I should file a "missing mail claim" and they she flagged the shipment. She continued that sometimes just flagging the package will have it moving again. I submitted the missing mail form last week, but there have not been any updates on it.
I have a small hobby business and ship USPS A LOT. I've had packages take a long time to be delivered, but I've never ran into a package having a single scan then never having an additional scan for multiple weeks. At this point, I'm wondering if I should keep patient or submit an insurance claim? There is insurance on the package, but the contents are sentimental as well as valuable and I'd rather have the package.
Has anyone submitted a Missing Mail Search with USPS and have it work? Additionally, if anyone has any input on filing an insurance claim, I'd be interested in that as well. Thanks!
Top answer 1 of 63
41
They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system.
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Not to burst any bubbles- I shipped a package worth about $7,000 on 12/29. The only scan on my tracking was the acceptance scan. I filed a missing package search on 1/12 (figured I’d let the holidays pass) and still nothing. So I filed my insurance claim the other day and am not-so-patiently waiting. I’ve talked to the postmasters from the destination post office, the distribution center (Detroit), and the recipient post office. No one knows anything. No one can give any updates. It’s beyond frustrating.
Quora
quora.com › How-do-I-file-a-complaint-with-USPS-for-consecutive-missing-mails-Can-USPS-tell-me-if-they-have-actually-received-the-mail-or-not
How to file a complaint with USPS for consecutive missing mails? Can USPS tell me if they have actually received the mail or not - Quora
If the mailer used a service with tracking, you can go online for information. You can file a complaint at their website, but it would help them locate missing mail if you have more information, such as date, time, place of mailing, type of...
SellerSprite
sellersprite.com › home › blog › usps missing package? complete guide to find your lost mail
USPS Missing Package? Complete Guide To Find Your Lost Mail - Seller Sprite
October 15, 2025 - You can submit a Missing Mail Search Request through the USPS website. Before doing this, gather important information such as the sender's and recipient's addresses, along with details about the package.
Pirate Ship
support.pirateship.com › en › articles › 4793887-how-to-look-up-missing-mail-search-requests
How to look up missing mail search requests | Pirate Ship Support
Click the "Start Your Missing Mail Search" button: From there, scroll down to "3. Submit a Missing Mail Search Request," and click the Start Your Missing Mail Search button. Here's a screenshot of where to find that button on the USPS website:
USPS OIG
uspsoig.gov › focus areas › did you know...
Where do I report problems with my mail? | Office of Inspector General OIG
For other issues or more information, ... 1-800-ASK-USPS (1-800-275-8777). When do you contact us? When you suspect your mail has been stolen or are aware of postal employees or contractors committing waste, fraud, or misconduct at the Postal ...
Stamps.com
stamps.com › home › how to find a lost usps letter or package
How to Find a Lost USPS Letter or Package - Stamps.com
July 10, 2023 - We recommend taking screenshots or writing down the tracking information shown because USPS may ask for this information later on. If entering the tracking information doesn’t provide answers, fill out a missing mail search form.