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Bose
boseapac.com › en_in › support › articles › HC2563 › productCodes › soundlink_color › article.html
Resetting your product - SoundLink® Color Bluetooth® speaker
Bose QuietComfort Earbuds Bose Noise Cancelling Headphones 700 Bose QuietComfort® 45 headphones Bose Smart Soundbar 900 Bose Sport Earbuds ... Enter a search term in the field above. Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.). ... This reset erases all settings and returns your speaker to its default out-of-box state.
Discussions

My color soundlink II stopped charging
I know this is an old post, but I wanted to try to spread the word out for those having issues. What you need: A micro USB charger and a computer. Go to the bose support page https://support.bose.com/ find your product. There is a firmware update install tool based on your product. Once you download the software there should be a page to detect the product. Install the firmware update "Bose Soundlink Color II literally has a patch for the no power issue." After the update completes attempt to power on your speaker, mine did not turn on right away. If after a few minutes still no power, unplug the speaker from the computer, get your wall charger and do the following. Step 1: disconnect charge power to the speaker Step 2: Press and hold on the power button on the speaker until you see the lights flash or for about 15 seconds. Step 3: Plug the USB back into the speaker on the speaker side of the USB and wait a few more minutes. Step 4: If it is still not charging, unplug the speaker from the wall charger side and plug back in. Step 5: rinse and repeat steps 1-5 a few times if it is still not charging. This is what got mine working again. Hope this helps! More on reddit.com
🌐 r/bose
29
6
June 9, 2023
Bose Soundlink Color ll Issues (Connected but no sound)

From: https://www.ifixit.com/Answers/View/312296/My+speaker+won't+make+sound.

“ If the speaker seems to connect but will not play audio, try restarting it with the following procedure:

Connect the speaker to power.

Press and hold the Multi-function button for 10 seconds.

While continuing to hold the button, unplug the speaker from power. Then release the Multi-function button.

To completely reset the speaker, press and hold the Power button for 10 seconds until the speaker turns off.”

This seemed to work with our Bose Soundlink Color 2 (had same issue, resolved with this this morning).

The multifunction button is the button between volume buttons. You can see it in the manual (which also has some troubleshooting points at the end):

https://assets.bose.com/content/dam/Bose_DAM/Web/consumer_electronics/global/products/speakers/soundlink_color_ii/pdf/767473_og_soundlink_color_ii_en.pdf

In case the instructions seem a little off, one other link that shares similar instructions:

https://www.manualslib.com/manual/1884803/Bose-Soundlink-Color-Ii.html#manual

The bottom of first page and the second page cover placing into Ship Mode.

The fix seems to be putting into Ship Mode and then possibly Reseting (wiping) speaker, where you’ll have to pair devices again like it was new.

Hope this helps!

More on reddit.com
🌐 r/bose
40
22
May 25, 2020
Bose Soundlink Colour won't turn on?
I have tried everything with this speaker.  The updater would not load on any computer I could find.  I just tried the plug and unplug 20-30 times as described above and boom...she's charging. More on reddit.com
🌐 r/bose
39
7
March 12, 2023
Bose Soundlink Color II not turning on, please help!
Hi, where can I find a ribbon flex cable for: Bose Soundlink Color II More on reddit.com
🌐 r/bose
11
8
November 18, 2021
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Wikihow
wikihow.com › computers and electronics › audio › audio speakers › how to reset a bose color soundlink: methods & faq
How to Reset a Bose Color Soundlink: Methods & FAQ
May 27, 2025 - Note that factory resetting your ... you have the original Bose Color Soundlink speaker, press and hold the Aux and - (Volume Down) buttons simultaneously for 15 seconds....
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iFixit
ifixit.com › Wiki › Bose_SoundLink_Color_Troubleshooting
Bose SoundLink Color Troubleshooting - iFixit
You can access Bose SoundLink Color Speaker Replacement where you will receive step by step instructions to replace the speakers. ... Awesome! That manual reset worked perfectly!
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Bose
bose.com.au › en_au › support › articles › HC2507 › productCodes › soundlink_color_ii › article.html
Article
Search all articles relating to your Bose SoundLink Color Bluetooth® Speaker II * SEARCH · Enter a search term in the field above. Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.). Back to article · 3330 · Electronics, such as cell phones, tablets or computers, might need to be reset on occasion to correct minor issues.
Find elsewhere
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JustAnswer
justanswer.com › home-theater-stereo › anjt6-bose-soundlink-speaker-model-415859-will-not.html
How to Reset Bose SoundLink Color Model 415859 | Expert Q&A
Inspect the micro-USB charging port for debris or damage. Perform a hard reset by holding the power button for 10 seconds. If unsuccessful, try charging with a different cable and outlet.
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Reddit
reddit.com › r/bose › my color soundlink ii stopped charging
r/bose on Reddit: My color soundlink II stopped charging
June 9, 2023 -

I've had this bose color soundlink 2 for quite a few years now and it's still in pretty good condition however just this morning I woke up to find it dead (I usually have it quietly playing music while I sleep) so I plugged it in and it made the noise and showed the light that indicated that it was charging but quickly ended. After messing with it I'm noticing that it only charges for a moment then quickly dies. Is there a way to fix this or do I need to buy a new speaker?

Top answer
1 of 5
2
I know this is an old post, but I wanted to try to spread the word out for those having issues. What you need: A micro USB charger and a computer. Go to the bose support page https://support.bose.com/ find your product. There is a firmware update install tool based on your product. Once you download the software there should be a page to detect the product. Install the firmware update "Bose Soundlink Color II literally has a patch for the no power issue." After the update completes attempt to power on your speaker, mine did not turn on right away. If after a few minutes still no power, unplug the speaker from the computer, get your wall charger and do the following. Step 1: disconnect charge power to the speaker Step 2: Press and hold on the power button on the speaker until you see the lights flash or for about 15 seconds. Step 3: Plug the USB back into the speaker on the speaker side of the USB and wait a few more minutes. Step 4: If it is still not charging, unplug the speaker from the wall charger side and plug back in. Step 5: rinse and repeat steps 1-5 a few times if it is still not charging. This is what got mine working again. Hope this helps!
2 of 5
1
Just tried this fix and it worked. Completely dead Soundlink Color II…would only show the orange power light for 1-2 seconds right after plugging into a power source. Went to btu.bose.com, downloaded and ran the installer, plugged in the speaker and it updated the firmware…charging now as we speak! FYI, no lights on the speaker during the whole firmware update process, so don’t be discouraged…as long as you’re seeing the progress bar going toward 100% it should be working. Thanks for the tip!
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Reddit
reddit.com › r/bose › bose soundlink color ll issues (connected but no sound)
r/bose on Reddit: Bose Soundlink Color ll Issues (Connected but no sound)
May 25, 2020 -

Hi there,

As title suggests, I have a Bose Soundlink Color II and it's showing that it's connected to my bluetooth device (iPhone) but once it's connected no sound comes out when I'm playing any sort of music.

The voice prompts from the Speaker are still working (e.g. "Battery high - connected to ______'s iPhone"), so I have no reason to believe that the audio is completely non-functional.

I've checked that the volume isn't at 0, and have also checked that it is updated to the latest firmware.

Any advice/suggestions from you guys are highly appreciated! :D

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Quora
quora.com › How-can-I-reset-the-Bose-SoundLink-speakers
How to reset the Bose SoundLink speakers - Quora
Answer (1 of 2): Two ways. 1) To clear bluetooth settings keep the bluetooth pressed for 30 secs. 2) To factory reset - Keep the mute and power button pressed for 30 secs.
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Reddit
reddit.com › r/bose › bose soundlink colour won't turn on?
r/bose on Reddit: Bose Soundlink Colour won't turn on?
March 12, 2023 -

My Bose Soundlink Colour won't turn on. When I connect it to power, the charging symbol blinks orange three times and then turns green. As soon as it turns green, the light then goes off. It doesn't turn on at any point. I've tried:

  1. Updating the firmware

  2. Pressing the play/pause button for 15 seconds and disconnecting from power, and reconnecting - this causes the charging led symbol to flicker weakly orange for a second after pressing for 15s and then goes off again

  3. Pressing the aux and - buttons together for 15s

  4. Pressing the power button for 15s and repeating the rest of 2. No led light observed.

Any ideas for a solution? I'd greatly appreciate any advice, thank you in advance.

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Bose
boseapac.com › en_in › support › articles › HC1416 › productCodes › soundlink_color_ii › article.html
LED status indicator lights not working - Bose SoundLink ...
If the issue is resolved, check for and install any available product updates using a computer by going to btu.bose.com. Installing the latest update keep your speaker working at its best. For more info, see Updating the software or firmware of your product. Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues.
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JustAnswer
justanswer.com › electronics › pbqn5-bose-soundlink-color-ii-will-not-turn-on-two-years-ago.html
My Bose SoundLink color II will not turn on. Two years ago. I was told it needs to be updated. When I went to
June 20, 2024 - If your SoundLink Color II won’t turn on, first ensure the battery is charged using the original charger. Try a hard reset by holding the Power button for 10 seconds. Firmware updates can resolve software glitches; connect via Bose Connect ...
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Lifewire
lifewire.com › reset-bose-soundlink-4582379
How to Reset a Bose Soundlink
April 27, 2023 - To reset the Bose Soundlink Color: Press and hold the AUX and Volume Down buttons for 10 seconds.
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Opirgkingston
opirgkingston.org
How To Reset Bose Soundlink Color Speaker ...
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