There are also some limitations of real user monitoring. For example, because real user actions vary widely, it is difficult to use RUM to generate baselines of performance over time. Also, RUM generates large volumes of data, so it is important to have query and visualization tools that allow RUM users to quickly identify key information latent in the data.

Real user monitoring provides substantial benefits. The primary benefit of RUM is it provides insights into users’ actual experiences when interacting with an application. This can help to identify performance issues before too many users experience them. Teams can use data collected by RUM to verify service level agreements (SLAs) are being met. And UX designers can use that data to better understand how users interact with an application and how developers can streamline the interface.

When choosing a real user monitoring solution, maximize your value by looking for a solution that combines powerful RUM capabilities with an all-in-one observability platform. Observability gives you comprehensive front-to-back insight into what your users are experiencing and why it’s happening. The optimal RUM solution is integrated with AI-powered distributed tracing that enables observability into complex, distributed cloud-native applications. Integration with backend data from monitoring and logging services lets you trace the root cause of problems in the user experience with infrastruc