12 hours ago - This admission comes after Salesforce reportedly reduced its support staff from 9,000 to 5,000 employees—approximately 4,000 roles—through AI agent deployment, as CEO Marc Benioff disclosed in a podcast appearance.

Salesforce Inc. is cutting jobs as its latest fiscal year gets underway, according to a person familiar with the matter, even as the company simultaneously hires workers to sell new artificial intelligence...

September 24, 2025 - In Salesforce’s FY25 Q4 report, ... with major layoffs – in February 2025, Salesforce laid off over 1,000 workers due to AI advancements and laid off over 1,000 employees across 2024 as well....

5 days ago - And while big tech names like Google, Microsoft, Meta, and others have continued with smaller, steady cuts across the year, companies like Amazon, Microsoft, and Salesforce have pushed ahead with deeper layoffs recently as part of a broader effort to automate large parts of their operations and improve efficiency.

1 week ago - Salesforce CEO Marc Benioff confirmed in September that 4,000 customer support workers had been cut at the firm with the help of AI.

November 12, 2025 - Tech layoffs 2025 before Christmas: As the holiday season nears, tech giants Salesforce and Oracle are implementing significant job cuts, impacting thousands. Salesforce is reducing its customer support team by nearly half, citing AI efficiencies. ...

November 3, 2025 - On Monday, Nov. 3, 2025, a couple of big tech companies began laying off thousands of employees. Salesforce is in the midst of nearly halving its customer support headcount to 5,000 from 9,000 employees.

September 4, 2025 - According to the notice, Salesforce will permanently lay off 262 employees from Salesforce Tower, located at 415 Mission Street. Positions affected are described in the state filing as “professional scientific and technical services.” The ...

September 2, 2025 - Salesforce has cut 4,000 of its customer support roles, CEO Marc Benioff recently said while discussing how artificial intelligence has helped reduce the company headcount. Benioff revealed the layoffs during an interview published Friday on ...

In summary, while Salesforce India offers some typical perks and the prestige of a well-known company, the post-COVID changes and current work environment present significant challenges, particularly around benefits, managerial effectiveness, and career growth. ... Loved my team but the lack of training and constant fear of layoffs is very stressful.

The Seattle Times business section covers Seattle, the Eastside including Bellevue, Snohomish County, the Puget Sound region and Pacific Northwest. Coverage includes Amazon; Boeing and aerospace; Microsoft and technology; Starbucks, Nordstrom and retail; the state and U.S. economy, commercial ...

September 7, 2025 - Salesforce has cut 4,000 of its customer support roles, CEO Marc Benioff recently said. “I’ve reduced it from 9,000 heads to about 5,000, because I need less heads.” · “Because of the benefits and efficiencies of Agentforce, we’ve ...

September 2, 2025 - CEO Marc Benioff confirmed the move on the Logan Bartlett Podcast, revealing that the support team had been reduced from 9,000 to 5,000 employees. “I was able to rebalance my headcount on my support.

January 26, 2024 - Salesforce is reportedly laying off 700 workers or around 1% of its workforce, in the latest of a series of job cuts in the tech industry.

September 4, 2025 - Salesforce CEO confirms 4,000 layoffs ‘because I need less heads' with AI

September 3, 2025 - #New: Salesforce confirms 4,000 layoffs because AI means they need fewer people.$CRM— scott budman (@scottbudman) September 2, 2025

October 20, 2025 - Read More: Salesforce cuts 4,000 jobs as AI takes over half of customer service tasks · Read More: TCS to implement salary hikes for 80% of workforce from September 1 ... "The raucous, almost deafening, cuss words from the heartland that Piyush ...