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Solar smart remote that came with the frame TV doesn't hold charge so have requested a new remote under warranty through Samsung Support. They have put in a request but say there's none in stock and no ETA (been over a month already with 3 follow ups).
I asked if there is a non solar powered version I could go and buy in the meantime, they said it was model AA59-00741A, but my model number TV doesn't appear listed on that remote details.
Can anyone please confirm if this remote will work with the frame TV? It does not appear to have BT?
Or suggest an alternative cheap BT remote that will?
The only one that I can find is this:
BN59-01357L Replacement Voice Remote fit for Samsung LS03A The Frame QLED 4K Smart TV QA75LS03AAW QA85LS03AAW QA43LS03AAWXXY QA50LS03AAWXXY QA55LS03AAWXXY QA65LS03AAWXXY QA75LS03AAWXXY QA85LS03AAWXXY https://amzn.asia/d/3pXgLgD
I'm in Australia.
TIA!
Hi!
We have been having issues with our remote since we got it. Just spoke with Samsung technical support and we are out of warranty. They advised me to get the replacement on Amazon or EBay, which I don’t necessarily trust since the people selling them on Amazon aren’t Samsung. They advised me the model of the remote is TM2281E. They also said I could get a GE remote GE 41848. I can’t find this model either.
Am I getting the wrong info? Ideally I’d like their latest remote if it is compatible with my Frame. But it’s odd that my TV isn’t old and I can’t buy the product from their website.
Any help would be appreciated.