I’ve had the shark powerdetect nevertouch pro for awhile now and figured I would give a review on it so far.

Base station: The hub for the robot is decently sized. Not overly large or oddly shaped. It has a bagless debris bin. The bagless debris bin is nice for households with pets. We have 3 dogs and 2 cats. The debris canister can fill up quickly (more on that later). The debris canister also has a screw in place scent cartridge that helps with odors for the auto empty. This is probably necessary since the unit is bagless. The hub has 2 water canisters, one for dirty water and one for clean water. The clean water tank is good sized. The cleaning solution does get added directly to the clean water canister. Currently shark has only approved the specific vacmop solution that comes with it; they have a few other solutions but according to the shark rep they are not approved for it. The hub will “dry” the mop pad with air. This feature doesn’t always dry the pad so I’m not entirely impressed with it. The hub will also clean the mop pad and it does keep the pad clean.

Robot Shark RV2820ZE: The robot is a typical round shape like most out there. It has one side brush. The side brush will not work on carpets/rugs. The brush roller has bristles and some sort of flaps (possibly a nylon like material). The brush roller does look basic but don’t let you fool you. This robot works extremely well on carpets, rugs, and hard floors. It excels at picking up dog/cat hair, cat litter(even in between grout/floor lines), and dust/hair bunnies. The robot does have a comb like structure inside that helps detangle hairs from the roller. I’ve only had a little bit of hair wrap; I’ve been surprised with its performance.

Mopping: The mopping action is done with a large mop pad that goes side to side. It does not spin like most other robots. I would consider it less effective than the spinning ones. Having said that it does perform decently enough to maintain our floors. It won’t scrub dried on stains(unless the stain detect activates). The mop pad stays moist with its onboard water tank so it can mop a large area without having to refill. The mop pad is detachable so the robot can leave it at the hub for vacuuming only cleaning. Overall the mopping is slightly above satisfactory.

Features/gimmicks: Like most brands shark does advertise a few features or gimmicks that make their robots special. Active lift will raise the drive wheels/chassis up when it is stuck or needs to cross a large threshold. This feature is extremely useful and actually works. I have a large threshold (1.5”) tall and it crosses it every time. It also helps getting over floor vents and cross room transitions after it has mopped (wheels will lose traction but the lifting up allows it to regain traction). Active lift will also prevent the mop pad from dragging across carpet/rugs. This appears to prevent the robot from vacuuming due to how high it lifts the chassis up.

Edge detect: There is a sensor that detects the edges of the walls. This allows the unit to extend it mop pad over. This works sometimes with mopping but not all the time ( this could be due to my floors having quarter trim pieces and prevent it). However I do have much better success with vacuuming. When vacuuming it will blow a small puff of air to remove small debris/dust and hair bunnies for the edge and corners. I’ve noticed this feature work majority of the time when it clean the edges of the walls.

Dirt detect/stain detect: When the robot vacuums and or mops the unit can detect if areas are extra dirty and concentrate on them. I may have seen it once with mopping but can’t confirm or verify. But when vacuuming the robot will light up purple( the light bar will adjust how much purple is shown based on how much dirt is detected). The unit will drive in a figure 8 pattern to vacuum that area. This does work and is verified in the shark app in the history tab.

App: The shark clean app is lacking many options that other brand like Eufy, roborock, dreame, and narwal have. The app really does hold back their robots. It is also glitchy and sometimes it has issues. Overall I’m not impressed with the app. When mapping with the robot it will do its initial run to create a map. After the map is made and you setup rooms and no go zones. Once you’ve done that it will want to “remap” to detect your carpets and rugs. This is extremely important due to the active lift preventing the vacuum from working when the robot is lifted up on carpets/rugs.

Overall: I’m happy with my purchase. I had managed to get it on sale with extended 3 year warranty for under $550.00. I definitely would not pay full price or anything above $600.00 for it. The other manufacturers provide too much value with their apps/robots to make it worth anything more than that. I cannot stress enough how great it is at vacuuming. It vacuums so good (and due to subpar app customization) that I had to subdivide my living room into 2 sections rugged and hard floors. It picks up so much hair/dirt from the rug that it fills up its canister. Due to app I can only have it auto empty every 30 minutes so this was necessary. Sorry about the rant but I haven’t seen much about this robot on here and wanted to leave a detailed review.

Edit: wanted to update review. The shark clean app has updated to allow scheduling by rooms, but you can only do 2 schedules per day. You can also change the water flow setting to eco for reduced mop pad wetness.