So, to start, I know it isn't the container itself because I emptied it in the hopes it would work. I used a smaller handheld to clean the top of the sponge filter, too. Still nothing.
What happened: I was cleaning minutes ago and accidentally ran the hose over a plastic bag (was filled, so the bag didn't swoosh into the vacuum). I heard a pop and kept looking all over the vacuum for a hole or something. The only indicator I have is the little indented "hole" on the right side next to the container. If I block the hose, it suddenly starts pulling air through that, but it stops if I lightly block this "hole" again. I still get low suction in the rest of the vacuum, so I'm not sure what happened. I wasn't even sure what to ask online about this since I'm pretty lost on what to even try to do. I hope I didn't break it!
Videos
4 years old. I was running it and it turned off abruptly. There was a clog around the hardwood brush roll. Now the motor doesn't start with the power button and I can only get a fraction of the speed when I engage brushrolls.
I’ve had this vacuum for a few months, bought it new. A few days back it started making a loud suctioning noise and the suctioning got a little less, but I couldn’t seem to find any sort of blockage anywhere. Then a day back, it suddenly stopped suctioning all together. I did smell a slightly burning smell come from the vacuum. The only thing that works now is the brush roll, but no suction at all. Any ideas of what may have happened to this vacuum? And is it something that may be fixable at home or need to send in for warranty repair?
Does the suction motor appear to be running at all? If it is, definitely check the filters (both the foam/felt pre-filter and the pleated exhaust filter) for being dirty, as well as for any blockages by removing parts until you get suction again. Also check the screen in the center of the single cyclone setup.
If the suction motor is not working, a vac shop may have a spare unit but I know many won't even look at a Shark due to the lack of parts available. Unfortunately, it may be better at that point to get a new/different machine.
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