Reinsert the Soft Roller by sliding ... Roller replacement guide. Check that the handheld vacuum and wand connectors are fully engaged and are making an electrical connection with the floor nozzle....

December 24, 2021 - These Sharks are frustrating because they have so many failure points such as the brush rolls failing, the hoses ripping, and the switches melting and they never seem to be in a rush to fix any of them.

First answer: Yes — Turn off and unplug the vacuum. Remove the handheld from the wand. Remove the dust cup. Holding it over a trash receptacle, press the release button near the bottom of the dust cup. The bottom of the dust cup will open to let dust and debris fall into the trash.

If you have another vacuum, use it to clean the HEPA filter and the inside of the HEPA filter housing. Wipe the inside of the filter housings with a slightly damp cloth to ensure a good seal for the filters. As a safety measure, unplug the device and periodically run your hand along the entire cord to check for any tears or stressed points. ... My sharp duo wont suck. All bits checked and clean. Engine sounds ok. Shark Duo Clean.

Located at the top of the vacuum ... Floor. Adjust the slider to the floor being vacuumed. The dustbin may be full and cannot hold any more particles or debris. Remove and empty the dustbin, and clean/replace all filters...

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July 24, 2020 - Vacuum is not picking up debris. No suction or light suction. Nozzle light is red. (Refer to Checking for Blockages section for more information.) • Check filters to see if they need cleaning.

January 6, 2023 - ... Brush head fails to spin; indicator lights on the head do not illuminate. If the brush head on your Shark Duo Clean IZ251UK vacuum isn’t spinning and lights remain off, first check the brush roll motor connection inside the head.

If your Shark DuoClean vacuum shuts off suddenly, check for motor overheating or battery depletion. Remove blockages from the brushroll and air pathways. Clean the filters and ensure the dustbin is properly seated.

Open top lid by lifting the tab under the Shark logo, reach inside the dust cup to ensure that no dust or pet hair is blocking the airflow through the plastic cone-shaped debris screen in the center of the dust cup. Close the dust cup. With the dust cup removed, take out the foam and felt pre-motor filters and tap filters clean over a trash can to remove any excess debris .

1 week ago - Discover why your Shark Duo Clean vacuum isn't working and find easy solutions to common issues. Troubleshoot effectively for improved performance!See more videos about My Shark Duo Clean Vacuum Stopped Working, Why Is My Shark Duo Vacuum Overheating, Why Is My Shark Vacuum Not Working, Why ...

If you're having trouble with your Shark Apex DuoClean Powered Lift-Away AZ1002 Vacuum, keep in mind that there's a link to the official Shark Troubleshooting website ( and customer service contact (1-(855)-427-5127) for more help. The vacuum has power, but · it's not picking up debris or ...

Top-level options: My vacuum has no or low suction, My vacuum will not turn on or charge, The brushroll is not spinning, My vacuum is making an unusual noise, The is a burning smell, The soft roller is not spinning, No Power (Digital Screen Errors), Clean Sense IQ not working (Digital Screen Error F0), Bad Smells from Vacuum Exhaust

September 23, 2025 - One common issue we’ve noticed is the vacuum not turning on. This can be due to several reasons such as issues with the power cord or an overloaded dust cup. It’s always best to check these first before jumping to conclusions.

While vacuuming after holiday something is stuck in roller ... the rubber blade ... Disclaimer: The customer and expert messages presented herein may have been altered or modified to enhance readability and safeguard the privacy of individuals. These modifications do not change the intent or substance of the original messages. ... NV835 users often face power issues and brushroll motor failures preventing startup. If your Shark Duo Clean NV835 won’t turn on, first check the battery charge and ensure it’s properly seated.

If the brushroll isn't spinning, but the vacuum is running, check the brushroll indicator light on the top of the floor nozzle. If the brushroll indicator light is SOLID red, simply turn the vacuum off, then turn it back on.