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I am planning on installing floating vinyl plank flooring (LVT) in the finished part of my basement over a sub-floor (~400 sq ft, self-installed). I had selected Shaw Avalon from Menards as my choice of LVT. However, upon doing some research on the Shaw brand, I found most customer reviews on sites are pretty terrible:
DO NOT BUY THIS FLOORING. I am a broker for real estate and even the cheapest floors in spec homes look better than mine. I hope one day to be able to afford to rip these out and get them out of my home. BUYER BEWARE!!
This flooring scratches so easily. Have been very careful with furniture, but doesn’t matter. Have scratches in places where I can’t imagine what happened. Everything shows. Spent a fortune on this flooring and it looks horrible. Beware! Wouldn’t recommend it.
wish there was a minus rating. This stuff is crap! It's supposed to have a 30 year warranty, but it started coming apart in six months. I've written to Shaw three times with no response. Avoid this flooring! Now I have to tear it all up and replace it and I'm not happy about it.
DO NOT BUY SHAW Flooring. I purchased and installed Shaw Castlewood flooring in my entire house and the finish is paper thin. It simply scratches right off the surface. Within weeks of installation it peels off the surface with the slightest scratch.
Sources:
floorcritics.com
flooring.net
houzz.com
In contrast, all of the flooring review sites only publish good reviews about the Shaw brand:
This brand of vinyl plank has consistently rated highly among clients, installers and contractors alike.
If you want top-line LVP or LVT from a proven manufacturer, and are willing to pay more to get it, then you will probably be happy for many years to come with Shaw vinyl plank flooring.
Shaw is a flooring company with a long-standing reputation for producing good quality products. And its vinyl plank flooring is no exception.
Sources:
floorcritics.com
flooringbysammer.com
flooringclarity.com
So I am wondering:
Is there something I am missing when reading these Shaw brand reviews? For example, is there a particularly bad series of Shaw LVP/T that most people are reviewing, or is it really easy to screw up the install, etc.?
If Shaw is in fact considered a bad brand for LVP/T, what are some good LVT brands? I am having a hard time finding any brand without a significant number of bad customer reviews.