First thing's first, sorry for that picture quality. Took them from my couch, no clue how they translated to Reddit.

Alright, a friend and I are trying to play borderlands 3 but it won't let me join or do anything online. It says it's set to local play and wont let me change it to friends or anything else. It always gives me the network error saying that I need to be connected to SHIFT. But in the settings it says that I am connected.

Then it also says I have an offline connection, and whenever I try to go online, it gives me the same network error saying that "all active players must be connected to gearbox software shift" even though I'm the only one in the lobby.

I even tried logging into shift on my phone and making sure everything is FULLY set up and linked, which it all says it is. But it still won't let me go online. This problem has been several days now with several resets trying to fix the issue. I've gone through all the settings I can think fidgeting with cross play and stuff like that but it still won't let me on.

How do I fix this?

To note, my friend seems to have no issues with shift and being online. I have played online in the past, years ago, and it worked fine. But now it doesn't seem to.