Swedish audio streaming service

Spotify is a Swedish audio streaming and media service provider founded in April 2006 by Daniel Ek and Martin Lorentzon. As of September 2025, it is one of the largest providers of … Wikipedia
Factsheet
Type of business Public
Traded as NYSE: SPOT
Russell 1000 component
Founded April 2006
Factsheet
Type of business Public
Traded as NYSE: SPOT
Russell 1000 component
Founded April 2006
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Spotify Support
support.spotify.com › us › article › duo-plan
Duo plan - Spotify
Only the plan manager has access to audiobook listening time included in the Premium Family/Duo plans.
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Spotify Support
support.spotify.com › us › article › spotify-basic
Basic plans - Spotify
Basic plans aren’t available for Premium Student and Duo/Family plan members.
People also ask

How does audiobook listening time work for Premium Duo plans?
With a Premium Duo plan, you now have access to 15 hours of audiobook listening time per month. Unused listening hours expire at the end of each month and do not carry over. The audiobook subscriber catalog includes over 250,000 titles across many genres and classics. Only the Duo plan manager has access to audiobook listening time. Plan members don’t have access. Learn more.
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spotify.com
spotify.com › us › duo
Spotify Premium Duo - Spotify (US)
I’m already on Premium. What happens to all my saved music?
You can upgrade to Duo with your existing Premium account and keep all your saved music, playlists and recommendations.
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spotify.com
spotify.com › us › duo
Spotify Premium Duo - Spotify (US)
Do we share an account, or do we each get our own?
Each person on the plan gets their own Premium account so you don't need to share or use each other's login details. And because you’re now on separate accounts, music recommendations are tailored to your individual tastes.
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spotify.com
spotify.com › us › duo
Spotify Premium Duo - Spotify (US)
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Spotify
spotify.com › us › duo
Spotify Premium Duo - Spotify (US)
15 hours/month of listening time from our audiobooks subscriber catalog (plan manager only). Play any track. Even on mobile. Unlimited skips. Just hit next. ... Join Duo by signing up or logging in with your existing account.
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Spotify Community
community.spotify.com › t5 › Subscriptions › How-do-I-subscribe-to-Basic-Duo › td-p › 6248759
Solved: How do I subscribe to Basic Duo? - The Spotify Community
October 5, 2024 - For now, the Basic plans are only available to existing subscribers who subscribed before a certain cut-off date. I hope this clears things up! ... Help others find this answer and click "Accept as Solution". If you appreciate my answer, maybe give me a Like. Note: I'm not a Spotify employee. ... Thanks for coming to the Community. Unfortunately, to be eligible, you must have an active Premium Duo subscription that was started before some point in May of this year.
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Spotify Community
community.spotify.com › t5 › Subscriptions › Basic-Duo-Family › td-p › 6639836
Basic Duo/ Family - The Spotify Community
January 10, 2025 - Will I be able to swap back to basic duo, or should I just get my MIL her own individual basic account? ... Thanks for reaching out! Switching between different types of basic plans (e.g., Basic Duo to Basic Individual) isn’t currently possible. Downgrades are only available within the same plan type, like going from Premium Duo to Basic Duo or Premium Family to Basic Family.
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Spotify Community
community.spotify.com › t5 › Subscriptions › Basic-duo › td-p › 6121376
Basic duo - The Spotify Community
June 14, 2025 - ... Thanks for your reply. Basic plans are only available for Premium Family and Duo owners (Premium Individual users also). We can see in the screenshot you sent that you're a Plan Duo member.
Find elsewhere
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Reddit
reddit.com › r/truespotify › spotify not allowing premium plans to switch to basic plans
r/truespotify on Reddit: Spotify not allowing Premium plans to switch to basic plans
June 22, 2024 -

I just got done with a hour long chat with support. I'm trying to switch our Premium Duo plan to a Basic Family Plan so I can add our kids and opt for a plan that doesn't include audio books to save money. After an hour between two people, they told me I can't "downgrade" my account to a Basic Family Plan.

Is anyone else dealing with this bullshit? I've been a premium subscriber for over ten years and I haven't complained even though podcasts and audiobooks have been forced on my subscription while fees continue to rise.

After all my loyalty, this may be the breaking point.

And they also told me there's no way to contact them via phone. I wanted to escalate my request. Does anyone know how to reach support via phonecall?

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Free Your Music
freeyourmusic.com › blog › what-is-spotify-duo
Free Your Music - What Is Spotify Duo and How Does It Work?
As a result, when using the Duo plan, each user has access to their own saved music and playlist - however one is the plan manager. One fascinating feature of Spotify Duo is the "Duo Mix," whereby duo plan users can share playlists.
Rating: 4.7 ​ - ​ 32.5K votes
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Spotify Community
community.spotify.com › t5 › Subscriptions › What-is-the-difference-between-premium-duo-and-basic-duo › td-p › 6087164
What is the difference between premium duo and basic duo?
October 6, 2025 - The music quality is the same 🙂 The only difference at the moment is that the Basic plans do not include Audiobook listening hours. Cheers! ... Help others find this answer and click "Accept as Solution". If you appreciate an answer, maybe give it a Like. Are you new to the Community? Take a moment to introduce yourself! ... Hello, I was using Duo basic but have changed to family premium.
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Spotify Community
community.spotify.com › t5 › Subscriptions › Premium-duo-vs-basic-duo › td-p › 6148405
Solved: Premium duo vs basic duo - The Spotify Community
October 6, 2025 - I then spoke to them again they said once my plan expires I will see the option to switch to the Basic Family plan - this doesnt feel correct. Why are they making this hard? ... You have to go into your setting to change the download quality, data vs. wifi downloads, volume range, etc. ... Because the want to screw us over. ... I have premium duo today.
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BGR
bgr.com › entertainment › spotify-now-has-five-different-plans-heres-what-each-one-includes
Spotify Now Has Five Different Plans - Here's What Each One Includes - BGR
June 21, 2024 - The plan offers ad-free music listening and access to 15 hours of audiobooks per month for up to 6 people — but like Premium Duo, everyone has to live in the same household. Each plan member gets the benefits of Premium, with separate accounts ...
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AvenueAR
avenuear.com › 2025 › 04 › 25 › what-is-spotify-duo-plan
What Is Spotify Duo Plan? Benefits, Price & How It Works - AvenueAR
This plan gives Spotify Premium’s benefits to two users. Their accounts stay separate. The Spotify Duo Plan is made for couples, roommates, or anyone living together.
Published   April 26, 2025
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9to5Mac
9to5mac.com › 2024 › 06 › 21 › spotify-basic-cheaper-plan
Spotify adds cheaper ‘Basic’ plan that ditches audiobooks - 9to5Mac
June 21, 2024 - Starting at $10.99/month for eligible users. Notably, there’s also a Family version of Basic available for $16.99 per month. Spotify continues to offer Premium Duo ($15.99/month) and Premium Family ($19.99/month) for multi-user accounts.
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Spotify
spotify.com › bb › duo
Spotify Premium Duo - Spotify (BB)
* You both must live at the same address to join Premium Duo. Do we share an account, or do we each get our own? Each person on the plan gets their own Premium account so you don't need to share or use each other's login details.
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NoteBurner
noteburner.com › spotify-music-tips › everything-about-spotify-duo.html
Everything About Spotify Duo - Enjoy Music Together | NoteBurner
Spotify Duo is a special plan for 2 persons who live together, like couples or roommates. With Spotify Duo, each person gets their own account, so they can have their own music preferences.
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Vocal Media
vocal.media › education › understanding-spotify-premium-duo-plan
Understanding Spotify Premium Duo Plan | Education
Duo is perfect for couples, siblings, or roommates who live together. The requirement is simple: both people must share the same home address. Spotify sometimes asks for verification by checking your location or asking you to confirm your address.
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Spotify Community
community.spotify.com › t5 › Subscriptions › Duo-Basic › td-p › 6233300
Solved: Duo Basic - The Spotify Community
January 9, 2025 - Im based in the UK and have the basic package. My account doesn't offer duo basic, only premium? I don't use audio books so don't want to pay for premium duo. Can anyone help? Thanks · Solved! Go to Solution. ... Thanks for reaching out. Unfortunately, it's not possible to switch between the Basic plans.
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Beebom
beebom.com › spotify-premium-duo-plan
What Is Spotify Premium Duo and How Does it Work? | Beebom
July 2, 2024 - Spotify Duo costs $16.99/month and gives two people access to Premium. That’s around $5 less compared to Premium Individual and becomes a no-brainer if you have two people in your family or want to share it with your other friend.
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Be Clever With Your Cash
becleverwithyourcash.com › spotify-launches-cheaper-basic-plans
Spotify Basic: cheaper plans launched - Be Clever With Your Cash
July 15, 2025 - You’re looking at a £2 discount every month for Duo and Family, while the Basic plan for one person will drop by £1 to £10.99 a month, saving £12 a year. These prices bring the monthly cost back down to where it was before this month’s ...