spotify basic plan not available

Basic plans aren’t available for Premium Student and Duo/Family plan members. When Premium Family/Duo managers switch to the Basic subscription, their existing plan members automatically carry over to the Basic plan. Other Premium features relating to non music content may not be available on Basic plans.

reddit.com › r/truespotify › spotify not allowing premium plans to switch to basic plans

r/truespotify on Reddit: Spotify not allowing Premium plans to switch to basic plans

June 22, 2024 -

I just got done with a hour long chat with support. I'm trying to switch our Premium Duo plan to a Basic Family Plan so I can add our kids and opt for a plan that doesn't include audio books to save money. After an hour between two people, they told me I can't "downgrade" my account to a Basic Family Plan.

Is anyone else dealing with this bullshit? I've been a premium subscriber for over ten years and I haven't complained even though podcasts and audiobooks have been forced on my subscription while fees continue to rise.

After all my loyalty, this may be the breaking point.

And they also told me there's no way to contact them via phone. I wanted to escalate my request. Does anyone know how to reach support via phonecall?

Top answer

1 of 5

Just try canceling and resubscribing later ! Like that you are not downgrading - you are subscribing - may be it will work.

2 of 5

I changed my subscription from a premium individual to basic individual this morning no problem, I didn't see an option for basic on either duo or family plans only premium. Maybe you can only downgrade to a basic plan when you're account is a premium of that type?

Spotify Community

community.spotify.com › t5 › Subscriptions › Individual-Basic-Plan-subscription-issues › td-p › 6133553

Individual Basic Plan subscription issues - The Spotify Community

January 4, 2025 - It really really irks me that the ... users have not asked dor. ... Thanks for coming to the Community. The Basic plan is available to existing subscribers, and if you're eligible, you'll be able to see the plan on the Manage ...

Spotify Community

community.spotify.com › t5 › Subscriptions › Why-can-t-I-subscribe-to-the-basic-plan-for-10-99-without › td-p › 6172083

Why can’t I subscribe to the basic plan for $10.99... - The Spotify Community

October 23, 2025 - The other week there was an option to subscribe to a basic plan for ad free music, without audiobooks for $10.99. Now the only option I see available is Premium with audiobooks for $11.99.

Spotify

support.spotify.com › ae-en › article › basic-platinum

Basic Platinum - Spotify

Basic plans aren’t available for Premium Student, Premium Duo, or Premium Family subaccounts. When Premium Family plan managers switch to the Basic subscription, their existing subaccounts will lose their Premium benefits, and plan managers must manually re-assign their 2 Platinum subaccounts.

Spotify Community

community.spotify.com › t5 › Subscriptions › Switching-to-a-basic-plan › td-p › 6645341

Solved: Switching to a basic plan - The Spotify Community

January 11, 2025 - Choose the Basic plan. If you're not seeing it, please tell me when you've started your current Premium subscription

Spotify Community

community.spotify.com › t5 › Subscriptions › Premium-quot-Basic-quot-For-1-user › td-p › 6276134

Premium 'Basic' For 1 user. - The Spotify Community

August 22, 2024 - At the beginning of your post, you mentioned that you've switched from Premium Individual to Basic Individual. If you're already on the Basic plan, that would be why you're not seeing it anymore.

ViWizard

viwizard.com › home › spotify › can you get spotify basic plan? here's how

Can You Get Spotify Basic Plan? Here's How

February 18, 2025 - If you already have a Premium Individual plan, you can switch to Basic. Log in to your Spotify account on a web browser or the app. Go to Account Settings and find Available Plans ...

Spotify Community

community.spotify.com › t5 › Subscriptions › Basic-Individual-plan-vs-any-premium-plan › td-p › 6166381

Solved: Basic Individual plan vs any premium plan - The Spotify Community

June 30, 2024 - Yes, the only difference with the Basic plans – other than price – is that they don't include audiobook access. Hope it helps. ... Help others find this answer and click "Accept as Solution". If you appreciate my answer, maybe give me a Like. Note: I'm not a Spotify employee. ... Cheaper ad-free spotify premium but without audiobooks would be so nice. A shame its only available ...

Spotify Community

community.spotify.com › t5 › Subscriptions › No-Basic-Option-for-plans › td-p › 6354901

No Basic Option for plans - The Spotify Community

September 19, 2024 - The Basic plans are still available, but unfortunately, not all users are eligible for it.

Find elsewhere

Google Bing Mojeek

Spotify Community

community.spotify.com › t5 › Premium-Family › change-from-premium-family-plan-to-basic-family-plan › td-p › 7097603

change from premium family plan to basic family pl... - The Spotify Community

August 20, 2025 - Sounds like you're ineligible for the Basic plan, I'm afraid. If you don’t see Basic as an available plan in your account at https://www.spotify.com/account/manage-your-plan/, that means you’re currently not eligible.

Digital Music News

digitalmusicnews.com › home › music apps

How to Switch to the New Spotify Basic Subscription

October 21, 2024 - There is no way to start a new Spotify subscription as a basic subscriber. The switch from Spotify Premium to a basic subscription is only available for subscribers and only works as a downgrade of the Premium subscription.

Spotify Community

community.spotify.com › t5 › Premium-Family › Basic-Family-Plan › td-p › 6828417

Basic Family Plan - The Spotify Community

August 16, 2025 - I had the same question (Premium Family member since many years asking for Premium Family Basic). Support informed me that the Basic Plan is not available in my region (Switzerland).

Spotify Community

community.spotify.com › t5 › Ongoing-Issues › Can-t-change-from-Premium-to-Basic-via-GBP › idi-p › 6105018

Can't change from Premium to Basic via GBP - The Spotify Community

June 20, 2024 - Hey folks! Some of you may not be able to switch to any of the Basic plans using Google Play Billing (GPB). This is now being looked into. As a workaround you can try selecting a different payment method.

Spotify Community

community.spotify.com › t5 › Subscriptions › I-have-the-Premium-Individual-Plan-how-to-switch-back-to-Basic › td-p › 5899244

Solved: I have the Premium Individual Plan, how to switch ... - The Spotify Community

May 21, 2024 - Thanks for posting in the Spotify Community, and welcome! Yes, it’s true that there are no ads on Basic plans. Basic plans offer the same features as with Premium, except for the 15 hours of audiobook access that you get with Premium. If you’re eligible for a Basic plan, you can switch to it via your Manage your plan page. If you’re not eligible, you won’t see the plan available there.

Spotify Community

community.spotify.com › t5 › Subscriptions › It-says-i-m-not-eligible-for-Premium-individual › td-p › 5139366

It says i'm not eligible for Premium individual - The Spotify Community

July 16, 2025 - Note: I'm not a Spotify employee. ... It didn't work it says the same thing. ... Hey @leon_key, thanks for keeping me in loop! Hmm, could you head to spotify.com/account and then choose for 'Change plan' under 'Your plan'? In the menu, you should be able to choose for Spotify Premium.

reddit.com › r/truespotify › basic plan vs premium individual

r/truespotify on Reddit: Basic plan vs premium individual

June 23, 2024 -

For people that are wondering about the new plan and the cryptic "basic individual" that's not marked as premium — you still keep all the basic features of your basic music plan. The literal difference is that there's no access to audiobooks. Once I secured the basic, it showed all the features: save music, listen in any order, etc.